Home » HP Manuals » Storage Devices » HP 3PAR StoreServ 7450 2-node » Manual Viewer

HP 3PAR StoreServ 7450 2-node HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 47

PD Example 3, PD Suggested Action 3, FC 15K RPM disks > 200

View all HP 3PAR StoreServ 7450 2-node manuals

Add to My Manuals
Save this manual to your list of manuals

Page 47 highlights

48 3:0:0 FC degraded 2:0:4 49 3:0:1 FC degraded 2:0:4 50 3:0:2 FC degraded 2:0:4 51 3:0:3 FC degraded 2:0:4 3:0:4\missing 2/3:0:4\missing 2/3:0:4\missing 2/3:0:4\missing 2/- cli% showcage -d cage3 Id Name LoopA Pos.A LoopB Pos.B Drives Temp RevA RevB Model Side 3 cage3 2:0:4 0 --- 0 32 29-41 2.37 2.37 DC2 n/a -----------Cage detail info for cage3 --------- Fibre Channel Info PortA0 PortB0 PortA1 PortB1 Link_Speed 2Gbps -- -- 0Gbps SFP Info FCAL SFP -State- --Manufacturer-- MaxSpeed(Gbps) TXDisable TXFault RXLoss DDM 0 0 OK SIGMA-LINKS 2.1 No No No Yes 1 1 OK SIGMA-LINKS 2.1 No No Yes Yes Interface Board Info FCAL0 FCAL1 Link A RXLEDs Green Off Link A TXLEDs Green Off Link B RXLEDs Off Off Link B TXLEDs Off Green LED(Loop_Split) Off Off LEDS(system,hotplug) Green,Off Green,Off ... Drive Info LoopA----- ----LoopB----- Drive NodeWWN LED Temp(C) ALPA LoopState ALPA LoopState 0:0 20000014c3b3eab9 Green 35 0xe1 OK 0xe1 Loop fail 0:1 20000014c3b3e708 Green 38 0xe0 OK 0xe0 Loop fail 0:2 20000014c3b3ed17 Green 35 0xdc OK 0xdc Loop fail 0:3 20000014c3b3dabd Green 30 0xda OK 0xda Loop fail PD Example 3 Component Description Qty PD Disks experiencing a high level of I/O per second 93 Component --Identifier-- ---------Description---------- PD disk:100 Disk is experiencing a high level of I/O per second: 789.0 PD Suggested Action 3 This check samples the I/O per second (IOPS) information in statpd to see if any disks are being overworked, and then it samples again after five seconds. This does not necessarily indicate a problem, but it could negatively affect system performance. The IOPS thresholds currently set for this condition are: • NL disks > 75 • FC 10K RPM disks > 150 • FC 15K RPM disks > 200 • SSD > 1500 Operations such as servicemag and tunevv can cause this condition. If the IOPS rate is very high and/or a large number of disks are experiencing very heavy I/O, examine the system further Troubleshooting Storage System Components 47

