Epson Expression 800 User Manual - TWAIN - Page 51

When you select a TWAIN source, EPSON TWAIN Pro isn't listed., Setting Up and Using, Your Scanner

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When you select a TWAIN source, EPSON TWAIN Pro isn't listed. Problem Solution Either EPSON TWAIN Pro wasn't installed or it wasn't installed correctly. Reinstall the software following the instructions in Setting Up and Using Your Scanner. EPSON TWAIN Pro doesn't start. Problem Solution The scanner isn't ready. Make sure your scanner is turned on and the cables are connected properly. Your system does not meet the minimum requirements. Make sure your computer, scanner, and software are compatible and meet the specifications under System Requirements. EPSON TWAIN Pro Make sure EPSON TWAIN Pro can access enough system memory. needs more memory. See the section on memory allocation in your computer manual. EPSON TWAIN Pro is not selected as your TWAIN source. EPSON TWAIN Pro may not be selected as the TWAIN source in your application. See Basic Scanning for instructions on selecting it. Your SCSI settings are incorrect. You may have selected the wrong SCSI ID during setup. Check the settings for your scanner and any other SCSI devices you may have. Then reinstall EPSON TWAIN Pro following the instructions in Setting Up and Using Your Scanner. Troubleshooting Page 51

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Troubleshooting
Page 51
When you select a TWAIN source, EPSON TWAIN Pro isn’t listed.
EPSON TWAIN Pro doesn’t start.
Problem
Solution
Either EPSON TWAIN
Pro wasn’t installed or
it wasn’t installed
correctly.
Reinstall the software following the instructions in
Setting Up and Using
Your Scanner
.
Problem
Solution
The scanner isn’t
ready.
Make sure your scanner is turned on and the cables are connected
properly.
Your system does not
meet the minimum
requirements.
Make sure your computer, scanner, and software are compatible and
meet the specifications under
System Requirements
.
EPSON TWAIN Pro
needs more memory.
Make sure EPSON TWAIN Pro can access enough system memory.
See the section on memory allocation in your computer manual.
EPSON TWAIN Pro is
not selected as your
TWAIN source.
EPSON TWAIN Pro may not be selected as the TWAIN source in your
application. See
Basic Scanning
for instructions on selecting it.
Your SCSI settings are
incorrect.
You may have selected the wrong SCSI ID during setup. Check the
settings for your scanner and any other SCSI devices you may have.
Then reinstall EPSON TWAIN Pro following the instructions in
Setting
Up and Using Your Scanner
.