Dell PowerStore 3200T EMC PowerStore Installation and Service Guide for PowerS - Page 182

Send materials to Support when finished, Start, Gather Support Materials, Results, Next steps

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6. Select the Send materials to Support when finished checkbox if you want the system to automatically send the collection to support when the job completes. This option is only enabled when remote support through Secure Remote Services is enabled on the system. You can also send the collection to support at a later time. 7. Click Start. Data collection is initiated, and the new job appears in the Gather Support Materials page. You can click the job entry to view its details and progress. Results When the job is completed, the system posts the job information, including its status, on the Support Materials page. Next steps After the job is finished, you can download the support materials collection to a client, send the collection to support, or delete the collection. Select the support materials collection, then select Download, Send to Support, or Delete. 182 Data collection

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6.
Select the
Send materials to Support when finished
checkbox if you want the system to automatically send the
collection to support when the job completes.
This option is only enabled when remote support through Secure Remote Services is enabled on the system. You can also
send the collection to support at a later time.
7.
Click
Start
.
Data collection is initiated, and the new job appears in the
Gather Support Materials
page. You can click the job entry to
view its details and progress.
Results
When the job is completed, the system posts the job information, including its status, on the
Support Materials
page.
Next steps
After the job is finished, you can download the support materials collection to a client, send the collection to support, or delete
the collection. Select the support materials collection, then select
Download
,
Send to Support
, or
Delete
.
182
Data collection