Section	Page
HP 3PAR StoreServ 7450 Storage Troubleshooting Guide	1
Contents	3
1 Identifying Storage System Components	6
Understanding Component Numbering	6
Drive Enclosures	6
Controller Nodes	7
PCIe Slots and Ports	8
I/O Modules	9
Power Cooling Modules	9
Power Distribution Units	10
Service Processor	10
2 Understanding LED Indicator Status	12
Enclosure LEDs	12
Bezels LEDs	12
Disk Drive LEDs	13
Storage System Component LEDs	13
Power Cooling Module LEDs	13
Drive PCM LEDs	15
I/O Modules LEDs	16
External Port Activity LEDs	17
Controller Node and Internal Component LEDs	18
Ethernet LEDs	19
FC Port LEDs	19
SAS Port LEDs	20
Interconnect Port LEDs	20
Fibre Channel Adapter Port LEDs	21
Converged Network Adapter Port LEDs	22
Service Processor LEDs	22
3 Powering Off/On the Storage System	25
Powering Off	25
Powering On	25
4 Alerts	27
Getting Recommended Actions	27
5 Troubleshooting	29
The checkhealth Command	29
Using the checkhealth Command	29
Troubleshooting Storage System Components	30
Alert	31
Format of Possible Alert Exception Messages	31
Alert Example	31
Alert Suggested Action	31
Cage	31
Format of Possible Cage Exception Messages	31
Cage Example 1	32
Cage Suggested Action 1	32
Cage Example 2	33
Cage Suggested Action 2	33
Cage Example 3	34
Cage Suggested Action 3	34
Cage Example 4	35
Cage Suggested Action 4	35
Cage Example 5	35
Cage Suggested Action 5	35
Data Encryption at Rest (DAR)	36
Format of Possible DAR Exception Messages	37
DAR Suggested Action	37
Dar Example 2	37
Dar Suggested Action 2	37
Date	37
Format of Possible Date Exception Messages	37
Date Example	37
Date Suggested Action	37
LD	38
Format of Possible LD Exception Messages	38
LD Example 1	38
LD Suggested Action 1	38
LD Example 2	39
LD Suggested Action 2	39
LD Example 3	39
LD Suggested Action 3	39
LD Example 4	40
LD Suggested Action 4	40
License	40
Format of Possible License Exception Messages	40
License Example	40
License Suggested Action	41
Network	41
Format of Possible Network Exception Messages	41
Network Example 1	41
Network Suggested Action 1	41
Network Example 2	41
Network Suggested Action 2	41
Node	42
Format of Possible Node Exception Messages	42
Suggested Node Action, General	42
Node Example 1	42
Node Suggested Action 1	43
Node Example 2	43
Node Suggested Action 2	43
Node Example 3	44
Node Suggested Action 3	44
PD	44
Format of Possible PD Exception Messages	45
PD Example 1	45
PD Suggested Action 1	45
PD Example 2	46
PD Suggested Action 2	46
PD Example 3	47
PD Suggested Action 3	47
PD Example 4	48
PD Suggested Action 4	48
PD Example 5	48
PD Suggested Action 5	48
PD Example 6	49
PD Suggested Action 6	49
Port	49
Format of Possible Port Exception Messages	49
Port Suggested Actions, General	49
Port Example 1	49
Port Suggested Action 1	49
Port Example 2	51
Port Suggested Action 2	51
Port Example 3	51
Port Suggested Action 3	51
Port Example 4	51
Port Suggested Action 4	51
Port Example 5	52
Port Suggested Action 5	52
RC	52
Format of Possible RC Exception Messages	52
RC Example	52
RC Suggested Action	53
SNMP	53
Format of Possible SNMP Exception Messages	53
SNMP Example	53
SNMP Suggested Action	53
Task	53
Format of Possible Task Exception Messages	53
Task Example	53
Task Suggested Action	53
VLUN	54
Format of Possible VLUN Exception Messages	54
VLUN Example	54
VLUN Suggested Action	54
VV	55
Format of Possible VV Exception Messages	55
VV Suggested Action	55
Troubleshooting Storage System Setup	55
Storage System Setup Wizard Errors	55
Collecting SmartStart Log Files	61
Collecting Service Processor Log Files	61
Contacting HP Support about System Setup	61
6 Support and Other Resources	63
Contacting HP	63
HP 3PAR documentation	63
Typographic conventions	66
HP 3PAR branding information	66

Match case Limit results 1 per page

48 3:0:0

degraded 2:0:4

3:0:4\missing 2/-

49 3:0:1

degraded 2:0:4

3:0:4\missing 2/-

50 3:0:2

degraded 2:0:4

3:0:4\missing 2/-

51 3:0:3

degraded 2:0:4

3:0:4\missing 2/-

cli% showcage -d cage3

Id Name

LoopA Pos.A LoopB Pos.B Drives Temp

RevA RevB Model Side

3 cage3 2:0:4

0 ---

32 29-41 2.37 2.37 DC2

n/a

-----------Cage detail info for cage3 ---------

Fibre Channel Info PortA0 PortB0 PortA1 PortB1

Link_Speed

2Gbps

0Gbps

----------------------------------SFP Info-----------------------------------

FCAL SFP -State- --Manufacturer-- MaxSpeed(Gbps) TXDisable TXFault RXLoss DDM

0 OK

SIGMA-LINKS

2.1 No

Yes

1 OK

SIGMA-LINKS

2.1 No

Yes

Interface Board Info

FCAL0

FCAL1

Link A RXLEDs

Green

Off

Link A TXLEDs

Green

Off

Link B RXLEDs

Off

Link B TXLEDs

Off

Green

LED(Loop_Split)

Off

LEDS(system,hotplug) Green,Off Green,Off

...

-------------Drive Info------------- ----LoopA----- ----LoopB-----

Drive

NodeWWN

LED Temp(C) ALPA LoopState ALPA LoopState

0:0 20000014c3b3eab9 Green

35 0xe1

OK 0xe1 Loop fail

0:1 20000014c3b3e708 Green

38 0xe0

OK 0xe0 Loop fail

0:2 20000014c3b3ed17 Green

35 0xdc

OK 0xdc Loop fail

0:3 20000014c3b3dabd Green

30 0xda

OK 0xda Loop fail

PD Example 3

Component -------------------Description------------------- Qty

Disks experiencing a high level of I/O per second

Component --Identifier-- ---------Description----------

disk:100

Disk is experiencing a high level of I/O per second: 789.0

PD Suggested Action 3

This check samples the I/O per second (IOPS) information in

statpd

to see if any disks are being

overworked, and then it samples again after five seconds. This does not necessarily indicate a

problem, but it could negatively affect system performance. The IOPS thresholds currently set for

this condition are:

•

NL disks > 75

•

FC 10K RPM disks > 150

•

FC 15K RPM disks > 200

•

SSD > 1500

Operations such as

servicemag

and

tunevv

can cause this condition. If the IOPS rate is very

high and/or a large number of disks are experiencing very heavy I/O, examine the system further

Troubleshooting Storage System Components