Gateway TC73 MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En
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- Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 1
NOTEBOOK REFERENCEGUIDE - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 2
- Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 3
This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 2 Contacting Gateway Customer Care 2 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . 5 Front 6 Left - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 4
brightness 38 Adjusting the volume 39 Turning your wireless radio on or off 41 IEEE 802.11 wireless network radio 41 Bluetooth radio 42 Chapter 4: battery charge 60 Recharging the battery 60 Changing batteries 61 Recalibrating the battery 62 Extending battery life 63 Maximizing battery - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 5
discs 83 Recovering pre-installed software and drivers . . 85 Returning to a previous system condition . . . . . 86 Returning your system to its factory condition . 88 Chapter 8: Troubleshooting 91 Safety guidelines 92 First steps 92 Troubleshooting 93 Audio 93 Battery 93 CD drives 93 iii - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 6
or DSL 106 Modem (dial-up 106 Mouse 110 Networks (wired 111 Networks (wireless 113 Passwords 115 Power 116 Printer 116 Sound 118 Status indicators 118 Touchpad 119 Video 119 Telephone support 119 Before calling Gateway Customer Care 119 Appendix A: Legal Information 121 Index 133 iv - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 7
CHAPTER1 About This Reference • About this guide • Accessing your online User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more information 1 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 8
Reference About this guide This guide includes information and maintenance instructions that are specific to your model of Gateway notebook. For all other notebook information, see your online User Guide. Accessing your online User Guide In addition to this guide, your online User Guide has been - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 9
by model, features ordered, and location. The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system. For more information For more information about your notebook, visit Gateway's Support page at www.gateway.com - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 10
CHAPTER 1: About This Reference 4 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 11
CHAPTER2 Checking Out Your Notebook • Front • Left • Right • Back • Bottom • Keyboard area • LCD panel 5 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 12
when your notebook is connected to AC power or the battery charge is very low. Insert a memory card from a digital camera, MP3 player, PDA, or cellular telephone into the memory card reader. For more information, see "Using the memory card reader" on page 49. The memory card reader supports Memory - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 13
Left www.gateway.com Power connector Ethernet Monitor jack port eSATA jack (optional) HDMI out jack (optional) Express Card USB port Headphone slot Microphone jack. The built-in speakers are turned off when speakers or headphones are plugged into this jack. • Headphone with SPDIF support 7 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 14
CHAPTER 2: Checking Out Your Notebook Component Microphone jack Express Card slot Icon Description Plug a microphone into this jack. Insert one Type 54 Express Card into this slot. For more information, see "Adding and removing an Express Card" on page 51. 8 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 15
Right www.gateway.com USB port Component Icon USB port DVD drive Modem jack more information, see "Using the DVD drive" on page 46. To determine the type of drive in your notebook, examine the drive tray's plastic cover and compare the logo to those listed in "Identifying drive types" on - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 16
Back Component Icon Ventilation fan Ventilation fan Description Helps cool internal components. Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution: Do not block or insert objects into these slots - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 17
Bottom www.gateway.com Battery Battery latch Battery lock Ventilation slots and cooling fan Component Icon Battery Battery latch Battery lock Memory bay Memory bay Hard drive bay Description Provides power when the notebook is not plugged into AC power. Slide to release the battery. For more - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 18
shutdown or permanent damage to the notebook. Caution: Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface. Keyboard area Keyboard area for select models Power button Status indicators Keyboard - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 19
www.gateway.com Component Icon Description Power button Press to turn the power on or off. You can also configure the power button for Sleep/Resume mode. - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 20
CHAPTER 2: Checking Out Your Notebook LCD panel Microphone Webcam (optional) Component Icon Description Webcam (optional) Use to let others see who they are communicating with when making VoIP calls. For - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 21
AC adapter • Connecting to a broadband modem or network • Connecting the optional dial-up modem • Starting your notebook • Turning off your notebook • Restarting (rebooting) your notebook • Using the status indicators • Using the keyboard • Using the EZ Pad touchpad • Using the optional multimedia - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 22
