Dell XPS 630i Owner's Manual - Page 103

Error Messages, If the error message is not listed, see the documentation for the operating

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Problems writing to an optical drive C L O S E O T H E R P R O G R A M S - The optical drive must receive a steady stream of data during the writing process. If the stream is interrupted, an error occurs. Try closing all programs before you write to the optical. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A D I S C - See "Power Management" on page 38. Hard drive problems RUN CHECK DISK - Windows XP: 1 Click Start and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. 4 Click Scan for and attempt recovery of bad sectors and click Start. Windows Vista: 1 Click Start and click Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 4 Follow the instructions on the screen. Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the error message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS Do not use these characters in filenames. A R E Q U I R E D . D L L F I L E W A S N O T F O U N D - The program that you are trying to open is missing an essential file. To remove and then reinstall the program: Troubleshooting 103

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Troubleshooting
103
Problems writing to an optical drive
C
LOSE
OTHER
PROGRAMS
—
The optical drive must receive a steady stream of data
during the writing process. If the stream is interrupted, an error occurs. Try closing all
programs before you write to the optical.
T
URN
OFF
STANDBY
MODE
IN
W
INDOWS
BEFORE
WRITING
TO
A
DISC
—
See
"Power Management" on page 38.
Hard drive problems
R
UN
C
HECK
D
ISK
—
Windows XP
:
1
Click
Start and click My Computer
.
2
Right-click
Local Disk C:
.
3
Click
Properties
→
Tools
→
Check Now
.
4
Click
Scan for and attempt recovery of bad sectors and click Start
.
Windows Vista
:
1
Click
Start
and click
Computer
.
2
Right-click
Local Disk C:
.
3
Click
Properties
→
Tools
→
Check Now
.
The
User Account Control
window may appear. If you are an administrator on the
computer, click
Continue
; otherwise, contact your administrator to continue the
desired action.
4
Follow the instructions on the screen.
Error Messages
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
If the error message is not listed, see the documentation for the operating
system or the program that was running when the message appeared.
A
FILENAME
CANNOT
CONTAIN
ANY
OF
THE
FOLLOWING
CHARACTERS
: \ / : * ? “ <
> | —
Do not use these characters in filenames.
A
REQUIRED
.DLL
FILE
WAS
NOT
FOUND
—
The program that you are trying to open
is missing an essential file. To remove and then reinstall the program: