Denon AVR-791 Owners Manual - English - Page 80

Symptom, Cause/Solution - update

Page 80 highlights

Simple version Basic version GHDMIH Symptom Cause/Solution No audio is output with HDMI connection. • Check the connection of the HDMI connectors. • When outputting HDMI audio from the speakers, set "HDMI Audio Out" on the menu to "Amp". • When outputting HDMI audio from a TV, set "HDMI Audio Out" on the menu to "TV". No video is output with HDMI connection. • Check the connection of the HDMI connectors. • Set the input source to match the connected HDMI connector. • Check whether the TV is compatible with copyright protection (HDCP). If connected to a device not compatible with HDCP, video will not be output correctly. When the following • Set "HDMI Control" on the menu to "OFF". To operate power operations are only for each device, set "Power Off Control" to "OFF". performed on devices compatible with HDMI control, the same operations occur on this unit. • Power ON/OFF • Switching audio output devices • Adjust volume • Switch input source GRadioH Symptom Cause/Solution Reception fails, or there is a lot of noise or distortion. • Change the antenna orientation or position. • Separate the AM loop antenna from the unit. • Use an FM outdoor antenna. • Separate the antenna from other connection cables. GiPodH Symptom Cause/Solution iPod cannot be played. "Connection Error" is displayed. "Not Support" is displayed. "Connection Error" is displayed. • Check the iPod connections. • Plug the control dock for iPod's AC adapter into a power outlet. • Switch the input source to "DOCK". • If using an iPod connected to the USB port, incompatible iPod types cannot be played back. • Unable to communicate properly. Turn off the power to this unit, disconnect the iPod and then reconnect it. • The iPod connected to the unit is not compatible. Please make sure the iPod you are connecting is compatible. • The software version of the connected iPod is an old one. Please update to the latest version. • The iPod is not responding. Turn off the power to this unit, disconnect the iPod and then reconnect it. Page 14 55 55 14 14, 20 14 34, 55 Page 19 19 19 19 Page 18 - 20 22 - 22 - - GUSB memory deviceH Symptom Cause/Solution When a USB memory device is connected, "USB" is not displayed on the menu. • The set cannot recognize a USB memory device. Check the connection. • A USB memory device not conforming to mass storage class is connected. Connect a USB memory device conforming to mass storage class. • A USB memory device cannot be connected via a USB hub. Files on a USB memory device cannot be played. • Set the USB memory device format to "FAT16" or "FAT32". For details, refer to the USB memory device's operating instructions. • If the USB memory device is divided into multiple partitions, only files stored in the top partition can be played. • The file is recorded in an incompatible format. Please record it in a compatible format. • This unit cannot play back files covered by copyright protection. The file names are not displayed properly ("...", etc.). • Characters that cannot be displayed on this unit are replaced by "." (period). The sound quality is • The file being played back has a low bit rate. poor or there is noise during playback. "Connection Error" is displayed. • Unable to communicate properly. Turn off the power to this unit, unplug the USB memory device and then plug it back in. • The USB memory device is not responding. Turn off the power to this unit, unplug the USB memory device and then plug it back in. "Overcurrent" is displayed. • The USB memory device is consuming too much power. When using a USB portable hard disk that can be powered by an AC adapter, connect its AC adapter. GRemote control unitH Symptom Cause/Solution The set cannot be operated with the remote control unit. • Batteries are worn out. Replace with new batteries. • Operate the remote control unit within a distance of about 23 ft / 7 m from this unit and at an angle of within 30°. • Remove any obstacle between this unit and the remote control unit. • Insert the batteries in the proper direction, checking the q and w marks. • The set's remote control sensor is exposed to strong light (direct sunlight, inverter type fluorescent bulb light, etc.). Move the set to a place in which the remote control sensor will not be exposed to strong light. ENGLISH Page 18 - 18 - - - - 21, 23 - - - - Page 68 68 68 68 68 Advanced version Information 77

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77
ENGLISH
Basic version
Advanced version
Simple version
Information
G
HDMI
H
Symptom
Cause/Solution
Page
No audio is
output with HDMI
connection.
• Check the connection of the HDMI connectors.
• When outputting HDMI audio from the speakers, set “HDMI
Audio Out” on the menu to “Amp”.
• When outputting HDMI audio from a TV, set “HDMI Audio Out”
on the menu to “TV”.
14
55
55
No video is
output with HDMI
connection.
• Check the connection of the HDMI connectors.
• Set the input source to match the connected HDMI connector.
• Check whether the TV is compatible with copyright protection
(HDCP). If connected to a device not compatible with HDCP, video
will not be output correctly.
14
14, 20
14
When the following
operations are
performed on
devices compatible
with HDMI control,
the same operations
occur on this unit.
• Power ON/OFF
• Switching
audio
output devices
• Adjust volume
• Switch input source
• Set “HDMI Control” on the menu to “OFF”. To operate power
only for each device, set “Power Off Control” to “OFF”.
34, 55
G
Radio
H
Symptom
Cause/Solution
Page
Reception fails, or
there is a lot of noise
or distortion.
• Change the antenna orientation or position.
• Separate the AM loop antenna from the unit.
• Use an FM outdoor antenna.
• Separate the antenna from other connection cables.
19
19
19
19
G
iPod
H
Symptom
Cause/Solution
Page
iPod cannot be
played.
• Check the iPod connections.
• Plug the control dock for iPod’s AC adapter into a power outlet.
• Switch the input source to “DOCK”.
• If using an iPod connected to the USB port, incompatible iPod
types cannot be played back.
18
20
22
“Connection Error”
is displayed.
• Unable to communicate properly. Turn off the power to this unit,
disconnect the iPod and then reconnect it.
“Not Support” is
displayed.
• The iPod connected to the unit is not compatible. Please make
sure the iPod you are connecting is compatible.
• The software version of the connected iPod is an old one. Please
update to the latest version.
22
“Connection Error”
is displayed.
• The iPod is not responding. Turn off the power to this unit,
disconnect the iPod and then reconnect it.
G
USB memory device
H
Symptom
Cause/Solution
Page
When a USB
memory device is
connected, “USB” is
not displayed on the
menu.
• The set cannot recognize a USB memory device. Check the
connection.
• A USB memory device not conforming to mass storage class is
connected. Connect a USB memory device conforming to mass
storage class.
• A USB memory device cannot be connected via a USB hub.
18
18
Files on a USB
memory device
cannot be played.
• Set the USB memory device format to “FAT16” or “FAT32”. For
details, refer to the USB memory device’s operating instructions.
• If the USB memory device is divided into multiple partitions, only
files stored in the top partition can be played.
• The file is recorded in an incompatible format. Please record it in
a compatible format.
• This unit cannot play back files covered by copyright protection.
The file names
are not displayed
properly (“...”, etc.).
• Characters that cannot be displayed on this unit are replaced by
“.” (period).
21, 23
The sound quality is
poor or there is noise
during playback.
• The file being played back has a low bit rate.
“Connection Error”
is displayed.
• Unable to communicate properly. Turn off the power to this unit,
unplug the USB memory device and then plug it back in.
• The USB memory device is not responding. Turn off the power to
this unit, unplug the USB memory device and then plug it back in.
“Overcurrent” is
displayed.
• The USB memory device is consuming too much power. When
using a USB portable hard disk that can be powered by an AC
adapter, connect its AC adapter.
G
Remote control unit
H
Symptom
Cause/Solution
Page
The set cannot be
operated with the
remote control unit.
• Batteries are worn out. Replace with new batteries.
• Operate the remote control unit within a distance of about 23 ft /
7 m from this unit and at an angle of within 30°.
• Remove any obstacle between this unit and the remote control
unit.
• Insert the batteries in the proper direction, checking the
q
and
w
marks.
• The set’s remote control sensor is exposed to strong light (direct
sunlight, inverter type fluorescent bulb light, etc.). Move the set
to a place in which the remote control sensor will not be exposed
to strong light.
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