Canon SELPHY CP740 SELPHY CP750 / CP740 Printer User Guide - Page 47

Error Symbols - no ink error

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Return to Cover Page Overview Getting Ready Printing Appendices Error Symbols When the printer encounters some kind of problem, a symbol appears in the LCD monitor to indicate the error type. Take the action recommended for the error symbol. Error messages will also display in a camera's LCD monitor when the camera is connected to the printer. Cannot Display Image • The image thumbnail (a tiny image included for checking the image) may not be included with the image data. In this case, the image data still is printed. • The image file may be corrupted. In this case, the image cannot be printed. No Images on Memory Card • Check to see if a memory card is in the printer. • Check to see if the memory card is properly inserted all the way into the slot. • Check to see whether there are any images on the memory card. Cannot Read Image • You attempted to print the following type of image. • Image shot on another camera or as another data type • Image downloaded to and edited on a computer • Image exceeding the 8,000 x 6,000 pixel limits • Image with corrupted data • Press the Print/Stop button to return to the prior screen. Paper Error/No Paper • Confirm that the paper cassette is firmly inserted all the way into the printer. • Confirm that there is paper in the paper cassette. • If the paper is not feeding correctly into the printer, remove the paper cassette as well as any paper left in the printer. • Check to see if there is any paper in the paper cassette of a size that cannot be printed. Paper Jam • Turn the power off and then back on. • Contact a customer support center if the paper will not come out even when the power is turned back on. No Ink • Confirm that the ink cassette is inserted. • If the ink cassette is spent, replace it with a new one. • Check the paper and ink combination for a mismatch. Ink cassette and paper stock are mismatched • Make sure the ink cassette and paper stock are not mismatched. Troubleshooting Tasks and Index 47 Back Next

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47
Appendices
Troubleshooting
Tasks and Index
Next
Back
Return to Cover Page
Getting Ready
Printing
Overview
When the printer encounters some kind of problem, a symbol appears
in the LCD monitor to indicate the error type. Take the action
recommended for the error symbol. Error messages will also display in a
camera’s LCD monitor when the camera is connected to the printer.
•
The image thumbnail (a tiny image included for checking the
image) may not be included with the image data. In this case,
the image data still is printed.
•
The image file may be corrupted. In this case, the image
cannot be printed.
•
Check to see if a memory card is in the printer.
•
Check to see if the memory card is properly inserted all the
way into the slot.
•
Check to see whether there are any images on the memory
card.
•
You attempted to print the following type of image.
•
Image shot on another camera or as another data type
•
Image downloaded to and edited on a computer
•
Image exceeding the 8,000 x 6,000 pixel limits
•
Image with corrupted data
•
Press the Print/Stop button to return to the prior screen.
•
Confirm that the paper cassette is firmly inserted all the way
into the printer.
•
Confirm that there is paper in the paper cassette.
•
If the paper is not feeding correctly into the printer, remove
the paper cassette as well as any paper left in the printer.
•
Check to see if there is any paper in the paper cassette of a
size that cannot be printed.
•
Turn the power off and then back on.
•
Contact a customer support center if the paper will not come
out even when the power is turned back on.
•
Confirm that the ink cassette is inserted.
•
If the ink cassette is spent, replace it with a new one.
•
Check the paper and ink combination for a mismatch.
•
Make sure the ink cassette and paper stock are not
mismatched.
Error Symbols
Cannot Display Image
No Images on Memory Card
Cannot Read Image
Paper Error/No Paper
Paper Jam
No Ink
Ink cassette and paper stock are mismatched