HP Designjet 2000/3000cp HP DesignJet 2500 and 2000CP Printer Quick Reference - Page 98

this message is that the electrical contacts on the printhead or printer

Page 98 highlights

Printhead contact error → CAUTION: The printheads, indicated by flashing squares, have failed to function because of an unusual electrical signal from the printhead. The most likely cause of this message is that the electrical contacts on the printhead or printer carriage are dirty and need cleaning. Press the ↓ key to check the printheads. Open the window when indicated, and remove the printheads indicated. Look at the electrical contacts on the printhead and carriage. If they are dirty, they should be cleaned (see 76, Cleaning Electrical Contacts). Do not touch, wipe, or attempt to clean the printhead nozzles. This can damage the printhead. Handle the ink systems with care. If you don't correct the error now, you will see the status message "Ink system error" described on page 89. 98

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0HVVDJH±([SODQDWLRQV±DQG±$FWLRQV
98
Printhead contact
error
■■
CAUTION:
The
printheads, indicated by flashing squares
, have failed to function because
of an unusual electrical signal from the printhead. The most likely cause of
this message is that the electrical contacts on the printhead or printer
carriage are dirty and need cleaning.
Press the
key
to check the printheads
. Open the window when indicated,
and remove the printheads indicated.
Look at the electrical contacts on the printhead and carriage. If they are
dirty, they should be cleaned (see 76, Cleaning Electrical Contacts).
Do not touch, wipe, or attempt to clean the printhead nozzles. This can
damage the printhead. Handle the ink systems with care
.
If you don’t correct the error now, you will see the status message “Ink
system error” described on page 89.
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([SODQDWLRQ±DQG±$FWLRQ