Compaq Evo n800c Maintenance and Service Guide - Page 72

Flowchart 2.2-No Power, Part 1, Maintenance and Service Guide, Troubleshooting

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Troubleshooting Flowchart 2.2-No Power, Part 1 No Power (power LED is off). Remove from docking station (if applicable). N Power up on battery power? Y *Reset power. N Power up on battery power? Y Go to Section 2.3, No Power, Part 2. N Power up on AC power? Y *Reset power. N Power up on AC power? Y Go to Section 2.4, No Power, Part 3. Y Power up in docking station? N Done 1. Reseat the power cables in the docking station and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Y N Power up in docking station? *NOTES: 1. On some models there is a separate reset button. 2. On some models the computer may be reset using the Suspend switch and either the lid switch or the main power switch. Go to Section 2.8, Nonfunctioning Docking Station. 2-12 Maintenance and Service Guide

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2–12
Maintenance and Service Guide
Troubleshooting
Flowchart 2.2—No Power, Part 1
1. Reseat the power cables in the docking
station and at the AC outlet.
2. Ensure the AC power source is active.
3. Ensure that the power strip is working.
Done
Remove from
docking station
(if applicable).
Power up
on battery
power?
Power up
on AC
power?
Power up
in docking
station?
Power up
on battery
power?
Power up
in docking
station?
Done
*Reset
power.
*Reset
power.
Power up
on AC
power?
N
Y
Y
N
N
Y
N
N
Y
Y
Y
N
1. On some models there is a separate
reset button.
2. On some models the computer may be
reset using the Suspend switch and
either the lid switch or the main power
switch.
*NOTES:
Go to
Section 2.4,
No Power,
Part 3.
Go to
Section 2.3,
No Power,
Part 2.
Go to
Section 2.8,
Nonfunctioning
Docking Station.
No Power
(power LED
is off).