HP F4280 User Guide

HP F4280 - Deskjet All-in-One Color Inkjet Manual

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  • HP F4280 | User Guide - Page 1
    HP Deskjet F4200 All-in-One series Windows Help
  • HP F4280 | User Guide - Page 2
    HP Deskjet F4200 All-in-One series
  • HP F4280 | User Guide - Page 3
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    Contents 1 HP Deskjet F4200 All-in-One series Help 7 2 HP All-in-One overview The HP All-in-One at a glance...9 Control panel buttons...10 Status light overview...12 Use the HP Photosmart software 13 3 Find more information...15 4 How do I?...17 5 Connection information Supported connection types
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    Copy a two-page black-and-white document 60 Stop copying...61 9 Use the scan features Scan an original...63 Edit a scanned image...65 Edit a scanned document...65 Stop scanning...65 10 Maintain the HP All-in-One Clean the HP All-in-One...67 Clean the exterior...67 Clean the glass...67 Clean the lid
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    not turn on 86 Software installation troubleshooting 90 Uninstall and reinstall the software 93 Paper jams...94 Information on paper...96 Print cartridge troubleshooting 96 Information on print cartridges 97 Resolving print cartridge problems 98 Resolving print cartridge error messages 98
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    print...155 Product might not be correctly installed 160 Product was not found 164 Product could not find available scan destinations 168 Error occurred while communicating with the product 170 File messages...174 Supported file types for the HP All-in-One 175 General user messages 175 Cannot
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    use...215 Plastics...215 Material safety data sheets 215 Recycling program...215 HP inkjet supplies recycling program 215 Energy Star® notice...215 Disposal of waste 218 Toxic and hazardous substance table 218 HP Deskjet F4200 All-in-One series declaration of conformity 219 Index...221 5
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    6 Contents
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    Use the scan features • Maintain the HP All-in-One • Shop for ink supplies • HP warranty and support • Technical information NOTE: If you are using the product with a Windows 2000 computer, some features may not be available. For more information, see Notice to Windows 2000 users. HP Deskjet F4200
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    Chapter 1 HP Deskjet F4200 All-in-One series Help 8 HP Deskjet F4200 All-in-One series Help
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    All-in-One overview The HP Deskjet F4200 All-in-One series is a versatile device that enables easy-to-use copying, scanning, and printing. Copy The HP All-in-One allows you to produce high-quality color and black-and-white copies on a variety of paper types. You can enlarge or reduce the size of
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    door 3 Paper-width guide 4 Input tray 5 Tray extender 6 Print cartridge door 7 Glass 8 Lid backing 9 Rear access door 10 Rear USB port 11 Power connection* * Use only with the power adapter supplied by HP. Control panel buttons HP All-in-One overview 10 HP All-in-One overview
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    is with the black print cartridge, and the Color light indicates that the problem is with the tri-color print cartridge. Scan: Starts scanning the original currently on the glass. A Scan button press is ignored if the HP All-in-One is busy with any other job. The Scan button functions only when the
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    drying out. Status light overview Several indicator lights inform you of the status of the HP All-in-One. HP All-in-One overview Label 1 2 3 4 5 6 Description Ink Level lights Check Print Cartridge lights Paper Selection lights (for the Paper Selection button) Enlarge/Fit to Page light Resume
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    On, Resume, and Check Print Scanner failure. For more information, see Scan fails. Cartridge lights are blinking. Turn off the HP All-in-One, then turn it on again. If the problem persists, contact HP Support. NOTE: HP All-in-One will still operate as a printer. All lights are blinking. The
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    Chapter 2 NOTE: The HP Photosmart software supports the following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, TIF, PICT, PSD, PCS, EPS, TGA, SGI, PDF, and PNG HP All-in-One overview 14 HP All-in-One overview
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    up and using the HP All-in-One. Setup Guide The Setup Guide provides instructions for setting up the HP All-in-One and installing software. Make sure you follow the steps in the Setup Guide in order. If you have problems during setup, check the Setup Guide for troubleshooting information, or see
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    Chapter 3 Find more information 16 Find more information
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    print jobs. • How do I change the print settings? • How do I print borderless photos on 10 x 15 cm (4 x 6 inch) paper? • How do I load envelopes? • How do I scan using the control panel? • How do I get the best print quality? • How do I print on both sides of the paper? • How do I replace the print
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    Chapter 4 How do I? 18 How do I?
