Epson Expression 800 User Manual - TWAIN 32 - Page 65

The printer can't print the image, or the printout is garbled or isn't an image.

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Page 65 highlights

The printer can't print the image, or the printout is garbled or isn't an image. Problem Solution Your printer and computer may not be securely connected Check that the printer is properly connected to the computer and is correctly set up; see your printer manual. Your software is not installed correctly for your printer Check that your application software is properly installed and set up for your printer; see your application software manual. Moiré (crosshatch) patterns appear in the scanned image. Problem Solution You have scanned a document with halftone patterns To minimize moiré patterns, try the following:  Place a transparent sheet between the document and the document table to unfocus the image slightly.  Move or angle the document slightly.  Change the output image size setting slightly. Troubleshooting Page 65

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Troubleshooting
Page 65
The printer can’t print the image, or the printout is garbled or isn’t an image.
Moiré (crosshatch) patterns appear in the scanned image.
Problem
Solution
Your printer and
computer may not be
securely connected
Check that the printer is properly connected to the computer and is
correctly set up; see your printer manual.
Your software is not
installed correctly for
your printer
Check that your application software is properly installed and set up for
your printer; see your application software manual.
Problem
Solution
You have scanned a
document with halftone
patterns
To minimize moiré patterns, try the following:
Place a transparent sheet between the document and the document
table to unfocus the image slightly.
Move or angle the document slightly.
Change the output image size setting slightly.