HP 6100 HP 4x00/6x00/8x00 Enterprise Virtual Array Updating Product Software G - Page 41

The Hardware Folder Properties window opens. The Operational State box indicates if

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1. Open HP Command View EVA and click the icon of the storage system you want to upgrade. Check for hardware errors. a. Check the Hardware folder in the navigation pane. If there are any hardware caution or warning conditions, HP Command View EVA displays the appropriate icon over the folder. b. Click the Hardware folder to expand the navigation tree. The Hardware Folder Properties window opens. The Operational State box indicates if there is a hardware problem. Figure 9 Hardware Folder Properties window c. Select the applicable array and click Refresh to update the cache. d. If a problem is indicated, continue to expand the navigation tree under the Hardware folder until you see a hardware component icon with an attention or warning icon on it. e. Click the component icon to display the properties window (Figure 10 (page 41)). The Operational state box indicates if there is a hardware error. Figure 10 Checking operational states 2. Verify that there are no hardware components in the Unmappable Hardware folder: a. Expand the navigation tree under the Hardware folder in the navigation pane. b. Click the Unmappable Hardware folder. Hardware components can be placed in the Unmappable Hardware folder for several reasons. For example, hardware components can be placed in the Unmappable Hardware folder when the I/O modules on a disk enclosure are not working, the controllers restart, or there is a hardware failure. If there are any hardware components listed under this folder, determine why they are listed there and fix the problems. Step 1. Checking the health of the Enterprise Virtual Array 41

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1.
Open HP Command View EVA and click the icon of the storage system you want to upgrade.
Check for hardware errors.
a.
Check the Hardware folder in the navigation pane. If there are any hardware caution or
warning conditions, HP Command View EVA displays the appropriate icon over the
folder.
b.
Click the Hardware folder to expand the navigation tree.
The Hardware Folder Properties window opens. The Operational State box indicates if
there is a hardware problem.
Figure 9 Hardware Folder Properties window
c.
Select the applicable array and click
Refresh
to update the cache.
d.
If a problem is indicated, continue to expand the navigation tree under the Hardware
folder until you see a hardware component icon with an attention or warning icon on it.
e.
Click the component icon to display the properties window (
Figure 10 (page 41)
). The
Operational state box indicates if there is a hardware error.
Figure 10 Checking operational states
2.
Verify that there are no hardware components in the Unmappable Hardware folder:
a.
Expand the navigation tree under the Hardware folder in the navigation pane.
b.
Click the Unmappable Hardware folder.
Hardware components can be placed in the Unmappable Hardware folder for several
reasons. For example, hardware components can be placed in the Unmappable Hardware
folder when the I/O modules on a disk enclosure are not working, the controllers restart,
or there is a hardware failure. If there are any hardware components listed under this
folder, determine why they are listed there and fix the problems.
Step 1. Checking the health of the Enterprise Virtual Array
41