HP Designjet 2000/3000cp HP DesignJet 2500 and 2000CP Printer Quick Reference - Page 95

Problems Reseating a Printhead.

Page 95 highlights

Message Explanations and Actions Printhead alignment cancelled→ Printhead alignment error → or Printhead alignment error → The printhead alignment procedure has failed, or the printer has detected a fault that stops the procedure from completing. Subsequent messages will explain the error further: "Replacement of lens cover recommended"-You should check the section on replacing lens covers on page 10-3, Lens Maintenance in the Users Guide. "Media too small for calibration"-The roll that is loaded is not wide enough for the calibration to be done. It must be at least A3 size. You should load appropriate media and repeat the procedure again, using Image Quality / Printhead Service / Align Now. If you use sheet media that is too small, the printer will reject the media and prompt you to load new media. Press ↓ to continue. You may continue printing, but you may not get your usual image print quality. To fix problems with the ink system, see 74, If You Have Problems Reseating a Printhead. The printhead alignment procedure has failed, or the printer has detected a fault that stops the procedure from completing. The squares that are flashing indicate the ink systems that have failed. If the message contains no squares, the procedure has failed because of a problem that is not related to specific printheads, for example, a problem with the media. Press ↓ to continue. The message "Check ink system→ / Ignore→" should be displayed. If you press ↓ again to continue, you may still be able to print again, but image print quality may be affected. To fix the problem, select ↑ to check the ink system; see 64, Printhead Alignment Errors. 95

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Message Explanations and Actions
95
Printhead alignment
cancelled
The printhead alignment procedure has failed, or the printer has detected a fault
that stops the procedure from completing. Subsequent messages will explain
the error further:
“Replacement of lens cover recommended”—
You should check the section
on replacing lens covers on page 10-3, Lens Maintenance in the Users
Guide
.
“Media too small for calibration”—The roll that is loaded is not wide
enough for the calibration to be done. It must be at least A3 size.
You should
load appropriate media and repeat the procedure again, using
Image
Quality / Printhead Service / Align Now
. If you use sheet media that is too
small, the printer will reject the media and prompt you to load new media
.
Press
to continue. You may continue printing, but you may not get your usual
image print quality. To fix problems with the ink system, see 74, If You Have
Problems Reseating a Printhead.
Printhead alignment
error
■■
or
Printhead alignment
error
The printhead alignment procedure has failed, or the printer has detected a fault
that stops the procedure from completing. The squares that are flashing
indicate the ink systems that have failed.
If the message contains no squares,
the procedure has failed because of a problem that is not related to specific
printheads, for example, a problem with the media.
Press
to continue. The message “Check ink system
/ Ignore
” should be
displayed. If you press
again to continue, you may still be able to print again,
but image print quality may be affected. To fix the problem, select
to check
the ink system; see 64, Printhead Alignment Errors.
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