Dell A960 Owner's Manual - Page 81
Clean the Ink Cartridge Nozzles, Remove and Reinstall the Software, Start, All Programs, Programs - printer driver
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Clean the Ink Cartridge Nozzles Clean the nozzles when: • Characters are not printing completely • White dashes appear in graphics or printed text. • Print is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on the screen. • Vertical, straight lines are not smooth. For help, see "Cleaning the Ink Cartridge Nozzles" on page 67. Remove and Reinstall the Software If the All-In-One is not functioning properly or if a communications error message appears when you try to use your printer, you may need to remove the printer software, and then reinstall it. 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 Restart your computer before reinstalling the printer software. 4 Insert the Driver and Utilities CD, and then follow the instructions on your screen to install the software. Troubleshooting 81