HP 6400/8400 HP StorageWorks Enterprise Virtual Array Updating Product Softwar - Page 49

Upgrading the Enterprise Virtual Array, Solving upgrade problems, Step 1. Checking the health

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3 Upgrading the Enterprise Virtual Array The following steps guide you through the process of upgrading the system software. Ensure that you follow them carefully and in the specified order. Table 7 on page 71 provides a checklist so you can track your progress as you perform the upgrade. Make sure you have all the items indicated before beginning the upgrade. Solving upgrade problems If you experience any problems when performing the XCS upgrade procedure, see "Troubleshooting" on page 73 for assistance. If you are still unable to resolve the problem, contact your HP-authorized service representative for assistance. IMPORTANT: For upgrade paths, see Table 3.1, Upgrade support for controller software versions, in the HP StorageWorks Enterprise Virtual Array Compatibility Reference. Step 1. Checking the health of the Enterprise Virtual Array Estimated time to complete: 20-30 minutes Before upgrading your Enterprise Virtual Array, perform a final check of the overall status of all components. The pre-upgrade checks should ensure that the storage system is ready for upgrading, but the storage system status should be checked again. NOTE: If you are running HP Command View EVA 9.3 or later, HP Command View EVA will complete this check automatically when you upgrade the controller software. HP StorageWorks Enterprise Virtual Array Updating Product Software Guide (XCS 09534000) 49

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3 Upgrading the Enterprise Virtual Array
The following steps guide you through the process of upgrading the system software. Ensure that you
follow them carefully and in the specified order.
Table 7
on page 71 provides a checklist so you can
track your progress as you perform the upgrade. Make sure you have all the items indicated before
beginning the upgrade.
Solving upgrade problems
If you experience any problems when performing the XCS upgrade procedure, see
“
Troubleshooting
”
on page 73 for assistance. If you are still unable to resolve the problem, contact
your HP-authorized service representative for assistance.
IMPORTANT:
For upgrade paths, see Table 3.1, Upgrade support for controller software versions, in the
HP
StorageWorks Enterprise Virtual Array Compatibility Reference
.
Step 1. Checking the health of the Enterprise Virtual Array
Estimated time to complete:
20
–
30 minutes
Before upgrading your Enterprise Virtual Array, perform a final check of the overall status of all
components. The pre-upgrade checks should ensure that the storage system is ready for upgrading,
but the storage system status should be checked again.
NOTE:
If you are running HP Command View EVA 9.3 or later, HP Command View EVA will complete this
check automatically when you upgrade the controller software.
HP StorageWorks Enterprise Virtual Array Updating Product Software Guide (XCS 09534000)
49