Epson Expression 800 User Manual - TWAIN 32 - Page 59

SilverFast Lite doesn't start., Troubleshooting,

Page 59 highlights

SilverFast Lite doesn't start. Problem Solution The scanner isn't ready Make sure your scanner is turned on and the cables are connected properly. Also make sure you turned on your scanner before starting SilverFast Lite. If you started SilverFast Lite first, exit the program, turn off your scanner, turn it on again, and reboot your system. Your system doesn't meet the minimum requirements Make sure your computer, scanner, and software are compatible and meet the specifications listed in Setting Up and Using Your Scanner. SilverFast Lite needs more memory Make sure SilverFast Lite can access enough system memory. See the section on memory allocation in your computer manual. SilverFast Lite is not selected as your TWAIN source SilverFast Lite may not be selected as the TWAIN source in your application. See Accessing SilverFast Lite for instructions on selecting it. Your SCSI settings are incorrect You may have selected the wrong port number or SCSI ID during setup. Check the settings for your scanner and any other SCSI devices you may have. Then reinstall SilverFast Lite following the instructions in Setting Up and Using Your Scanner. Make sure you are using a unique ID address for the scanner. A system error has occurred An error condition may have caused your application or SilverFast Lite to stop working correctly. Save any documents in process, close any open applications, and exit your operating system. Restart Windows or your Macintosh, then start your application and try again. Sometimes an error condition causes the computer to display a message that your scanner is not recognized. If this happens, turn the scanner off and then on again; then restart your computer and try again. Troubleshooting Page 59

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Troubleshooting
Page 59
SilverFast Lite doesn’t start.
Problem
Solution
The scanner isn’t ready
Make sure your scanner is turned on and the cables are connected
properly. Also make sure you turned on your scanner before starting
SilverFast Lite. If you started SilverFast Lite first, exit the program, turn
off your scanner, turn it on again, and reboot your system.
Your system doesn’t
meet the minimum
requirements
Make sure your computer, scanner, and software are compatible and
meet the specifications listed in
Setting Up and Using Your Scanner
.
SilverFast Lite needs
more memory
Make sure SilverFast Lite can access enough system memory. See the
section on memory allocation in your computer manual.
SilverFast Lite is not
selected as your
TWAIN source
SilverFast Lite may not be selected as the TWAIN source in your
application. See
Accessing SilverFast Lite
for instructions on selecting it.
Your SCSI settings are
incorrect
You may have selected the wrong port number or SCSI ID during setup.
Check the settings for your scanner and any other SCSI devices you
may have. Then reinstall SilverFast Lite following the instructions in
Setting Up and Using Your Scanner
. Make sure you are using a unique
ID address for the scanner.
A system error has
occurred
An error condition may have caused your application or SilverFast Lite
to stop working correctly. Save any documents in process, close any
open applications, and exit your operating system. Restart Windows or
your Macintosh, then start your application and try again.
Sometimes an error condition causes the computer to display a
message that your scanner is not recognized. If this happens, turn the
scanner off and then on again; then restart your computer and try again.