Dell XPS 630i Owner's Manual - Page 99

Custom Test or Symptom Tree, Main Menu, Remove the Dell

Page 99 highlights

3 If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and see "Contacting Dell" on page 141. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 4 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information. Tab Results Errors Help Configuration Parameters Function Displays the results of the test and any error conditions encountered. Displays error conditions encountered, error codes, and the problem description. Describes the test and may indicate requirements for running the test. Displays your hardware configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer. Allows you to customize the test by changing the test settings. 5 When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. 6 Remove the Dell Drivers and Utilities media (if applicable). Troubleshooting Tools 99

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Troubleshooting Tools
99
3
If a problem is encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description and see "Contacting Dell" on page 141.
NOTE:
The Service Tag for your computer is located at the top of each test
screen. If you contact Dell, technical support will ask for your Service Tag.
4
If you run a test from the
Custom Test or Symptom Tree
option, click the
applicable tab described in the following table for more information.
5
When the tests are complete, close the test screen to return to the
Main Menu
screen. To exit the Dell Diagnostics and restart the computer,
close the
Main
Menu
screen.
6
Remove the Dell
Drivers and Utilities
media
(if applicable).
Tab
Function
Results
Displays the results of the test and any
error conditions encountered.
Errors
Displays error conditions encountered,
error codes, and the problem
description.
Help
Describes the test and may indicate
requirements for running the test.
Configuration
Displays your hardware configuration
for the selected device.
The Dell Diagnostics obtains
configuration information for all
devices from system setup, memory, and
various internal tests, and it displays
the information in the device list in
the left pane of the screen. The device
list may not display the names of all
the components installed on your
computer or all devices attached to
your computer.
Parameters
Allows you to customize the test by
changing the test settings.