Epson Expression 800 User Manual - TWAIN - Page 58

A line of dots is always missing on the scanned image. - professional scanner

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A line of dots is always missing on the scanned image. Problem Solution Your print heads are dirty. If this happens only on your printed image, your printer's print head may need cleaning; see your printer manual. Your scanner may be If this happens on both your screen and printout, the scanner's sensor malfunctioning. may be malfunctioning. Consult your dealer. The colors on the monitor seem different from those of the original image. Problem Solution Your monitor may not be calibrated correctly. Depending on your monitor, its resolution/color settings, and your EPSON TWAIN Pro settings, the screen colors may differ from the original colors. This is normal, especially if the colors in the printed image more closely match the original. Make sure you've performed the screen calibration as described in Setting Up and Using Your Scanner. Your Destination setting may be incorrect. For best results on basic scans, select Screen or Screen Vivid as your Destination setting. Your system's color matching may be affecting your results. Check the color matching and color management capabilities of your computer, display adapter, and software. Some computers can change the color palette to adjust colors on your screen. (See your software and computer manuals for details.) Exact matching of colors on your monitor, scanner and printer is very difficult. If you have the Artist or Professional model of the EPSON Expression 800, use Monaco Profiler Lite to set up ICC profiles for these devices. See the electronic manual on the Monaco Profiler Lite CD-ROM for details. Troubleshooting Page 58

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Troubleshooting
Page 58
A line of dots is always missing on the scanned image.
The colors on the monitor seem different from those of the original image.
Problem
Solution
Your print heads are
dirty.
If this happens only on your printed image, your printer’s print head may
need cleaning; see your printer manual.
Your scanner may be
malfunctioning.
If this happens on both your screen and printout, the scanner’s sensor
may be malfunctioning. Consult your dealer.
Problem
Solution
Your monitor may not
be calibrated correctly.
Depending on your monitor, its
resolution
/color settings, and your
EPSON TWAIN Pro settings, the screen colors may differ from the
original colors. This is normal, especially if the colors in the printed
image more closely match the original. Make sure you’ve performed the
screen calibration as described in
Setting Up and Using Your Scanner
.
Your
Destination
setting may be
incorrect.
For best results on basic scans, select
Screen
or
Screen Vivid
as your
Destination
setting.
Your system’s color
matching may be
affecting your results.
Check the color matching and color management capabilities of your
computer, display adapter, and software. Some computers can change
the color palette to adjust colors on your screen. (See your software and
computer manuals for details.)
Exact matching of colors on your monitor, scanner and printer is very
difficult. If you have the Artist or Professional model of the EPSON
Expression 800, use Monaco Profiler Lite to set up ICC profiles for these
devices. See the electronic manual on the Monaco Profiler Lite CD-ROM
for details.