on a footrest. • Although notebooks are sometimes called "laptops," do not use your notebook while it rests on your unprotected lap. Notebook operating temperatures can become quite glare by installing shades or curtains on windows, and by installing a glare screen filter. • Use soft, indirect lighting in - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 23
pressure on the back of your thighs. • Adjust the back of the chair so it supports the lower curve of your spine. You can use a pillow or cushion to provide extra back support. Sitting at your notebook • Avoid bending, arching, or angling your wrists. Make sure that they are in a relaxed position - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 24
same type purchased from Gateway. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged. Important If the battery is not fully charged before you use your notebook on battery power for the - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 25
www.gateway.com To connect the AC adapter: 1 Connect the power cord to the AC adapter. 2 Connect the AC adapter to your notebook's power connector. 3 Plug the power cord into a wall outlet. The battery charge indicator turns on (see "Front" on page 6 for the location of the battery charge indicator - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 26
the location shown on the Customer Care label. For more information, see "Gateway contact information" on page 2. Protecting from power source problems During a power surge, the voltage level of electricity coming into your notebook can increase to levels far above normal levels and cause data loss - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 27
gateway.com To connect to a cable or DSL modem or to a wired Ethernet network: 1 Insert one end of the network cable into the network jack on your notebook modem, or Ethernet network jack. Connecting the optional dial-up modem Your notebook may have a built-in 56K modem that you can use to connect - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 28
CHAPTER 3: Setting Up and Getting Started To connect the optional modem: 1 Insert one end of the modem cable into the modem jack on your notebook. 2 Insert the other end of the modem cable into a telephone wall jack. Important The modem will not work with digital or PBX telephone lines. 22 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 29
above the keyboard. Tip For more information about changing the power button mode, see "Changing advanced settings" on page 69. 3 If you are starting your notebook for the first time, follow the on-screen instructions to select the language and time zone and to create your first user account. 23 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 30
each device for its setup instructions. 5 To open the main menu, click (Start). From that menu, you can run programs and search for files. For more information on using Windows, see "Using Windows" and "Customizing Windows" in your online User Guide. Waking up your notebook When you have not used - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 31
• Click (Start), click the arrow next to the lock icon, then click Shut Down. The notebook turns off. Important If for some reason you cannot use the Shut Down option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it. Restarting (rebooting - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 32
Click X in the top-right corner of the Windows Task Manager dialog box. To restart your notebook: • Click (Start), click the arrow next to the lock icon, then click Restart. The notebook turns off, then turns on again. Important If your notebook does not turn off immediately, complete the following - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 33
, function keys for specific system operations, and the Num Lock keys for the numeric keypad. Function keys/ System keys Navigation keys FN key Windows key Application key Arrow keys Tip You can attach an external keyboard to the notebook using a USB port. You do not need to shut down the - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 34
to the end of a document. FN key Press the FN key in combination with a colored system key to perform a specific action. Windows key Press this key to open the Windows Start menu. This key can also be used in combination with other keys to open utilities like F (Search utility), R (Run utility - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 35
www.gateway.com System key combinations When you press the FN key and a system key at the same time, your notebook performs the action identified wireless network radio on or off. For more information, see "Wireless Ethernet Networking" in your online User Guide. Warning: Radio frequency wireless - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 36
or projector must be plugged into the monitor port or HDMI port on your notebook) • Both displays at the same time For more information, see "Viewing are examples of devices that provide wireless communication. Important: The wireless network switch must be in the ON battery performance. 30 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 37
www.gateway.com Using the EZ Pad touchpad The EZ Pad™ consists of a touchpad, two buttons, and a scroll zone. Scroll zone Touchpad Left button Right button When - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 38
mouse. Tip For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other touchpad settings, see "Changing the mouse, touchpad, or pointing device settings" in your online User Guide. Tip You may have received your notebook with the EZ Pad - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 39
www.gateway.com To... Start a program or open a file or folder. Do this... Access a shortcut menu or find more information about an object on the screen. Move - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 40
