HP Deskjet 1000c HP DeskJet 1000C Professional Series Printer - (English) User - Page 32

HP Telephone Support During the warranty period, you may obtain assistance from the HP Customer Support Center. Before calling, please fill in the following information to be ready to help your Customer Support Center representative: What is the serial number of your printer? What model printer do you have? HP DeskJet 1000C What is the brand and model of your computer? What is the version of printer software you are using and what driver have you selected? Run the DJ1000C Toolbox software utility by double clicking on the icon in the program group in Windows 3.1x or on the desktop in Windows 95. Click the Maintenance tab, and select Display the system information. Have this information ready when you call the support lines. The HP Customer Support Center can be reached at any of the following numbers: For customers in US: During Warranty: (208) 323-2551 Monday through Friday Post Warranty: (900) 555-1500 ($2.50 per minute) Monday through Friday Saturdays (800) 999-1148 ($25.00 per call) 6 am to 6 pm (MST) 7 am to 6 pm (MST) 9 am to 3 pm For customers in Asia Pacific: Australia (03) 9272 8000 (free for first 12 months but long distance phone call charges apply) Indonesia 6221-351 1171 Malaysia (03) 295 2566 New Zealand (09) 356 6640 (free for first 12 months but long distance phone call charges apply) Singapore (65) 272 5300 Thailand (662) 661 4011 4-2 Appendices