Cisco 7961G Administration Guide - Page 10
Monitoring the Cisco Unified IP Phone Remotely, Troubleshooting and Maintenance - new
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Contents 8 C H A P T E R 9 C H A P T E R Network Statistics Screen 7-15 Firmware Versions Screen 7-17 Expansion Module Status Screen 7-18 Call Statistics Screen 7-19 Monitoring the Cisco Unified IP Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling and Enabling Web Page Access 8-3 Device Information 8-4 Network Configuration 8-5 Network Statistics 8-10 Device Logs 8-12 Streaming Statistics 8-13 Troubleshooting and Maintenance 9-1 Resolving Startup Problems 9-2 Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process 9-2 Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified CallManager 9-3 Identifying Error Messages 9-4 Checking Network Connectivity 9-4 Verifying TFTP Server Settings 9-4 Verifying IP Addressing and Routing 9-5 Verifying DNS Settings 9-5 Verifying Cisco Unified CallManager Settings 9-5 Cisco Unified CallManager and TFTP Services Are Not Running 9-6 Creating a New Configuration File 9-7 Registering the Phone with Cisco Unified CallManager 9-8 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for Cisco Unified CallManager x OL-11528-01