HP 6100 HP 4x00/6x00/8x00 Enterprise Virtual Array Updating Product Software G - Page 58

Solving security credentials configuration problems, Access control

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Table 8 Possible causes and corrective actions when no storage system found (continued) Possible Cause Corrective Action storage system that lost communication will 3. Verify that switch zoning is correct. not be visible. 4. Click Discover. A storage system may not be visible to HP Enter the WWID. Command View EVA because the controllers are waiting for World Wide ID (WWID) to be entered. This condition will occur if the storage system has been uninitialized and the cabinet is power cycled. This may also occur if backend problems are preventing access to the quorum drives. Once communication is restored, the WWID along with the checksum can be re-entered. Solving security credentials configuration problems The following Windows-based security groups are required on the management server: NOTE: Group names are case sensitive. • HP Storage Admins. To access all the features of HP Command View EVA, this security group is required on the management server and must have at least one member (user account). Members have view and manage capabilities. • HP Storage Users. Members have view capability only. This group is required only when a group with extremely limited use of HP Command View EVA is required. Access control 1. The user's security group is checked to control access to various functions and web pages with HP Command View EVA. 2. If the user belongs to the HP Storage Admins group, access is granted. 3. If the user belongs to the HP Storage Users group and the web page allows access to users with the View HP Storage privilege, access is granted. 4. If the user belongs to the HP Storage Users group and the web pages does not allow access to users with the View HP Storage privilege, access is denied. Solving problems selecting a storage system When selecting a storage system, ensure the status icon displayed for the storage system is a green cluster symbol indicating good health. See Figure 25 (page 58). Figure 25 Status icon for a good storage system 58 Troubleshooting

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Table 8 Possible causes and corrective actions when no storage system found
(continued)
Corrective Action
Possible Cause
storage system that lost communication will
not be visible.
3.
Verify that switch zoning is correct.
4.
Click
Discover
.
Enter the WWID.
A storage system may not be visible to HP
Command View EVA because the controllers
are waiting for World Wide ID (WWID) to
be entered. This condition will occur if the
storage system has been uninitialized and the
cabinet is power cycled.
This may also occur if backend problems are
preventing access to the quorum drives. Once
communication is restored, the WWID along
with the checksum can be re-entered.
Solving security credentials configuration problems
The following Windows-based security groups are required on the management server:
NOTE:
Group names are case sensitive.
•
HP Storage Admins
. To access all the features of HP Command View EVA, this security group
is required on the management server and must have at least one member (user account).
Members have view and manage capabilities.
•
HP Storage Users
. Members have view capability only. This group is required only when a
group with extremely limited use of HP Command View EVA is required.
Access control
1.
The user's security group is checked to control access to various functions and web pages
with HP Command View EVA.
2.
If the user belongs to the HP Storage Admins group, access is granted.
3.
If the user belongs to the HP Storage Users group and the web page allows access to users
with the View HP Storage privilege, access is granted.
4.
If the user belongs to the HP Storage Users group and the web pages does not allow access
to users with the View HP Storage privilege, access is denied.
Solving problems selecting a storage system
When selecting a storage system, ensure the status icon displayed for the storage system is a green
cluster symbol indicating good health. See
Figure 25 (page 58)
.
Figure 25 Status icon for a good storage system
58
Troubleshooting