HP 8/80 Fabric OS Message Reference v6.4.0 (53-1001767-01, June 2010) - Page 74

For additional Brocade documentation, visit the Brocade website: http://www.brocade.com Release notes are available on the MyBrocade website and are also bundled with the Fabric OS firmware. Other industry resources For additional resource information, visit the Technical Committee T11 website. This website provides interface standards for high-performance and mass storage applications for Fibre Channel, storage management, and other applications: http://www.t11.org For information about the Fibre Channel industry, visit the Fibre Channel Industry Association website: http://www.fibrechannel.org Getting technical help Contact your switch support supplier for hardware, firmware, and software support, including product repairs and part ordering. To expedite your call, have the following information available: 1. General Information • Switch model • Switch operating system version • Software name and software version, if applicable • Error numbers and messages received • supportSave command output • Detailed description of the problem, including the switch or fabric behavior immediately following the problem, and specific questions • Description of any troubleshooting steps already performed and the results • Serial console and Telnet session logs • syslog message logs 2. Switch Serial Number The switch serial number and corresponding bar code are provided on the serial number label, as illustrated below. The serial number label is located as follows: • Brocade 300, 4100, 4900, 5100, 5300, 7500, 7800, 8000, and Brocade Encryption Switch-On the switch ID pull-out tab located inside the chassis on the port side on the left lxxiv Fabric OS Message Reference 53-1001767-01