Dell C7765DN Dell Color Multifunction Printer User's Guide - Page 662

Refer to Create Folder P.421., The folder specified from the sender's machine does not exist.

Page 662 highlights

23 Problem Solving Status Code 033-569 033-570 033-571 033-572 033-574 033-575 033-576 033-577 033-578 033-710 033-712 033-713 033-716 033-717 033-718 033-719 033-721 Cause and Remedy [Cause] Paper in the tray is not loaded in the direction that the received fax data can be printed. [Remedy] Load paper in Tray 5 according to the direction displayed on the screen. [Cause] The machine was turned off during communication. [Remedy] Wait for a while, confirm the Fax service settings and the fax number, and then send again if sending. If the error still is not resolved, contact Customer Support at dell.com/contactdell. [Cause] The Fax service is not available from a reason such as insufficient memory. [Remedy] Cancel the fax data in the queue, or wait for a while, and execute the operation again. [Cause] The data received is not printed. [Remedy] No measure is required. The data will be printed after a while. [Cause] An unavailable line is specified. [Remedy] Specify an available line. [Cause] An error occurred during fax transmission. [Remedy] Execute the operation again. [Cause] The recipient (fax number) is incorrect. [Remedy] Enter a correct fax number, and execute the operation again. [Cause] An error occurred during fax transmission. [Remedy] Execute the operation again. [Cause] An error occurred during fax receiving. [Remedy] Confirm the status of the line and the recipient machine, and then ask the sender to send again. [Cause] The document to be sent by polling was deleted. [Remedy] Store the document again. [Cause] Unable to process because of insufficient memory. [Remedy] Delete unnecessary data. [Cause] An error occurred during fax transmission. [Remedy] Contact Customer Support at dell.com/contactdell. [Cause] The folder specified from the sender's machine does not exist. [Remedy] Register the folder. Refer to "Create Folder" (P.421). [Cause] The folder passcode specified from the sender's machine is incorrect. Or, the machine passcode for reception is incorrect. [Remedy] Inform the correct information to the sender's machine. [Cause] Fax or polling documents do not exist in the folder specified from the sender's machine. [Remedy] Store fax or polling documents into the folder as necessary. [Cause] The document may be deleted by turning the machine off and then on. [Remedy] Retry sending. [Cause] An error occurred during fax transmission. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 662

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23 Problem Solving
662
033-569
[Cause]
Paper in the tray is not loaded in the direction that the received fax data can be printed.
[Remedy]
Load paper in Tray 5 according to the direction displayed on the screen.
033-570
[Cause]
The machine was turned off during communication.
[Remedy]
Wait for a while, confirm the Fax service settings and the fax number, and then send
again if sending. If the error still is not resolved, contact Customer Support at
dell.com/contactdell
.
033-571
[Cause]
The Fax service is not available from a reason such as insufficient memory.
[Remedy]
Cancel the fax data in the queue, or wait for a while, and execute the operation again.
033-572
[Cause]
The data received is not printed.
[Remedy]
No measure is required. The data will be printed after a while.
033-574
[Cause]
An unavailable line is specified.
[Remedy]
Specify an available line.
033-575
[Cause]
An error occurred during fax transmission.
[Remedy]
Execute the operation again.
033-576
[Cause]
The recipient (fax number) is incorrect.
[Remedy]
Enter a correct fax number, and execute the operation again.
033-577
[Cause]
An error occurred during fax transmission.
[Remedy]
Execute the operation again.
033-578
[Cause]
An error occurred during fax receiving.
[Remedy]
Confirm the status of the line and the recipient machine, and then ask the sender to
send again.
033-710
[Cause]
The document to be sent by polling was deleted.
[Remedy]
Store the document again.
033-712
[Cause]
Unable to process because of insufficient memory.
[Remedy]
Delete unnecessary data.
033-713
[Cause]
An error occurred during fax transmission.
[Remedy]
Contact Customer Support at
dell.com/contactdell
.
033-716
[Cause]
The folder specified from the sender's machine does not exist.
[Remedy]
Register the folder.
Refer to "Create Folder" (P.421).
033-717
[Cause]
The folder passcode specified from the sender's machine is incorrect. Or, the machine
passcode for reception is incorrect.
[Remedy]
Inform the correct information to the sender's machine.
033-718
[Cause]
Fax or polling documents do not exist in the folder specified from the sender's machine.
[Remedy]
Store fax or polling documents into the folder as necessary.
033-719
[Cause]
The document may be deleted by turning the machine off and then on.
[Remedy]
Retry sending.
033-721
[Cause]
An error occurred during fax transmission.
[Remedy]
Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact Customer Support at
dell.com/contactdell
.
Status Code
Cause and Remedy