HP Designjet 2000/3000cp HP DesignJet 2500 and 2000CP Printer Quick Reference - Page 99

There has been a problem inside the printhead that has caused it to fail

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Message Explanations and Actions Printhead failure → Printhead removed → The printheads indicated by flashing squares have failed, either during printhead initialization or during printing. The printer may have detected an unusual electrical or thermal signal from the printhead that may require attention. The most likely causes of this message are: The ink cartridge is empty. If this is so, your ink system has reached the end of its normal life, and you will need to buy a new ink system to replace the old one. There has been a problem inside the printhead that has caused it to fail, for example, the printhead has overheated. You should replace the indicated ink systems immediately. Press the ↓ key to check the printheads. Open the window when indicated, and remove the printheads indicated. Try reseating the printhead (see ). If the problem recurs, the ink system should be replaced at the earliest opportunity. If you don't correct the error now, you will see the status message "Ink system error" described on page 89. The printer has detected that one or more printheads have become dislodged or the printer cannot detect them, as indicated by the flashing squares. Press ↓ to continue. You should reseat the printheads immediately or replace the ink system; see 69, Checking the Printheads. If you don't correct the error now, you will see the status message "Ink system error" described on page 89. 99

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Message Explanations and Actions
99
Printhead failure
■■
■
→
The printheads indicated by flashing squares have failed, either during
printhead initialization or during printing. The printer may have detected an
unusual electrical or thermal signal from the printhead that may require
attention. The most likely causes of this message are:
■
The ink cartridge is empty. If this is so, your ink system has reached the
end of its normal life, and you will need to buy a new ink system to
replace the old one.
■
There has been a problem inside the printhead that has caused it to fail,
for example, the printhead has overheated.
You should replace the indicated ink systems immediately.
Press the
↓
key to check the printheads. Open the window when indicated, and
remove the printheads indicated. Try reseating the printhead (see
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3UREOHPV±5HVHDWLQJ±D±3ULQWKHDG±±±·¸
). If the problem recurs, the ink system
should be replaced at the earliest opportunity.
If you don’t correct the error now, you will see the status message “Ink
system error” described on page 89.
Printhead removed
■■
■
→
The printer has detected that one or more printheads have
become dislodged
or the printer cannot detect them
, as indicated by the flashing squares.
Press
↓
to continue. You should reseat the printheads immediately or replace
the ink system; see 69, Checking the Printheads.
If you don’t correct the error now, you will see the status message “Ink
system error” described on page 89.
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