Casio WK3800 User Guide - Page 100

Problem, Possible Cause, Action, See

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Troubleshooting Problem The key or tuning does not match when playing along with another MIDI machine. Parts suddenly drop out during song memory playback. Some parts do not play at all during song memory playback. Nothing happens when the LAYER or SPLIT button is pressed. No sound is produced when playing MIDI data from a computer. Playing on the keyboard produces an unnatural sound when connected to a computer. Cannot record chord accompaniment data on a computer. Possible Cause 1. The tuning or transpose parameter is set to a value other than 00. 2. Mixer coarse tune, fine tune, and/ or octave shift settings are values other than 00. The number of tones being played at the same time exceeds the keyboard's limitation. 1. Channels are turned off. 2. Volume setting is too low. 1. One or more of the melody channels (2 through 4) is turned off. 2. The volume setting of one or more of the melody channels (2 through 4) is too low. 3. The keyboard is in record standby. 4. The SMF Player Mode is currently being use. 1. USB cable is not connected properly. 2. Channel is turned off, or volume setting is too low. The computer's MIDI Thru function is turned on. Accomp/Song MIDI Out is turned off. Action 1. Change the transpose or tuning parameter value to 00. 2. Use the Mixer to change the coarse tune, fine tune, and/or octave shift settings to 00. Use the Mixer to turn unneeded channels off and decrease the number of parts being played. 1. Use the Mixer to turn channels on. 2. Use the Mixer to check the volume setting. 1. Use the Mixer to turn on Channels 2 through 4. 2. Use the Mixer to raise the volume setting of Channels 2 through 4. 3. The LAYER and SPLIT buttons are disabled during recording and record standby. 4. Turn off the SMF Player Mode. LAYER and SPLIT are not available while the SMF Player Mode is in use. 1. Connect USB cable properly. 2. Use the Mixer to turn the channel on, or raise the volume setting. Turn off the MIDI Thru function on the computer or turn off Local Control on the keyboard. Turn on Accomp/Song MIDI Out. See page E-69, 70 E-42 E-40 E-40 E-41 E-40 E-41 E-66, 67 E-75 E-81 E-40, 41 E-74 E-74 The keyboard starts up abnormally when it is turned on. 1. Flash memory is corrupted. There is something wrong with the card. 2. The keyboard detected abnormal flash memory data and is automatically resetting the keyboard system. 1. a. Remove the batteries from the keyboard and disconnect the AC adaptor and press the POWER button. b. Reload the batteries and/or reconnect the AC adaptor, and then press the POWER button again to turn on power. c. Use the TRANSPOSE/ FUNCTION button to perform the system reset operation. • If this does not solve the problem, contact your nearest authorized CASIO Service Provider to request repair. 2. Wait (about 40 seconds) until the "Pls Wait" message disappears from the display. E-14, 15 E-74 E-98

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E-98
Troubleshooting
Problem
Possible Cause
Action
See page
The key or tuning does not
match when playing along with
another MIDI machine.
Parts suddenly drop out during
song memory playback.
Some parts do not play at all
during song memory playback.
Nothing happens when the
LAYER or SPLIT button is
pressed.
No sound is produced when
playing MIDI data from a
computer.
Playing on the keyboard
produces an unnatural sound
when connected to a computer.
Cannot
record
chord
accompaniment data on a
computer.
The
keyboard
starts
up
abnormally when it is turned
on.
1. The
tuning
or
transpose
parameter is set to a value other
than 00.
2.
Mixer coarse tune, fine tune, and/
or octave shift settings are values
other than 00.
The number of tones being played
at the same time exceeds the
keyboard
’
s limitation.
1. Channels are turned off.
2. Volume setting is too low.
1. One or more of the melody
channels (2 through 4) is turned
off.
2.
The volume setting of one or more
of the melody channels (2 through
4) is too low.
3. The keyboard is in record
standby.
4. The SMF Player Mode is currently
being use.
1. USB cable is not connected
properly.
2. Channel is turned off, or volume
setting is too low.
The computer
’
s MIDI Thru function
is turned on.
Accomp/Song MIDI Out is turned
off.
1.
Flash memory is corrupted. There
is something wrong with the card.
2. The keyboard detected abnormal
flash memory data and is
automatically resetting the
keyboard system.
1. Change the transpose or tuning
parameter value to 00.
2. Use the Mixer to change the
coarse tune, fine tune, and/or
octave shift settings to 00.
Use the Mixer to turn unneeded
channels off and decrease the
number of parts being played.
1. Use the Mixer to turn channels
on.
2. Use the Mixer to check the
volume setting.
1. Use the Mixer to turn on
Channels 2 through 4.
2.
Use the Mixer to raise the volume
setting of Channels 2 through 4.
3. The LAYER and SPLIT buttons
are disabled during recording
and record standby.
4. Turn off the SMF Player Mode.
LAYER and SPLIT are not
available while the SMF Player
Mode is in use.
1. Connect USB cable properly.
2.
Use the Mixer to turn the channel
on, or raise the volume setting.
Turn off the MIDI Thru function on
the computer or turn off Local
Control on the keyboard.
Turn on Accomp/Song
MIDI Out.
1. a. Remove the batteries from the
keyboard and disconnect the
AC adaptor and press the
POWER button.
b. Reload the batteries and/or
reconnect the AC adaptor, and
then press the POWER button
again to turn on power.
c. Use
the
TRANSPOSE/
FUNCTION button to perform
the system reset operation.
•
If this does not solve the
problem,
contact
your
nearest authorized CASIO
Service Provider to request
repair.
2. Wait (about 40 seconds) until the
“
Pls Wait
”
message disappears
from the display.
E-69, 70
E-42
E-40
E-40
E-41
E-40
E-41
E-66, 67
E-75
E-81
E-40, 41
E-74
E-74
E-14, 15
E-74