Canon PIXMA iP4820 On-Screen Manual - Page 416

Paper Does Not Feed Properly Tray. Page 416 of 468 pages If the paper tears in the Rear Tray, see Paper Jams to remove it. If there are any foreign objects in the Rear Tray, be sure to turn off the printer, unplug it from the power supply, then remove the foreign object. Check 7: Make sure that the Inner Cover is closed completely. Paper does not feed properly if the Inner Cover is even slightly open. Overview of the Printer Check 8: Clean the Paper Feed Roller. Routine Maintenance Note Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when necessary. Check 9: If two or more sheets of paper feed from the Cassette at once, clean the inside of the Cassette. For information on cleaning the inside of the Cassette, refer to Routine Maintenance . Check 10: Is the Rear Cover closed completely? Paper may be jammed if the Rear Cover is not closed completely. Push the Rear Cover until it is closed completely. Refer to Overview of the Printer for the position of the Rear Cover. Page top