Epson Expression 800 User Manual - TWAIN - Page 60

The colors of the preview for your negative film image look strange.

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The colors of the preview for your negative film image look strange. Problem Solution The wrong Document Source setting is selected. Make sure you select TPU for Neg. Film as the Document Source setting. The film guide or slide transparency guide affects the exposure of the scanning area. The scanner software perceives the dark film guide frame as white, which alters the exposure of the scanning area and causes the scan to appear darker. To see the colors that will actually be scanned, select an area by clicking and dragging the mouse over the preview, then click the zoom preview button. The printer can't print the image, or the printout is garbled or isn't an image. Problem Solution Your printer and computer may not be securely connected. Check that the printer is properly connected to the computer and is correctly set up; see your printer manual. Your software is not installed correctly for your printer. Check that your application software is properly installed and set up for your printer; see your application software manual. Troubleshooting Page 60

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Troubleshooting
Page 60
The colors of the preview for your negative film image look strange.
The printer can’t print the image, or the printout is garbled or isn’t an image.
Problem
Solution
The wrong Document
Source setting is
selected.
Make sure you select
TPU for Neg. Film
as the Document Source
setting.
The film guide or slide
transparency guide
affects the exposure of
the scanning area.
The scanner software perceives the dark film guide frame as white,
which alters the exposure of the scanning area and causes the scan to
appear darker. To see the colors that will actually be scanned, select an
area by clicking and dragging the mouse over the preview, then click the
zoom preview button.
Problem
Solution
Your printer and
computer may not be
securely connected.
Check that the printer is properly connected to the computer and is
correctly set up; see your printer manual.
Your software is not
installed correctly for
your printer.
Check that your application software is properly installed and set up for
your printer; see your application software manual.