HP 6400/8400 HP StorageWorks Enterprise Virtual Array Updating Product Softwar - Page 78

Solving problems selecting a storage system,

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Unable to process command at this time. Check for any possible connection issues between HP Retry the command or check all connec- Command View EVA software and the EVA, and re- tions start the disk drive firmware upgrade. Failed - Successful Status Restart the disk drive firmware upgrade. Object not found in View Check for any possible connection issues between HP Command View EVA software and the EVA, and restart the disk drive firmware upgrade. Drive code load - The StorageCell is in device discovery, and the requested op- Restart the disk drive firmware upgrade. eration cannot be served Invalid Target Handle Check the drive properties in the HP Command View EVA GUI for problems. Resolve the problem and restart the disk drive firmware upgrade. Not a supported version Restart the HP Command View EVA service and retry the disk drive firmware upgrade. The disk cannot be code loaded because Remove disks that contain RAID0 data from the group disk is part of a RAID0 group. and restart the disk drive firmware upgrade. Solving problems selecting a storage system When selecting a storage system, ensure the status icon displayed for the storage system is a green cluster symbol indicating good health. See Figure 30. Figure 30 Status icon for a good storage system . If the status icon for the storage system is not green, it indicates a problem that must be corrected before proceeding. Expand the navigation tree to locate the problem. Figure 31 illustrates a storage system with a disk enclosure problem. 78 Troubleshooting

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Check for any possible connection issues between HP
Command View EVA software and the EVA, and re-
start the disk drive firmware upgrade.
Unable to process command at this time.
Retry the command or check all connec-
tions
Restart the disk drive firmware upgrade.
Failed - Successful Status
Check for any possible connection issues between HP
Command View EVA software and the EVA, and re-
start the disk drive firmware upgrade.
Object not found in View
Restart the disk drive firmware upgrade.
Drive code load - The StorageCell is in
device discovery, and the requested op-
eration cannot be served
Check the drive properties in the HP Command View
EVA GUI for problems. Resolve the problem and restart
the disk drive firmware upgrade.
Invalid Target Handle
Restart the HP Command View EVA service and retry
the disk drive firmware upgrade.
Not a supported version
Remove disks that contain RAID0 data from the group
and restart the disk drive firmware upgrade.
The disk cannot be code loaded because
disk is part of a RAID0 group.
Solving problems selecting a storage system
When selecting a storage system, ensure the status icon displayed for the storage system is a green
cluster symbol indicating good health. See
Figure 30
.
Figure 30 Status icon for a good storage system
.
If the status icon for the storage system is not green, it indicates a problem that must be corrected
before proceeding. Expand the navigation tree to locate the problem.
Figure 31
illustrates a storage
system with a disk enclosure problem.
Troubleshooting
78