CHAPTER 3: Setting Up and Getting Started Using the optional multimedia panel Multimedia panel for select models Play/Pause Stop Next Previous Capacitive volume control Mute Button Description Play/ Pause-Plays or pauses the CD or DVD. Stop-Stops playing the CD - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 41
www.gateway.com Using the webcam You can use the webcam with many of the available Internet chat programs to add video and audio to your chat session. In addition, by using the software included with the webcam, you can take pictures or create video clips. Webcam 35 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 42
the help for that service. Adjusting the brightness To adjust screen brightness: • Use the increase brightness and decrease brightness keys on the keyboard. For more information, see "System key combinations" on page 29. -ORClick (Start), All Programs, Accessories, then click Windows Mobility Center - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 43
Mobility Center. The Windows Mobility Center window opens. Slide the Volume control to the desired volume level. Tip For more information about the Windows Mobility Center, see "Using the Windows Mobility Center" in your online User Guide. To adjust the volume from Windows: 1 Click (Volume) on - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 44
device volume levels, click Mixer. The Volume Mixer dialog box opens, where you can click and drag sliders for individual devices. Tip Adjust the Windows Sounds slider to change system sounds volume independently of general volume (such as the volume used for music and game sounds). 5 Click X in the - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 45
.com Turning your wireless radio on or off Your Gateway notebook may have a factory-installed wireless radio. Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 46
Center. When the Windows Mobility Center window opens, click Turn wireless off. Tip For more information about using your notebook on a wireless network, see "Wireless Ethernet Networking" in your online User Guide Disabling the wireless IEEE 802.11 radio You should disable the wireless IEEE 802.11 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 47
www.gateway.com Disabling the Bluetooth radio You should disable the Bluetooth radio while traveling by airplane to prevent it from being accidently turned on while in flight. 43 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 48
CHAPTER 3: Setting Up and Getting Started 44 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 49
CHAPTER4 Using Drives and Accessories • Using the DVD drive • Using the memory card reader • Adding and removing an Express Card • Installing a printer or other peripheral device • Viewing the display on a projector, monitor, or television 45 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 50
CHAPTER 4: Using Drives and Accessories Using the DVD drive You can use your notebook to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway notebook may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 51
www.gateway.com If your drive has this This is your drive logo... type... and your DVD drive's regional code must match. The regional code on your DVD drive is determined by your notebook's delivery address. The regional code for the United States and Canada is 1. The regional code for Mexico is - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 52
CHAPTER 4: Using Drives and Accessories Using a tray-load DVD drive [ Eject button Manual eject hole To insert a CD or DVD: 1 Press the eject button on the DVD drive. After the tray opens slightly, pull the disc tray completely - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 53
www.gateway.com Tip Your notebook must be turned on to remove CDs and DVDs using this method. If you do not want to turn on your notebook, manually eject the disc by inserting an opened paper clip into the manual eject hole. Using an eSATA (external SATA) hard drive To connect your eSATA hard drive - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 54
and Accessories Memory card types The memory card reader supports Memory Stick®, Memory Stick Pro®, MultiMediaCard™, Secure memory card slot with the label facing up and the arrow on the label pointing towards the notebook. Using a memory card To access a file on a memory card: 1 Click (Start), then - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 55
slot accepts one Type 54 Express Card. You do not need to restart your notebook when changing most cards because your notebook supports hot-swapping. Hot-swapping means that you can insert an Express Card while your notebook is running. If your Express Card does not work after hot-swapping, see the - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 56
you install a printer, scanner, or other peripheral device, see the device documentation and installation instructions. USB ports support plug-and-play and hot swapping, which means that your notebook will usually recognize such a device whenever you plug it into the appropriate port. When you - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 57
www.gateway.com Connecting a USB device Your notebook has USB ports for connecting devices such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse. Important USB devices may have special installation instructions. See your USB device's installation guide. Important For - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 58
an external monitor, projector, or television to your monitor (VGA) or optional HDMI port. Your notebook supports simultaneous LCD and external display. Simultaneous display lets you control a presentation from your notebook at the same time as you face your audience. To use a projector, monitor, or - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 59