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    . Only printing is supported from the other computers. Setup instructions Follow the Setup Guide for detailed instructions. Follow the instructions in Use printer sharing. Use printer sharing If your computer is on a network, and another computer on the network has an HP Allin-One connected to it
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    Chapter 5 Connection information 20 Connection information
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    One, including letter or A4 paper, photo paper, transparencies, business cards, and envelopes. This section contains the following topics: • Load originals • Choose papers for printing and copying • Load paper Load originals You can copy or scan see the engraved guide below the HP All-in-One. Review
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    can use for copying and printing. Depending on your country/region, some of these papers might not be available. HP Advanced Photo Paper or HP Photo Paper HP Advanced Photo Paper or HP Photo Paper is a sturdy, glossy photo paper that features an instant-dry finish for easy handling without smudging
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    follow the prompts to select your product, and then click one of the shopping links on the page. NOTE: At this time, some portions of the HP Web site are available in English only. Recommended papers for printing only Certain papers are supported only when you start the print job from your computer
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    For a complete list of supported media sizes, see the printer software. Papers to avoid for all print and copy jobs • Any size paper other than those listed in the printer software. • Paper with cutouts or perforations (unless specifically designed for use with HP inkjet devices). • Highly textured
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    load full-size paper 1. Pull out the tray extension. NOTE: When you use legal-size paper, leave the tray extender closed. 2. Slide the paper-width guide to its outermost position. 3. Tap a stack of paper on a flat surface to align the edges, and then check the paper for the following: • Make sure
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    you load paper into the input tray. If the product is servicing the print cartridges or otherwise engaged in a task, you could push the paper the base of the input tray. 5. Slide the paper-width guide inward until it stops at the edge of the paper. Do HP All-in-One. 26 Load originals and load paper
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    the input tray and is no higher than the top of the paper-width guide. For best results, set the paper type before copying or printing. Related or printing. NOTE: The HP All-in-One leaves a 1.2 cm (0.5 inch) border on one short edge. Before printing many cards, print one test card to make sure
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    than the top of the paper-width guide. For best results, set the paper HP All-in-One. Do not use shiny or embossed envelopes or envelopes that have clasps or windows. NOTE: For specific details on how to format text for printing on envelopes, consult the help files in your word processing software
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    the input tray. 3. Slide the paper-width guide inward against the stack of envelopes until it stops HP All-in-One. Some paper sizes and paper types can only be used if you are starting a print job from the Print dialog box in a software manually feed one sheet at a time into the input tray with
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    Chapter 6 For best results, set the paper type before copying or printing. Related topics • Load photo paper • Set the paper type for printing • Set the copy paper type Load originals and load paper 30 Load originals and load paper
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    following topics: • Print from a software application • Make the HP All-in-One the default printer • Change the print settings for the Print from a software application Most print settings are automatically handled by the software application. You need to change the settings manually only when you
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    the HP All-in-One the default printer You can set the HP All-in-One as the default printer to use from all software applications. This means that the HP All-in-One is automatically selected in the printer list when you select Print from the File menu in a software application. The default printer is
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    print quality, you can set the paper type manually. To set the paper type for printing 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the product is the selected printer. 4. Click the button that opens the Properties
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    dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the print resolution dpi. Change the print speed or quality The HP All-in-One automatically chooses a print quality and speed setting depending on the
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    size The HP All-in-One allows you to print the document at a different size than the original. To scale the document size 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the product is the selected printer. 4. Click
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    box. Your print job displays in the preview window. 9. In the HP preview window, do one of the following: • To print, click Start Printing. • To software application. To change the default print settings 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer
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    (Duplex) Printing: Print two-sided pages with the HP All-in-One manually. This section contains the following topics: • Create printing Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 4. Click the
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    box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 4. Click The original HP shortcuts cannot be deleted. Perform special print jobs In addition to supporting standard print jobs, the HP All-in-One can perform special
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    The HP All-in-One allows you to print photos on plain papers. To print a photo on plain paper 1. Remove all paper from the input tray, and then load the plain paper print side down. 2. On the File menu in your software application, click Print. 3. Make sure the product is the selected printer
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    you use HP Advanced Photo Papers with the product. To print a photo on photo paper 1. Remove all paper from the input tray, and then load the photo paper print side down. 2. On the File menu in your software application, click Print. 3. Make sure the product is the selected printer. 4. Click the
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    of gray. • Black Ink Only: uses black ink to print your photo in printer software displays the optimized dots per inch (dpi) that the HP All-in-One printer will print. Printing in maximum dpi is supported on the following paper-types only: • HP Premium Plus Photo Paper • HP Premium Photo Paper • HP
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    software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Advanced tab. 6. In the Printer Work with print cartridges Print on both sides of the page You can print two-sided pages with the HP All-in-One manually. When printing two
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    any of the printed pages from the output tray. A dialog box displays instructions on the screen when it is time to process the second side of Click Continue when done. Print a multiple-page document as a booklet The HP All-in-One allows you to print your document as a small booklet, which you can
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    software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the Paper saving options area, select Manual the dialog box until you have reloaded the paper as instructed in the following steps. 9. Wait until the product
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    11 9 7 13 5 Figure 7-1 Left-edge binding for left-to-right languages 7 9 11 5 31 Figure 7-2 Right-edge binding for right-to-left languages Print Perform special print jobs 45
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    . 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the Pages per sheet list, click 2, 4, 6, 9, or 16. 7. If you want a border
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    order Because of the way the paper feeds through the HP All-in-One, the first page that prints is print side up opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Advanced tab.
