HP 3PAR StoreServ 7450 2-node HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 40

LD Example 4, LD Suggested Action 4, License, Format of Possible License Exception Messages

Page 40 highlights

Examine the identified LDs using CLI commands such as showld, showld -d, showldch, and showpd for any failed or missing disks. In the example below, the LD should have cage-level availability, but it currently has chunklet (disk) level availability (the chunklets are on the same disk). cli% showld -d R1.usr.0 Id Name CPG RAID Own SizeMB RSizeMB RowSz StepKB SetSz Refcnt Avail CAvail 32 R1.usr.0 --- 1 0/1/3/2 256 512 1 256 2 0 cage ch cli% showldch R1.usr.0 Ldch Row Set PdPos Pdid Pdch State Usage Media Sp 0 0 0 0:1:0 4 0 normal ld valid N 1 0 0 0:1:0 4 55 normal ld valid N From To LD Example 4 Component -Identifier-- -----Description LD -- Preserved data storage space does not equal total node's Data memory LD Suggested Action 4 Preserved data LDs (pdsld) are created during system initialization (OOTB) and after some hardware upgrades (via admithw). The total size of the pdsld should match the total size of all data-cache in the storage system (see below). This message appears if a node is offline because the comparison of LD size to data cache size does not match. This message can be ignored unless all nodes are online. If all nodes are online and the error condition persists, determine the cause of the failure. Use the admithw command to correct the condition. cli% shownode Control Data Cache Node --Name--- -State- Master InCluster ---LED--- Mem(MB) Mem(MB) Available(%) 0 1001335-0 OK Yes Yes GreenBlnk 2048 4096 100 1 1001335-1 OK No Yes GreenBlnk 2048 4096 100 cli% showld pdsld* Id Name RAID -Detailed_State- Own SizeMB UsedMB Use Lgct LgId WThru MapV 19 pdsld0.0 1 normal 0/1 256 0 P,F 0 --- Y N 20 pdsld0.1 1 normal 0/1 7680 0 P 0 --- Y N 21 pdsld0.2 1 normal 0/1 256 0 P 0 --- Y N 3 8192 0 License Displays license violations. Returns information if a license is temporary or if it has expired. Format of Possible License Exception Messages License "License has expired" License Example Component -Identifier- --------Description License -- System Tuner License has expired 40 Troubleshooting

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Examine the identified LDs using CLI commands such as
showld
,
showld
d
,
showldch
, and
showpd
for any failed or missing disks. In the example below, the LD should have cage-level
availability, but it currently has chunklet (disk) level availability (the chunklets are on the same disk).
cli% showld -d R1.usr.0
Id Name
CPG RAID Own
SizeMB RSizeMB RowSz StepKB SetSz Refcnt Avail CAvail
32 R1.usr.0 ---
1 0/1/3/2
256
512
1
256
2
0 cage
ch
cli% showldch R1.usr.0
Ldch Row Set PdPos Pdid Pdch
State Usage Media Sp
From
To
0
0
0 0:1:0
4
0 normal
ld valid
N
--- ---
1
0
0 0:1:0
4
55 normal
ld valid
N
--- ---
LD Example 4
Component -Identifier-- -----Description-------------
LD
--
Preserved data storage space does not equal total node's Data
memory
LD Suggested Action 4
Preserved data LDs (pdsld) are created during system initialization (OOTB) and after some hardware
upgrades (via
admithw
). The total size of the pdsld should match the total size of all data-cache
in the storage system (see below). This message appears if a node is offline because the comparison
of LD size to data cache size does not match. This message can be ignored unless all nodes are
online. If all nodes are online and the error condition persists, determine the cause of the failure.
Use the
admithw
command to correct the condition.
cli% shownode
Control
Data
Cache
Node --Name--- -State- Master InCluster ---LED--- Mem(MB) Mem(MB) Available(%)
0 1001335-0 OK
Yes
Yes
GreenBlnk
2048
4096
100
1 1001335-1 OK
No
Yes
GreenBlnk
2048
4096
100
cli% showld pdsld*
Id Name
RAID -Detailed_State- Own SizeMB UsedMB Use Lgct LgId WThru MapV
19 pdsld0.0
1 normal
0/1
256
0 P,F
0
---
Y
N
20 pdsld0.1
1 normal
0/1
7680
0 P
0
---
Y
N
21 pdsld0.2
1 normal
0/1
256
0 P
0
---
Y
N
----------------------------------------------------------------------------
3
8192
0
License
Displays license violations. Returns information if a license is temporary or if it has expired.
Format of Possible License Exception Messages
License <feature_name> "License has expired"
License Example
Component -Identifier- --------Description-------------
License
--
System Tuner License has expired
40
Troubleshooting