the other end of the HDMI cable into the optional HDMI port on your notebook. 4 Turn on your notebook. 5 Plug the projector's, monitor's, or television's power cord into an AC power source and turn it on. Windows recognizes the new hardware and the New Display Detected dialog box opens. 6 Select the - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 60
television is connected and you close the LCD panel, your notebook may turn off the LCD panel, but will not Windows Mobility Center. The Windows Mobility Center window opens. Tip For more information about the Windows Mobility Center, see "Using the Windows Mobility Center" in your online User Guide - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 61
if necessary. 5 To use the monitor, projector, or television as a "mirror" (duplicate) of the notebook display (both displays have the same content), click to deselect the check box for Extend my Windows desktop onto this monitor. 6 To use the monitor, projector, or television as an extension of - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 62
click Windows Mobility Center. The Windows Mobility Center window opens. Tip For more information about the Windows Mobility Center, see "Using the Windows Mobility Center" in your online User Guide. 2 finished giving the presentation, click Turn off to return to your standard notebook settings. 58 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 63
CHAPTER5 Managing Power • Monitoring the battery charge • Recharging the battery • Recalibrating the battery • Extending battery life • Changing notebook power settings 59 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 64
CHAPTER 5: Managing Power Monitoring the battery charge Your new Gateway notebook is designed to provide an exceptional balance of performance and portability. Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 65
Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to local hazardous material regulations. The batteries used in this device may present a fire or chemical burn hazard - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 66
is not low, you may need to recalibrate your battery. You should also recalibrate the battery periodically to maintain the accuracy of the battery gauge. Important Select models have the Battery Auto Learning utility programmed into the BIOS. If your notebook does not have this utility in BIOS, use - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 67
the location shown on the Customer Care label. For more information, see "Gateway contact information" on page 2. Extending battery life Maximizing battery performance To get maximum performance from your notebook battery, we recommend that you initially condition (fully charge and discharge) your - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 68
than one complete discharge, and recharging a partially charged lithium-ion battery does not cause harm because there is no memory. Conserving battery power To conserve power while using the battery to power your notebook: • Turn off wireless networking and Bluetooth. • Dim the display as low as is - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 69
of power. • Recharge the battery often, take an extra battery, and fully recharge the batteries before traveling. For more information, see "Recharging the battery" on page 60. Tip For more information about traveling with your notebook, see "Traveling with Your Notebook" on page 71. Using alternate - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 70
CHAPTER 5: Managing Power Changing power modes You can use the following power modes to lengthen the life of your notebook's battery: • Sleep - while your notebook is in Sleep mode, it switches to a low power state where devices, such as the display and drives, turn off. • Hibernate - (also called - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 71
www.gateway.com When in Hibernate mode, your notebook saves all memory information to the hard drive, then turns the power completely off. If your notebook ... by changing power settings on your notebook. You can customize power settings from the Windows Mobility Center by selecting power plans - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 72
power for your program. Your battery may not last as long as you are accustomed to under the other two power plans. To change the power plan: 1 Click (Start), All Programs, Accessories, then click Windows Mobility Center. The Windows Mobility Center window opens. 2 Click (Change power settings - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 73
gateway then click Windows Mobility Center. The Windows Mobility Center window opens. 2 Click (Change power settings). The Select a power plan window opens. changing the power management settings, click Start, then click Help and Support. Type the keyword power management in the Search Help box, then - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 74
the + in front of Sleep, then click the + in front of Allow hybrid sleep. 4 Change the values to On for On battery and Plugged in. Help For more information about hybrid sleep, click Start, then click Help and Support. Type the keyword hybrid in the Search Help box, then press ENTER. 70 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 75
CHAPTER6 Traveling with Your Notebook • Packing your notebook • Traveling by air • Dial-up modem • Radio frequency wireless connections • Security • Power • Additional tips 71 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 76