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    For the best results, HP recommends you use HP transparency products with the HP Allin-One. To print on transparencies 1. Load the transparency into the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the product is the selected printer. 4. Click the button
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    sure you allow enough time for the ink to dry before handling the transparency. Print a group of addresses on labels or envelopes With the HP All-in-One, you can print on a single envelope, a group of envelopes, or label sheets designed for inkjet printers. To print a group of addresses on labels
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    HP All-in-One prints dotted lines on some pages to indicate where to trim the pages before taping them together. To print a poster 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the product is the selected printer
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    your Web browser, click Print. TIP: For best results, select HP Smart Web Printing on the File menu. A check mark appears when it is selected. The Print dialog box appears. 3. Make sure the product is the selected printer. 4. If your Web browser supports it, select the items on the Web page that you
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    point to Settings, and then click Printers. 2. Double-click the product icon. TIP: You can also double-click the printer icon in the Windows taskbar. 3. occurs while printing, you may need to resume the job from the HP All-in-One or the computer after you address the error. To resume a print
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    the computer (Windows 2000 users) 1. On the Windows taskbar, click Start, point to Settings, and then click Printers. 2. Double-click the product icon. TIP: You can also double-click the printer icon in the Windows taskbar. 3. Select the print job you want to resume. 4. On the Document menu, click
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    Chapter 7 Print 54 Print from your computer
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    copy features 8 Use the copy features The HP All-in-One allows you to produce high-quality color and You can make quality copies from the control panel. TIP: For quality copies, ensure that the scanner glass is clean and that there are no foreign materials adhering to it. For more information, see
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    Use the copy features Chapter 8 Orientation of original Layout of the copy 4x6 or L (Small Photo) A or A4 (Plain or Photo) Enlarge/Fit to Page OFF Enlarge/Fit to Page ON Enlarge/Fit to Page OFF Enlarge/Fit to Page ON Business Card (Landscape) Business Card (Portrait) 4x6 Photo (Landscape
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    loaded in the input tray. Paper type Copier paper or letterhead HP Bright White Paper HP Advanced Photo Paper, Glossy HP Advanced Photo Paper, Matte HP Advanced 4 x 6 inch Photo Paper HP Photo Paper HP Everyday Photo Paper HP Everyday Photo Paper, Semi Gloss Other photo paper Control panel setting
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    supporting standard copy jobs, the HP All-in-One ink and extend the life of your print cartridges. You can make a Fast copy using the instructions TIP: For quality copies, ensure that the scanner glass is clean and that there are no foreign the Scan button, and then press either Start Copy Black
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    type Make multiple copies of the same original You can set the number of copies from the control panel or from the software that you installed with the HP All-in-One. To make multiple copies of an original from the control panel 1. Make sure you have paper loaded in the input tray. 2. Load
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    topics Control panel buttons Copy a two-page black-and-white document You can use the HP All-in-One to copy a single- or multiple-page document in color or black and white. In this example, the HP All-in-One is used to copy a two-page blackand-white original. To copy a two-page document
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    Use the copy features Related topics Control panel buttons Stop copying To stop copying ▲ Press Cancel on the control panel. Related topics Control panel buttons Stop copying 61
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    Chapter 8 Use the copy features 62 Use the copy features
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    to scan from the control panel of the HP All-in-One to a computer. To use the scan features, the HP All-in-One and computer must be connected and turned on. The HP Photosmart Software must also be installed and running on your computer prior to scanning. To verify that the HP Photosmart Software is
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    in the Windows system tray can cause the HP All-in-One to lose some of its scan functionality. If this happens, you can restore full functionality by restarting your computer or by starting the HP Photosmart Software. The HP Photosmart Software that you installed on your computer has many tools that
  • HP F4280 | User Guide - Page 68
    scanned image You can edit a scanned image, such as a photo or graphic, using the software you installed with the HP All-in-One. Using this software, you can rotate or crop the image, as well as adjust the brightness, contrast, and color saturation. NOTE: If you are using the HP Photosmart Software
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    Chapter 9 Scan 66 Use the scan features
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    to remove surface dust and ensure that your copies and scans remain clear. You will also need to replace, align, or clean your print cartridges from time to time. This section provides instructions for keeping the HP All-in-One in top working condition. Perform these simple maintenance procedures as
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    then turn on the product. Clean the lid backing Minor debris can accumulate on the white document backing located underneath the lid of the HP All-in-One. To clean the lid backing 1. Turn off the product, unplug the power cord, and raise the lid. 2. Clean the white document backing with a soft
