HP 3PAR StoreServ 7450 2-node HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 32

Cage Example 1, Cage Suggested Action 1

Page 32 highlights

Cage cage: "Power supply fan is " Cage cage: "Power supply is " (Degraded, Failed, Not_Present) Cage cage: "Power supply AC state is " Cage cage: "Cage is in 'servicing' mode (Hot-Plug LED may be illuminated)" Cage cage: "Firmware is not current" Cage Example 1 Component Description Qty Cage Cages missing A loop 1 Cage SFPs with low receiver power 1 Component -Identifier- --------Description Cage cage:4 Missing A loop Cage cage:4 Interface Card 0, SFP 0: Receiver Power Low: Check FC Cable Cage Suggested Action 1 Check the connection/path to the SFP in the cage and the level of signal the SFP is receiving. An RX Power reading below 100 µW signals the RX Power Low condition; typical readings are between 300 and 400 µW. Helpful CLI commands are showcage -d and showcage -sfp ddm. At least two connections are expected for drive cages and this exception is flagged if that is not the case. cli% showcage -d cage4 Id Name LoopA Pos.A LoopB Pos.B Drives Temp RevA RevB Model Side 4 cage4 --- 0 3:2:1 0 8 28-36 2.37 2.37 DC4 n/a -----------Cage detail info for cage4 --------- Fibre Channel Info PortA0 PortB0 PortA1 PortB1 Link_Speed 0Gbps -- -- 4Gbps SFP Info FCAL SFP -State- --Manufacturer-- MaxSpeed(Gbps) TXDisable TXFault RXLoss DDM 0 0 OK FINISAR CORP. 4.1 No No Yes Yes 1 1 OK FINISAR CORP. 4.1 No No No Yes Interface Board Info FCAL0 FCAL1 Link A RXLEDs Off Off Link A TXLEDs Green Off Link B RXLEDs Off Green Link B TXLEDs Off Green LED(Loop_Split) Off Off LEDS(system,hotplug) Green,Off Green,Off -----------Midplane Info----------- Firmware_status Current Product_Rev 2.37 State Normal Op Loop_Split 0 VendorId,ProductId 3PARdata,DC4 Unique_ID 1062030000098E00 ... Drive Info LoopA----- ----LoopB----- Drive NodeWWN LED Temp(C) ALPA LoopState ALPA LoopState 0:0 2000001d38c0c613 Green 33 0xe1 Loop fail 0xe1 OK 0:1 2000001862953510 Green 35 0xe0 Loop fail 0xe0 OK 32 Troubleshooting

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Cage cage:<cageid> "Power supply <X> fan is <FANSTATE>"
Cage cage:<cageid> "Power supply <X> is <PSSTATE>" (Degraded, Failed, Not_Present)
Cage cage:<cageid> "Power supply <X> AC state is <PSSTATE>"
Cage cage:<cageid> "Cage is in 'servicing' mode (Hot-Plug LED may be illuminated)"
Cage cage:<cageid> "Firmware is not current"
Cage Example 1
Component -------------Description-------------- Qty
Cage
Cages missing A loop
1
Cage
SFPs with low receiver power
1
Component -Identifier- --------Description------------------------
Cage
cage:4
Missing A loop
Cage
cage:4
Interface Card 0, SFP 0: Receiver Power Low: Check FC Cable
Cage Suggested Action 1
Check the connection/path to the SFP in the cage and the level of signal the SFP is receiving. An
RX Power reading below 100 µW signals the RX Power Low condition; typical readings are between
300 and 400 µW. Helpful CLI commands are
showcage -d
and
showcage -sfp ddm
.
At least two connections are expected for drive cages and this exception is flagged if that is not
the case.
cli% showcage -d cage4
Id Name
LoopA
Pos.A LoopB Pos.B Drives Temp
RevA RevB Model Side
4 cage4 ---
0 3:2:1
0
8 28-36 2.37 2.37 DC4
n/a
-----------Cage detail info for cage4 ---------
Fibre Channel Info PortA0 PortB0 PortA1 PortB1
Link_Speed
0Gbps
--
--
4Gbps
----------------------------------SFP Info-----------------------------------
FCAL SFP -State- --Manufacturer-- MaxSpeed(Gbps) TXDisable TXFault RXLoss DDM
0
0 OK
FINISAR CORP.
4.1 No
No
Yes
Yes
1
1 OK
FINISAR CORP.
4.1 No
No
No
Yes
Interface Board Info
FCAL0
FCAL1
Link A RXLEDs
Off
Off
Link A TXLEDs
Green
Off
Link B RXLEDs
Off
Green
Link B TXLEDs
Off
Green
LED(Loop_Split)
Off
Off
LEDS(system,hotplug) Green,Off Green,Off
-----------Midplane Info-----------
Firmware_status
Current
Product_Rev
2.37
State
Normal Op
Loop_Split
0
VendorId,ProductId
3PARdata,DC4
Unique_ID 1062030000098E00
...
-------------Drive Info------------- ----LoopA----- ----LoopB-----
Drive
NodeWWN
LED Temp(C) ALPA LoopState ALPA LoopState
0:0 2000001d38c0c613 Green
33 0xe1 Loop fail 0xe1
OK
0:1 2000001862953510 Green
35 0xe0 Loop fail 0xe0
OK
32
Troubleshooting