luggage. • Charge the battery in case airport security asks you to start your notebook. • Have your notebook hand-inspected or sent through the X-ray scanner, but never carry it through the metal detector. • Turn off you notebook for takeoff and landing. • Turn off all wireless devices while in the - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 77
www.gateway.com Radio frequency wireless connections Important If your notebook came equipped with an internal embedded wireless device, see "Legal Information" on page 121 for general wireless regulatory guidelines. • Every country has different restrictions on the use of wireless devices. If your - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 78
to Gateway for service. To create a startup password: 1 Restart your notebook. As soon as you see a startup screen, press F2. The BIOS Setup utility opens. 2 Open the Security menu, highlight Set Supervisor Password, then press ENTER and follow the instructions. You must set the supervisor password - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 79
, you are prompted to enter the user password you set in step 3. • Review the information in "Protecting your notebook" in your online User Guide. Power • Take your AC power adapter to recharge the battery. If you are traveling internationally, take power plug adapters. • Take a portable surge - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 80
and credit card company to learn about emergency travel assistance if your notebook is lost or damaged. • Take your recovery discs in case you need to install an additional driver or software. Tip You can create a Drivers and Applications Recovery disc using the Gateway Recovery Management. 76 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 81
CHAPTER7 Maintaining Your Notebook • Caring for your notebook • Cleaning your notebook • Maintaining the battery • Cleaning CDs or DVDs • Recovering your system 77 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 82
not put any objects on top of it. The case, although strong, is not made to support extra weight. • When transporting your notebook, we recommend that you put it in a carrying case. • Keep your notebook away from magnetic fields. Magnetic fields can erase data on hard drives. • Never turn off your - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 83
electrical shock, unplug the power cord, modem cable, and network cable from the wall outlets and remove the battery. Always turn off your notebook and other peripherals before cleaning any components. Also, remove the battery before cleaning any components. Use a damp, lint-free cloth to clean your - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 84
gauges (notebooks) should be calibrated by applying a deliberate full discharge once every 30 charges. Running the battery down in the equipment does this. If ignored, the fuel gauge becomes increasingly less accurate and in some cases will cut off the device prematurely. Using the right charger is - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 85
that when you have removed the battery from your notebook while using it with an electrical outlet, the automatic battery charger no longer keeps the battery charged. Caution When the battery is in the notebook and the notebook is running on AC power, the battery constantly charges, even though it - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 86
CHAPTER 7: Maintaining Your Notebook Recovering your system You can solve most computer problems by following the information in "Troubleshooting" on page 91 or in the technical support pages at www.gateway.com. Problem solving may also involve reinstalling some or all of the computer's software ( - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 87
www.gateway.com Creating recovery discs If your computer experiences problems that are not recoverable by other methods, you may need to reinstall the Windows operating system and factory-loaded software and drivers. To reinstall using discs, you must create the set of recovery discs beforehand. To - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 88
CHAPTER 7: Maintaining Your Notebook The Create Backup Disc dialog box opens. This permanent marker. Important Write a unique, descriptive label on each disc, such as "Windows Recovery Disc 1 of 2." or "Apps/Drivers Recovery disc." 5 If multiple discs are required, insert a new disc when prompted - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 89
did not come pre-installed on your computer, follow the instructions provided with the device. To recover your pre-installed software and drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. Gateway Recovery Management opens. - OR If you are recovering from your - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 90
Notebook 3 Click Contents. A list of software and device drivers software problems, you can return to one of these restore points to get your system running again. Windows drivers. Help For more information about using Microsoft System Restore, click Start, then click Help and Support. Type windows - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 91
www.gateway.com To return to a restore point: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. The Backup and Restore Center opens. 2 On the left side of the window, click Repair Windows using System Restore, then click Next. The Choose a restore point - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 92
Maintaining Your Notebook Returning your system to its factory condition In case your computer experiences problems that are Windows Vista To reinstall Windows Vista and all pre-installed software and drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. Gateway - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 93
