Dell C7765DN Dell Color Multifunction Printer User's Guide - Page 793
Status Code, x: 1-9
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Unable to create job flow sheet Problem Solving Symptom Cause and Remedy "Failed to create Job Flow Sheet." is displayed on the screen when trying to create a new job flow sheet. [Cause] Probable causes are as follows: 1) The created job flow sheet reached the maximum allowable number. 2) The job flow sheet name includes characters from a language other than English and the default language. [Remedy] For 1, delete unneeded job flow sheets. You can delete a job flow sheet in [Tools] > [Setup] > [Create Job Flow Sheet] > [Edit / Delete]. For 2, select [Close] and rename the [Job Flow Sheet Name]. Status Code A status code is displayed on the touch screen or job history report if any error occurs while using this feature. Refer to the status codes in the following table to resolve problems. Note • If a status code is displayed, any print data remaining in the machine and information stored in the machine's memory is not secured. If the displayed status code is not listed in the following table, refer to "Status Code" (P.609). Status Code 01-001 01-002 01-10x (x: 1-9) 01-30x (x: 1-9) Cause and Remedy [Cause] Hard disk error occurred during transmissions. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. [Cause] Data in the hard disk may have been damaged. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. [Cause] A problem occurred with this feature. [Remedy] Check for a newer version of this feature. If you were already using the latest version, contact Customer Support at dell.com/contactdell. For checking the version of this feature, refer to "Checking the Content Status" (P.795). [Cause] An error occurred in communication between the machine and the cloud service. [Remedy] Try the same operation again. If the problem still remains, check for a newer version of this feature. If you were already using the latest version, contact Customer Support at dell.com/contactdell. For checking the version of this feature, refer to "Checking the Content Status" (P.795). 793