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Gateway NX560 Reference Guide - Page 119

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www.gateway.com You see a "Data error" message • This may be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program. For instructions on fixing hard drive problems, see "Checking the hard drive for errors" in your online User Guide. The hard drive cannot be accessed, or you see a "General failure reading drive C" error message • If a diskette is in the diskette drive, eject it and restart your notebook. • Make sure that the hard drive is installed correctly. Remove it, firmly reinsert it, then restart your notebook. For more information about removing your hard drive, see "Replacing the hard drive kit" on page 98. • If your notebook has been subjected to static electricity or physical shock, you may need to reinstall the operating system. Internet You cannot connect to the Internet • If you are using a dial-up modem, make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. For the location of your modem jack, see "Right" on page 8. -OR- If you are using a cable or DSL modem, make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. For the location of your network jack, see "Right" on page 8. • Make sure that you do not have a problem with your modem. For more information, see "Modem (dial-up)" on page 117. • Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help. Help For more information about troubleshooting Internet connections, click Start, then click Help and Support. Type the keyword troubleshooting connections in the Search Help box, then press ENTER. 111

Section	Page
Contents	3
About This Reference	9
About this guide	10
Accessing your online User Guide	10
Gateway contact information	11
Gateway model and serial number	11
Microsoft Certificate of Authenticity	11
For more information	12
Checking Out Your Notebook	13
Front	14
Left	15
Right	16
Back	17
Bottom	17
Keyboard area	19
Setting Up and Getting Started	21
Working safely and comfortably	22
Reducing eye strain	22
Setting up your computer desk and chair	23
Sitting at your notebook	23
Avoiding discomfort and injury from repetitive strain	23
Connecting the AC adapter	24
Protecting from power source problems	26
Connecting the dial-up modem	27
Connecting to a broadband modem or network	28
Starting your notebook	28
Waking up your notebook	30
Turning off your notebook	30
Restarting (rebooting) your notebook	31
Using the status indicators	32
Using the keyboard	33
Key types	33
System key combinations	35
Using the EZ Pad touchpad	37
Using the optional EZ Point pointing device	40
Replacing the EZ Point pointing device cap	41
Turning the touchpad or pointing device on or off	42
Adjusting the brightness	43
Adjusting the volume	44
Turning your wireless radio on or off	45
IEEE 802.11 wireless network radio	46
Bluetooth radio	46
Using Drives and Accessories	47
Changing modules	48
Using the CD or DVD drive	50
Identifying drive types	50
Using a CD or DVD	51
Using the memory card reader	52
Memory card types	52
Inserting a memory card	52
Using a memory card	53
Removing a memory card	53
Adding and removing a PC Card	53
Using a port replicator	55
Installing a printer or other peripheral device	55
Connecting a USB device	56
Connecting an IEEE 1394 device	57
Viewing the display on a projector or monitor	57
Adjusting the display properties	58
Using the projector or monitor for a presentation	60
Viewing the display on a television	61
Ordering accessories	62
Managing Power	65
Monitoring the battery charge	66
Recharging the battery(ies)	66
Changing batteries	67
Replacing the main battery	67
Installing a secondary battery	68
Recalibrating the battery(ies)	69
Extending battery life	70
Maximizing battery performance	70
Conserving battery power	70
Using alternate power sources	71
Changing power modes	71
Using power saving modes	72
Changing notebook power settings	73
Changing the power plan	73
Changing advanced settings	75
Traveling with Your Notebook	77
Packing your notebook	78
Traveling by air	78
Dial-up modem	78
Radio frequency wireless connections	79
Files	79
Security	80
Power	81
Additional tips	81
Maintaining Your Notebook	83
Caring for your notebook	84
Cleaning your notebook	84
Cleaning the exterior	85
Cleaning the keyboard	85
Cleaning the notebook screen	86
Maintaining the battery(ies)	86
Storing batteries	86
Cleaning CDs or DVDs	87
Recovering your system	88
Recovering pre-installed software and drivers	89
Preparing for software and device driver recovery	89
Recovering pre-installed software and drivers using Gateway Recovery Center	92
Recovering pre-installed software and drivers using recovery discs	93
Using Microsoft System Restore	95
Manually creating a restore point	97
Recovering your system to its factory condition	98
Recovering your system using the Windows DVD	100
Upgrading Your Notebook	101
Preventing static electricity discharge	102
Adding or replacing memory modules	103
Replacing the hard drive kit	106
Troubleshooting	111
Safety guidelines	112
First steps	112
Troubleshooting	113
Audio	113
Battery	113
CD drives	113
Diskette drive (modular or external)	114
Display	115
DVD drives	116
Ethernet	118
File management	118
Hard drive	118
Internet	119
Keyboard	120
Media Center	121
Memory	124
Memory card reader	125
Modem (cable or DSL)	125
Modem (dial-up)	125
Mouse	129
Networks (wired)	129
Networks (wireless)	131
Passwords	133
PC Cards	133
Pointing device	134
Power	134
Printer	135
Sound	136
Status indicators	137
Touchpad or pointing device	137
Video	137
Telephone support	138
Before calling Gateway Customer Care	138
Legal Information	141
Important safety information	142
Setting up your system	142
Care during use	142
Replacement parts and accessories	143
Regulatory compliance statements	143
Wireless guidance	143
United States of America	144
Federal Communications Commission (FCC) Intentional emitter per FCC Part 15	144
Unintentional emitter per FCC Part 15	145
FCC declaration of conformity	145
California Proposition 65 Warning	146
Mercury Warning	146
Telecommunications per Part 68 of the Code of Federal Regulations (CFR 47) (applicable to products fitted with USA modems)	146
Canada	147
Industry Canada (IC) Intentional emitter per RSS 210	147
Unintentional emitter per ICES-003	147
Telecommunications per Industry Canada CS-03 (for products fitted with an IC-compliant modem)	147
Japan	148
Japanese Modem Notice	148
Laser safety statement	148
EPA ENERGY STAR	149
Environmental information	149
Notices	150
All Rights Reserved	150
Trademark Acknowledgments	150
Macrovision statement	150
A	151
B	151
C	152
D	153
E	154
F	154
G	154
H	154
I	154
J	155
K	155
L	155
M	155
N	156
O	156
P	156
R	157
S	158
T	159
U	160
V	160
W	160