Dell A960 Owner's Manual - Page 79

Hardware Error: 0402, Hardware Error: 401, Cartridge Error: 50C, Hardware Error: 502 - cartridge error 50c

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Page 79 highlights

Hardware Error: 0402 The printer has a paper jam in the ADF. See "Document Misfeeds or Jams" on page 77 to clear the jam. Hardware Error: 401 The printer scanner is stalled. 1 Press Power to turn your printer off. 2 Unplug your printer. 3 Make sure the scanner is unlocked. 4 Plug in your printer. 5 Press Power to turn your printer on. Cartridge Error: 50C Your ink cartridge has a short. 1 Press Power to turn your printer off. 2 Unplug your printer. 3 Plug in your printer. 4 Turn your printer on. 5 Uninstall and reinstall the cartridges. NOTE: If this does not resolve the problem, see "More Troubleshooting Options" on page 82 or replace your cartridges. Hardware Error: 502 The printer is stalled. 1 Press Power to turn your printer off. 2 Unplug your printer. 3 Check for paper jams. 4 Plug in your printer. 5 Press Power to turn your printer on. Troubleshooting 79

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Troubleshooting
79
Hardware Error: 0402
The printer has a paper jam in the ADF. See "Document Misfeeds or Jams" on page 77 to
clear the jam.
Hardware Error: 401
The printer scanner is stalled.
1
Press
Power
to turn your printer off.
2
Unplug your printer.
3
Make sure the scanner is unlocked.
4
Plug in your printer.
5
Press
Power
to turn your printer on.
Cartridge Error: 50C
Your ink cartridge has a short.
1
Press
Power
to turn your printer off.
2
Unplug your printer.
3
Plug in your printer.
4
Turn your printer on.
5
Uninstall and reinstall the cartridges.
NOTE:
If this does not resolve the problem, see "More Troubleshooting Options" on page 82 or
replace your cartridges.
Hardware Error: 502
The printer is stalled.
1
Press
Power
to turn your printer off.
2
Unplug your printer.
3
Check for paper jams.
4
Plug in your printer.
5
Press
Power
to turn your printer on.