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    Copy Color button. The product prints a self-test report, which might indicate the source of the printing problem. A sample of the ink test area of the report is shown below. Maintain the HP All-in-One 3. Make sure the test patterns show a complete grid and the thick color lines are complete. • If
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    contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by their black plastic sides, with the label on top. Do not touch the copper-colored contacts or the ink nozzles. Maintain the HP All-in-One 70 Maintain the HP All-in
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    in print head servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information, see www.hp.com/go/inkusage. To check the ink levels from the HP Photosmart Software 1. In the HP Solution Center, click
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    and metallic print cartridges.* Replace the print cartridges When the ink level for the print cartridge is low, a message appears on your computer screen. You can also check the ink levels by using the software installed with the HP Allin-One. Follow these instructions when the ink level is low
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    . If you are replacing the black print cartridge, remove the print cartridge from the slot on the right. Maintain the HP All-in-One 1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black print cartridge 4. Pull the print cartridge towards you out of its slot
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    push on the upper part of the print cartridge forward until it snaps into place. If you are installing the tri-color print cartridge, slide it into the left slot. If you are installing the black print cartridge, slide it into the right slot. Maintain the HP All-in-One 74 Maintain the HP All-in
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    a print job from the control panel (such as copying or scanning an original). NOTE: When the HP All-in-One operates in ink-backup mode, a message is displayed on screen. If the message is displayed and two print cartridges are installed in the product, verify that the protective piece of plastic
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    printer and affects the quality of printouts. Installed print cartridge Black print cartridge Tri-color print cartridge Result Colors print as grayscale. Colors print but black is grayed and is not a true black. Exit ink-backup mode Install two print cartridges in the HP All-in-One to exit ink
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    of color or when a color is muddy after installing a print cartridge for the first time. Do not clean print cartridges unnecessarily, as this wastes ink and shortens the life of the ink nozzles. To clean the print cartridges from the HP Photosmart Software 1. Load letter, A4, or legal unused plain
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    contacts CAUTION: Do not clean the print cartridge contacts unless you are having a problem with print quality and other measures have not been successful. For more information, see Print quality troubleshooting. Clean the print cartridge contacts if you get repeated messages on your computer
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    the slot. NOTE: Do not remove both print cartridges at the same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP Allin-One for more than 30 minutes. 4. Inspect the print cartridge contacts for ink and debris buildup. 5. Dip a clean foam rubber
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    as described here. NOTE: Clean the area around the ink nozzles only if you continue to see streaks and smudges on your printed pages after you have already cleaned the print cartridges by using the software you installed with the HP All-in-One. Make sure you have the following materials available
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    30 minutes. 4. Place the print cartridge on a piece of paper with the ink nozzles facing up. 5. Lightly moisten a clean foam rubber swab with distilled water. 6. Clean the face and edges around the ink nozzle area with the swab, as shown below. Maintain the HP All-in-One 1 Nozzle plate (do not
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    the HP All-in-One 8. Repeat if necessary for the other print cartridge. 9. Gently close the print cartridge door and plug the power cord into the back of the product. Related topics Clean the print cartridges Remove ink from your skin and clothing Follow these instructions to remove ink from
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    the Features tab, and then click the Printer Services button. 2. Click the Estimated Ink Levels tab. 3. Click Print Cartridge Ordering Information. The print cartridge reorder numbers appear. 4. Click Order Online. HP sends detailed printer information, including model number, serial number, and
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    Chapter 11 Shop for ink supplies 84 Shop for ink supplies
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    • Scan troubleshooting • Errors View the Readme file You might want to refer to the Readme file for information on system requirements and possible installation problems. You can access the Readme file by clicking Start, pointing to Programs or All Programs, pointing to HP, pointing to Deskjet F4200
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    Troubleshooting Chapter 12 This section contains the following topics: • The product will not turn on • I connected the USB cable, but I am having problems using the HP All-in-One with my computer • After setting up the product, it does not print The product will not turn on Try the following
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    to replace the power supply Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The ink cartridge(s) were not intended for use in this product. If this did not
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    problems using the HP All-in-One with my computer Solution: You must first install the software that came with the product before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Once you have installed the software, connecting
