HP 6400/8400 HP StorageWorks Enterprise Virtual Array Updating Product Softwar - Page 77

Access control, Troubleshooting disk drive firmware upgrade

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NOTE: Group names are case sensitive. • HP Storage Admins. To access all the features of HP Command View EVA, this security group is required on the management server and must have at least one member (user account). Members have view and manage capabilities. • HP Storage Users. Members have view capability only. This group is required only when a group with extremely limited use of HP Command View EVA is required. Access control 1. The user's security group is checked to control access to various functions and web pages with HP Command View EVA. 2. If the user belongs to the HP Storage Admins group, access is granted. 3. If the user belongs to the HP Storage Users group and the web page allows access to users with the View HP Storage privilege, access is granted. 4. If the user belongs to the HP Storage Users group and the web pages does not allow access to users with the View HP Storage privilege, access is denied. Troubleshooting disk drive firmware upgrade Table 10 on page 77 lists the errors you may encounter when upgrading the disk drive firmware and provides workarounds. Table 10 Disk drive firmware upgrade errors and workarounds Error Workarounds Drive code load - Failed to write firm- Check the drive properties in the HP Command View EVA GUI for problems. Resolve the problem and restart ware to drive buffer the disk drive firmware upgrade. Drive code load - The disk cannot be code loaded because it is part of a group Restart the disk drive firmware upgrade. Drive code load - The disk group contain- Reduce the I/O as per the I/O recommendation given ing the physical store has background for the online disk drive firmware upgrades and restart reconstructing or reverting in progress the disk drive firmware upgrade. Drive code load - Unable to determine the condition of the volume Check the drive properties in the HP Command View EVA GUI for problems. Resolve the problem and restart the disk drive firmware upgrade. Media Not Available This error may appear if the code load occurs while the array is experiencing a heavy I/O load. Restart the disk drive firmware upgrade. Drive code load - Unable to determine the condition of the physical store Check the drive properties in the HP Command View EVA GUI to see if the drive has any problems. Resolve the drive problems and restart the disk drive firmware upgrade. HP StorageWorks Enterprise Virtual Array Updating Product Software Guide (XCS 09534000) 77

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NOTE:
Group names are case sensitive.
•
HP Storage Admins
. To access all the features of HP Command View EVA, this security group is
required on the management server and must have at least one member (user account). Members
have view and manage capabilities.
•
HP Storage Users
. Members have view capability only. This group is required only when a group
with extremely limited use of HP Command View EVA is required.
Access control
1.
The user's security group is checked to control access to various functions and web pages with
HP Command View EVA.
2.
If the user belongs to the HP Storage Admins group, access is granted.
3.
If the user belongs to the HP Storage Users group and the web page allows access to users with
the View HP Storage privilege, access is granted.
4.
If the user belongs to the HP Storage Users group and the web pages does not allow access to
users with the View HP Storage privilege, access is denied.
Troubleshooting disk drive firmware upgrade
Table 10
on page 77 lists the errors you may encounter when upgrading the disk drive firmware and
provides workarounds.
Table 10 Disk drive firmware upgrade errors and workarounds
Workarounds
Error
Check the drive properties in the HP Command View
EVA GUI for problems. Resolve the problem and restart
the disk drive firmware upgrade.
Drive code load - Failed to write firm-
ware to drive buffer
Restart the disk drive firmware upgrade.
Drive code load - The disk cannot be
code loaded because it is part of a
group
Reduce the I/O as per the I/O recommendation given
for the online disk drive firmware upgrades and restart
the disk drive firmware upgrade.
Drive code load - The disk group contain-
ing the physical store has background
reconstructing or reverting in progress
Check the drive properties in the HP Command View
EVA GUI for problems. Resolve the problem and restart
the disk drive firmware upgrade.
Drive code load - Unable to determine
the condition of the volume
This error may appear if the code load occurs while
the array is experiencing a heavy I/O load. Restart
the disk drive firmware upgrade.
Media Not Available
Check the drive properties in the HP Command View
EVA GUI to see if the drive has any problems. Resolve
the drive problems and restart the disk drive firmware
upgrade.
Drive code load - Unable to determine
the condition of the physical store
HP StorageWorks Enterprise Virtual Array Updating Product Software Guide (XCS 09534000)
77