-time system setup. Recovering from the hard drive during startup To reinstall Windows Vista and all pre-installed software and drivers: 1 Turn on your computer, then press ALT+F10 during startup. Gateway Recovery Management opens. 2 Click Restore system from factory default. Caution Continuing the - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 94
Maintaining Your Notebook Recovering from your recovery discs To reinstall Windows Vista and all pre-installed software and drivers: Caution Before . 3 Use your arrow keys to select CDROM/DVD, then press ENTER. Windows installs from the recovery disc you inserted. 4 Insert the second recovery disc - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 95
CHAPTER8 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Telephone support 91 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 96
screws, then replace the battery before you start your notebook. Help For more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in the Search Help box, then press ENTER. First steps If you have problems with your notebook, try these things - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 97
fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction. • If an error occurs in a program, see the program's printed documentation or the online help. Troubleshooting Troubleshooting topics - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 98
CHAPTER 8: Troubleshooting Diskette drive (external) The diskette drive is not recognized • Shut down and restart your notebook. • Disconnect the using the diskette again. For instructions on running Error checking, see "Checking the hard drive for errors" in your online User Guide. You see a "Non- - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 99
Windows Mobility Center. For more information about adjusting the brightness, see "Adjusting the brightness" on page 38. • Change the display settings. For instructions on changing the display settings, see "Changing screen settings" in your online User Guide. • Move your notebook contact Gateway - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 100
to play these CDs on your notebook. • Make sure that the volume control on your notebook is turned up. For more information about using your volume control, see "Adjusting the volume" on page 39. • Make sure that the Windows volume control is turned up. For instructions on how to adjust the volume - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 101
drive's regional code match. • Make sure that a DVD player program has been installed on your notebook. For instructions on playing a DVD, see "Playing music and movies" in your online User Guide. A DVD does not produce sound on a television • Audio is transmitted through an HDMI connection, however - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 102
Troubleshooting Ethernet Ethernet troubleshooting is covered under "Networks (wired)" on page 111. Express Cards You installed an Express Card and now your notebook is having problems Bin by following the instructions in "Deleting files and folders" in your online User Guide. Caution If a file - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 103
. For instructions on fixing hard drive problems, see "Checking the hard drive for errors" in your online User Guide. The hard drive cannot be accessed, or you see a "General failure reading drive C" error message • If a diskette is in the diskette drive, eject it and restart your notebook. • Make - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 104
not have a problem with your modem. For more information, see "Modem (dial-up)" on page 106. • Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help. Help For more information about troubleshooting Internet connections - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 105
open on your notebook People are sending you e-mail messages, but you have not received any mail • Click the receive button in your e-mail program. • Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP for technical support. Keyboard A keyboard - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 106
This section only covers problems relating to Media Center mode. Media Center mode is available only on Windows Vista Home Premium and Windows Vista Ultimate versions. To view Media Center troubleshooting information that is not covered in this section, go to the Gateway support Web Site at www - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 107
notebook to a stereo system to hear sound. • Quality of video cables-Poor quality or the incorrect type of video cables can cause problems and affect the video quality. Gateway User Guide. Help For more information about adjusting display settings, click Start, then click Help and Support. Type - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 108
to a TV • In Media Center mode, your notebook detects whether you are using a VGA or an HDMI display device and automatically changes the display settings for the type of display device you are using. For more information, review the FAQ topic at www.gateway.com. You want to change display settings - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 109
. The Control Panel window opens. 2 Click System and Maintenance. 3 Click Administrative Tools. 4 Double-click Memory Diagnostics Tool, then follow the on-screen instructions. Help For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the keyword - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 110
CHAPTER 8: Troubleshooting You see a "Not enough memory" error message • Close all programs, then restart your notebook. Memory card reader Drive letter for the memory card slot does not appear in the My Computer window • Reboot your notebook. Modem (cable or DSL) The modem does not connect • Make - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 111
