HP 6400/8400 HP StorageWorks Enterprise Virtual Array Updating Product Softwar - Page 12

software update, manager, submit, request updates, download updates, All Support Agreements

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3. Link your support agreement(s) to your ITRC user ID: NOTE: If you have previously linked your support agreements, skip this step and continue with Step 4. To learn more about why you need to link your Service Agreement ID or System Handles(s) to your user ID on the IT Resource Center and the information you will need to link a support agreement, go to: http://www.itrc.hp.com/service/help/aboutSupportAgreementLinking.do. • Go to http://www.itrc.hp.com/service/entitlements/linkSupportAgreement.do. • Log on with your ITRC user ID and password, if prompted. • Enter the System handle or SAID (Service Agreement Identifier) specified on your support agreement and click link. Perform this step once per support agreement. 4. To manage the software updates for your linked support agreements, select software update manager (SUM). 5. Select either user ID or Support Agreement and enter the appropriate information. Click submit. 6. If you entered a support agreement in Step 5, you are prompted to select a user ID. Select the user ID and click submit. 7. To receive physical media, click request updates. To request a download of the .ISO image to create a CD, click download updates. 8. Select the appropriate support agreements or select All Support Agreements. 9. Under How would you like to view the updates?, select By release and click Next. 10. Select HP CV EVA V9.2 RSM V5.1 Media Kit (or applicable supported version) by checking the appropriate box and click Next. 11. Review the delivery address information for physical CD delivery or select the location for the image file to be stored, and click Submit. If you have questions or need assistance, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html and select your country/region. 12 Getting started

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3.
Link your support agreement(s) to your ITRC user ID:
NOTE:
If you have previously linked your support agreements, skip this step and continue with
Step 4
.
To learn more about why you need to link your Service Agreement ID or System Handles(s) to
your user ID on the IT Resource Center and the information you will need to link a support
agreement, go to:
h
t
tp://w
w
w
.itr
c
.hp
.co
m/s
e
r
v
i
ce/h
e
lp/a
bo
u
t
Su
p
po
rtA
gr
ee
me
n
tL
inkin
g
.d
o
.
•
Go to
h
t
tp://w
w
w
.itr
c
.hp
.co
m/s
e
r
v
i
ce/e
n
title
me
n
ts/linkSu
ppo
r
tA
gr
ee
me
n
t
.do
.
•
Log on with your ITRC user ID and password, if prompted.
•
Enter the System handle or SAID (Service Agreement Identifier) specified on your support
agreement and click
link
. Perform this step once per support agreement.
4.
To manage the software updates for your linked support agreements, select
software update
manager
(SUM).
5.
Select either user ID or Support Agreement and enter the appropriate information. Click
submit
.
6.
If you entered a support agreement in
Step 5
, you are prompted to select a user ID. Select the
user ID and click
submit
.
7.
To receive physical media, click
request updates
. To request a download of the
.ISO
image to
create a CD, click
download updates
.
8.
Select the appropriate support agreements or select
All Support Agreements
.
9.
Under How would you like to view the updates?, select
By release
and click
Next
.
10.
Select
HP CV EVA V9.2 RSM V5.1 Media Kit
(or applicable supported version) by checking the
appropriate box and click
Next
.
11.
Review the delivery address information for physical CD delivery or select the location for the
image file to be stored, and click
Submit
.
If you have questions or need assistance, go to
h
t
tp://w
e
lco
me
.hp
.co
m/co
un
tr
y/u
s/e
n/
w
wco
n
t
ac
t_u
s
.h
tml
and select your country/region.
Getting started
12