Dell PowerStore 3200T EMC PowerStore Installation and Service Guide for PowerS - Page 76

Verify the operation of a replacement SFP module, Return a faulted part, Replace an I/O module

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EMC3550 Figure 76. Installing an SFP module 3. Push the spring release down to lock the SFP module into place. 4. Reconnect the cable to the replacement SFP module. Example Verify the operation of a replacement SFP module Steps 1. From PowerStore Manager, select Hardware. 2. Select the appliance where you replaced the SFP module. 3. On the Components card, under Rear View, expand BaseEnclosure. 4. Expand the node that includes the SFP module, and select the SFP module under either 4PortCard or IOModule. 5. The status of the replacement SFP module should read Healthy. If the status is still Faulted, wait a few minutes and refresh PowerStore Manager. If the fault was indicated by one of the following error messages, verify that the error message is cleared: ● SFP speed mismatched ● SFP unsupported ● SFP asymmetric If the status does not change or the error message is not cleared, ensure that the SFP module is correctly seated, or contact your service provider. Return a faulted part About this task For US customers, return defective material within five business days. For International customers, return defective material within 10 business days. The materials required to return your defective part are supplied with the good part shipment. Steps 1. Package the faulted part in the shipping box that contained the replacement part. 2. Ship the failed part to your service provider as described in the instructions that were included with the replacement part. 3. For more information about returning customer-replaceable parts: a. Open PowerStore Manager. b. Click Settings on the upper right of the screen. c. Click General Support. d. Under Drives, Power Supplies, and Other Parts, click Return Part. e. If your screen does not show the Return Part link, contact your service provider for instructions. Replace an I/O module Take the following actions to remove the faulted I/O module and install the replacement I/O module into the system. 76 Base enclosure service procedures

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EMC3550
Figure 76. Installing an SFP module
3.
Push the spring release down to lock the SFP module into place.
4.
Reconnect the cable to the replacement SFP module.
Example
Verify the operation of a replacement SFP module
Steps
1.
From PowerStore Manager, select
Hardware
.
2.
Select the appliance where you replaced the SFP module.
3.
On the
Components
card, under
Rear View
, expand
BaseEnclosure
.
4.
Expand the node that includes the SFP module, and select the SFP module under either
4PortCard
or
IOModule
.
5.
The status of the replacement SFP module should read
Healthy
. If the status is still
Faulted
, wait a few minutes
and refresh PowerStore Manager. If the fault was indicated by one of the following error messages, verify that the error
message is cleared:
●
SFP speed mismatched
●
SFP unsupported
●
SFP asymmetric
If the status does not change or the error message is not cleared, ensure that the SFP module is correctly seated, or contact
your service provider.
Return a faulted part
About this task
For US customers, return defective material within five business days. For International customers, return defective material
within 10 business days. The materials required to return your defective part are supplied with the good part shipment.
Steps
1.
Package the faulted part in the shipping box that contained the replacement part.
2.
Ship the failed part to your service provider as described in the instructions that were included with the replacement part.
3.
For more information about returning customer-replaceable parts:
a.
Open PowerStore Manager.
b.
Click
Settings
on the upper right of the screen.
c.
Click
General Support
.
d.
Under
Drives, Power Supplies, and Other Parts
, click
Return Part
.
e.
If your screen does not show the Return Part link, contact your service provider for instructions.
Replace an I/O module
Take the following actions to remove the faulted I/O module and install the replacement I/O module into the system.
76
Base enclosure service procedures