to get the correct code to temporarily disable the service. Also make sure that the modem dialing properties are set appropriately. Help For more information about dialing properties, click Start, then click Help and Support. Type the keyword dialing in the Search Help box, then press ENTER. To - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 112
wall or telephone wall jack are secure. You can also call your telephone service and have the telephone line checked for noise or low line levels. • support. • See if the modem works with a different communications program. The problem may be with just one program. • Review the troubleshooting - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 113
• Use a different modem cable. Some telephone cables do not meet required cable standards and may cause problems with the modem connection. • Shut down and restart your notebook. • Run Windows modem diagnostics. To run modem diagnostics: 1 Close all open programs. 2 Click (Start), then click Control - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 114
more information about modem troubleshooting, click Start, then click Help and Support. Type the keyword modem troubleshooting in the Search Help modem volume: 1 Click (Start), then click Control Panel. The Control Panel window opens. 2 Click Hardware and Sound. 3 Click Phone and Modem Options. The - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 115
Start, then click Help and Support. Type the keyword network troubleshooting in the Search Help box, then press ENTER. You cannot see the other computers on your wired Ethernet network • Make sure that your Ethernet cable is plugged into the Ethernet jack on your notebook. Make sure that the other - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 116
your access point. This reestablishes communication between your Internet Service Provider and your modem and between your modem and your to access the Internet through your home network. Caution If your notebook was a member of a domain before you join a workgroup, troubleshooting information. 112 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 117
gateway.com Networks (wireless) You turned wireless networking on, but it takes a while to connect • When wireless access point user guide because the speed of a wireless network is related to Sharing Center window opens. 2 Click View status for the network connection. The Wireless Network - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 118
Troubleshooting You are in a wireless network, you can see the network, but cannot communicate, send files, print, or get to the Web • If your access point uses WEP, go to the Wireless Networking Properties window reestablishes communication between your Internet Service Provider and your modem and - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 119
your online User Guide. • If your notebook was previously connected directly to your cable or DSL modem, and your ISP requires you to use a static IP address, your notebook is not set a forgotten password. You must return your notebook for repair. Call Gateway Customer Care for instructions. 115 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 120
sure that the battery is calibrated correctly. For instructions on recalibrating your battery, see "Recalibrating the battery" on page 62. • Let the battery return to room temperature. Printer Help For more information about printer troubleshooting, click Start, then click Help and Support. Type the - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 121
gateway and your notebook. Make sure window opens. 2 Click Hardware and Sound. 3 Click Printers. 4 Right-click the name of the printer you want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. See the guide that came with your printer for instructions - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 122
troubleshooting sound issues, click Start, then click Help and Support. Type the keyword sound troubleshooting notebook is turned up. For more information about using your volume control, see "Adjusting the volume" on page 39. • Make sure that the Windows volume control is turned up. For instructions - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 123
that the video cable is connected correctly. Telephone support Before calling Gateway Customer Care If you have a technical problem with your notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that your notebook is connected correctly to a grounded AC outlet - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 124
description of your problem, including the exact text of any error messages, and the steps you have taken. • Make sure that your notebook is nearby at the time of your call. The technician may have you follow troubleshooting steps. • The Setup Guide includes the Gateway Customer Care telephone - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 125
APPENDIXA Legal Information • Important safety information • Regulatory compliance statements • Environmental information • Notices 121 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 126
line cord for your dialup modem connection. Your Gateway notebook is designed and tested to meet the latest standards instructions marked on the notebook and in the documentation before you operate your notebook. Retain all safety and operating instructions for future use. • Do not use this notebook - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 127
when the operating instructions are followed. • The notebook was dropped or the cabinet is damaged. • The notebook performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Regulatory compliance statements Wireless guidance Warning - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 128
