HP Color LaserJet 4730 HP Embedded Web Server - User Guide - Page 87

Product Support, My Service Provider and My Service Contract, Other Links

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Other Links Product Support The Product Support link connects you to a Web page that brings together a comprehensive menu of support resources that business people need. From this Web page, you can accomplish these tasks and more: ■ Find a list of HP products at one site: computers, workstations, servers, storage devices, printer, scanners, digital imaging, and mobile devices. ■ Obtain technical support. Solve a problem; find information to set up, install, and configure your product; discover and use a product; maintain your product; upgrade and migrate your product software and driver; and recycle products or dispose of them correctly. ■ Gain access to self-solve resources such as FAQs, user documentation, features and specifications, and product-compatibility information. ■ Collaborate with HP and with your peers through discussion groups, e-mail support, and phone support. ■ Use task-based navigation to identify the task area that you want to work on and quickly discover related topics and tools. In addition, you can find these features: hot topics, a subscription center, product rebate offers and other announcements, and training and education opportunities. My Service Provider and My Service Contract The My Service Provider and the My Service Contract links appear only if they have been created (and perhaps renamed) by the service provider in the Other Links screen on the Settings tab. The link can then be clicked by any user to get information about the service provider and the service contract. The information, which can be up to 50 characters long, is stored in the permanent storage of the product. When these links have been created, the appearance of the Other Links box changes to include the new links, as shown in the following illustration. Figure 6-2 Other Links ENWW Product Support 77

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Product Support
The
Product Support
link connects you to a Web page that brings together a comprehensive menu
of support resources that business people need. From this Web page, you can accomplish these
tasks and more:
■
Find a list of HP products at one site: computers, workstations, servers, storage devices, printer,
scanners, digital imaging, and mobile devices.
■
Obtain technical support. Solve a problem; find information to set up, install, and configure your
product; discover and use a product; maintain your product; upgrade and migrate your product
software and driver; and recycle products or dispose of them correctly.
■
Gain access to self-solve resources such as FAQs, user documentation, features and
specifications, and product-compatibility information.
■
Collaborate with HP and with your peers through discussion groups, e-mail support, and phone
support.
■
Use task-based navigation to identify the task area that you want to work on and quickly discover
related topics and tools.
In addition, you can find these features: hot topics, a subscription center, product rebate offers and
other announcements, and training and education opportunities.
My Service Provider and My Service Contract
The
My Service Provider
and the
My Service Contract
links appear only if they have been created
(and perhaps renamed) by the service provider in the Other Links screen on the
Settings
tab. The
link can then be clicked by any user to get information about the service provider and the service
contract. The information, which can be up to 50 characters long, is stored in the permanent storage
of the product.
When these links have been created, the appearance of the
Other Links
box changes to include the
new links, as shown in the following illustration.
Figure 6-2
Other Links
ENWW
Product Support
77
Other Links