HP Designjet 2000/3000cp HP DesignJet 2500 and 2000CP Printer Quick Reference - Page 97

If You Have Problems Reseating a Printhead. Do not attempt

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Page 97 highlights

Printhead check error → or Printhead check error → Message Explanations and Actions The message "Printhead check error" may be displayed if: You are using colored media. Either disable checking or use media that is clean, white, and opaque. See the remarks on 64, Media Problems. There are dirty nozzles on the printhead. Replace your ink system (see page 74, If You Have Problems Reseating a Printhead). Do not attempt to clean the nozzles. The squares that are flashing indicate the ink systems that have failed. If the message contains no squares, the procedure has failed because of a problem that is not related to specific printheads, for example, a problem with the media. Press ↓ to continue. The message "Check ink system→ / Ignore→" will be displayed. If you press ↓ again to continue, you may still be able to print again, but image print quality may be affected. To fix the problem, select ↑ to check the ink system; see 74, If You Have Problems Reseating a Printhead. 97

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Message Explanations and Actions
97
Printhead check
error
■■
■
→
or
Printhead check
error
→
The message “Printhead check error” may be displayed if:
■
You are using colored media. Either disable checking or use media that
is clean, white, and opaque. See the remarks on 64, Media Problems.
■
There are dirty nozzles on the printhead.
Replace your ink system (see
page 74, If You Have Problems Reseating a Printhead). Do not attempt
to clean the nozzles
.
The squares that are flashing indicate the ink systems that have failed.
If the
message contains no squares, the procedure has failed because of a problem
that is not related to specific printheads, for example, a problem with the
media.
Press
↓
to continue. The message “Check ink system
→
/ Ignore
→
” will be
displayed. If you press
↓
again to continue, you may still be able to print again,
but image print quality may be affected. To fix the problem, select
↑
to check
the ink system; see 74, If You Have Problems Reseating a Printhead.
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