shields are in place and the notebook is fully assembled. Caution Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact Gateway for service. Additional limitations, cautions, and concerns for - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 129
.gateway.com Caution The transmitting device embedded in this notebook may not be used with any antenna other than the one provided with the notebook. Federal Communications Commission (FCC) Intentional emitter per FCC Part 15 Low power, Radio transmitter type devices (radio frequency (RF) wireless - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 130
Caution Recycle or dispose of the used notebook properly according to federal, state and local laws. Responsible party: Gateway, Inc. 7565 Irvine Center Drive Irvine compatible modular jack which is Part 68-compliant. See installation instructions for details. The Ringer Equivalence Number (REN) is - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 131
is on the system label. Caution Wireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Caution The transmitting device embedded in this notebook may not be used with any antenna - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 132
cm) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your notebook, is well below the RF cases, the inside wiring associated with a single-line individual service may be extended by means of a certified connector assembly. The - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 133
manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive. All Gateway and Human Services (DHHS) Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service location. - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 134
Gateway to see if this program is available in your area. • If you need further assistance in recycling, reusing, or trading in your "end of life" product, you may contact us at the Customer Care number listed in your product's user guide of or recycling used batteries properly. With your help - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 135
. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically. These changes are incorporated in newer - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 136
APPENDIX A: Legal Information 132 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 137
80 locating 11 managing power 64 maximizing performance 63 monitoring charge 60 recalibrating 62 recharging 18, 60 release latch 11 replacing 61 storing 81 troubleshooting 116 bays battery 61 hard drive 12 memory 11 BIOS Setup utility 62 Bluetooth system key 30 turning off 30, 42 turning on 30, 42 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 138
card 50 memory card slot 6 memory cards supported 50 removing Express Card 51 removing memory card 50 slots 49, 51 troubleshooting Express Card 98 troubleshooting memory card 106 CD cleaning 81 controlling playback 34 eject button 47, 48 inserting 47, 48 manual eject hole 47, 48 CD drive See DVD - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 139
video camera connecting 49 directional keys 28 diskette troubleshooting 94 diskette drive troubleshooting 94 display brightness 38 switching 30 troubleshooting 95 display properties adjusting 56 documentation User Guide 2 double-clicking 33 dragging 33 drivers re-installing 82, 85 drives DVD 46 DVD - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 140
29 folders opening 33 function keys 28 G Gateway contact information 2 model number 3 serial number 3 Support 3 Gateway Recovery Center re-installing drivers 85 re-installing programs 85 re-installing software 85 136 H hard drive bay 12 indicator 27 troubleshooting 99 HDMI (TV) out jack 7 HDMI port - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 141
Sleep 29 system 28 system key combinations 29 toggle display 30 Windows 28 wireless Ethernet 29 L labels Microsoft Certificate of Authenticity 3 model number 2 serial number 2 latch battery 11 LCD panel cleaning 80 switching display 30 troubleshooting 95 LCD/CRT system key 30 line protector 72 line - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 142
battery life 63 Hibernate mode 66 Hybrid Sleep mode 29, 66 indicator 6, 24 international adapter 75 management 59, 64 plans 67 Sleep mode 24, 29, 66 source problems 20 SpeedStep settings 67 status indicator 6 surge protector 20 troubleshooting 116 turning off notebook 24 turning on notebook - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 143
57 troubleshooting 119 using 30, 57 Properties button 36 R radio approval authorities 73 radio frequency wireless connections 73 rebooting notebook 25 recalibrating battery 62 recharging battery 60 recovering defaults 88 drivers 82, 85 programs 82, 85 software 82, 85 system 82 with Gateway Recovery - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 144
82, 85 sound adjusting 39 controls 39 muting 34, 39 troubleshooting 118 speakers jack 7 SpeedStep technology 67 Start camera button 36 starting notebook 23 programs 33 startup password 74 status indicator wireless Ethernet 27 status indicators battery charge 6, 60 Caps Lock 27 drive activity 27 hard - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 145
adjusting modem 110 controls 39 muting 34, 39 troubleshooting 118 W waking up notebook 24 webcam 14, 35 Windows key 28 Product Key Code 3 Windows System Restore 82 wired Ethernet troubleshooting 111 wireless Ethernet button 29 status indicator 27 troubleshooting 113 turning off 41 turning on 41 141 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 146
Index using while traveling 73 wireless network troubleshooting 113 working safely 16 142 - Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 147
- Gateway TC73 | MUW8600001 - Gateway Notebook Reference Guide with eRecovery (En - Page 148
MU.W8600.001 MAN SJM40 REF GDE R0
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