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    on the product. • Make sure the print cartridges are installed. • Make sure you have paper loaded in the USB cable works. If you experience problems, the USB cable might need to be USB ready and that you are using a supported operating system. For more information, see the troubleshooting 89
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    computer, see the Setup Guide that came with the product. Cause: The product and computer were not communicating with each other. Software installation troubleshooting Use this section to solve any problems you might encounter while setting up the HP Photosmart software. This section contains the
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    from your computer. Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the product. For more information, see: Uninstall and reinstall the software Cause: The source of the error is unknown. Software installation troubleshooting 91
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    and reinstall the software Cause: The installation might not be complete. The registration screen does not appear Solution: You can access the registration (Sign up now) screen from the Windows taskbar by clicking Start, pointing to Programs or All Programs, HP, Deskjet F4200 All-In-One series, and
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    by operating system. If you are not sure how to do this, see the Windows Help. 2. Select HP Deskjet All-In-One Driver Software, and then click Change/Remove. Follow the onscreen instructions. 3. Disconnect the product from your computer. 4. Restart your computer. NOTE: It is important that you
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    in the Windows system tray. Troubleshooting To verify that the software is properly installed, double-click the HP Solution Center icon on the desktop. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Paper jams To help
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    Troubleshooting If the jammed paper is not in the rear rollers, check the front access door. Occasionally small media jams may not be reachable from the
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    book to prevent bleeding over time from high humidity. Use HP Advanced Photo Papers for maximum performance. Print cartridge troubleshooting If you are experiencing problems with printing, you might have a problem with one of the print cartridges. If you receive an error message about the print
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    , jarring, or rough handling during installation can cause temporary printing problems. If print quality is poor right after cartridge installation, allow half an hour for the print cartridge to recover. For more information, see: Print cartridge troubleshooting Print cartridge troubleshooting 97
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    After you install a print cartridge, one or both of the print cartridge status lights begin to blink. The printer will not print. One of the following messages may appear on your computer screen: Print Cartridge Problem Incorrect Print Cartridge(s) Incorrectly Installed Cartridge(s) Print Cartridge
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    may not have full electrical contact with the printer. Removing and reinstalling the cartridge may help. NOTE: HP cannot guarantee the quality of remanufactured or refilled cartridges. To verify and install the correct print cartridges 1. Make sure the product is on. Press the On button if it
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    having problems with print quality, try the solutions in this section and observe the following guidelines. To troubleshoot print quality issues 1. Check the print cartridges. HP recommends that you use genuine HP print cartridges. Genuine HP print cartridges are designed and tested with HP printers
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    -test report. 8. If the self-test report does not show a problem, investigate other causes, such as the image file or software program. For additional print cartridge troubleshooting, visit the HP Web site at www.hp.com/ support. This section contains the following topics: • Wrong, inaccurate, or
  • HP F4280 | User Guide - Page 105
    the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using a non-HP supply will not be covered under warranty. If you believe you purchased genuine HP print cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink was being used. If this did
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    the next solution. Solution 4: Check to see if the product is in ink-backup mode Solution: Check to see if the the product is printing in ink-backup mode, with only one print cartridge installed. If the product is in ink-backup mode, text and photo quality will differ from those printed when using
  • HP F4280 | User Guide - Page 107
    If the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information on print cartridges, see Print cartridge troubleshooting. Cause: The print cartridges need to be cleaned. Ink is not filling the text or
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    Troubleshooting NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using a non-HP supply will not be covered under warranty. If you believe you purchased genuine HP print cartridges, go to: www.hp.com/go/anticounterfeit Cause:
  • HP F4280 | User Guide - Page 109
    cartridge troubleshooting. Cause: The print cartridges need to be cleaned. The printout has a horizontal band of distortion near the bottom of a borderless print Try the following solutions if your borderless print has a blurry band or line on the bottom of it. NOTE: There is no problem with the ink
  • HP F4280 | User Guide - Page 110
    Troubleshooting Solution 2: Check the print quality setting Solution: Check the quality setting. Use a higher quality setting to increase the amount of ink image Solution: If the problem persists, use the software you installed with the product or another software application to rotate your image
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    delays. You do not need to replace the print cartridges until print quality becomes unacceptable. If there is ink remaining in the print cartridges, but you are still noticing a problem, print a self-test report to determine if there is a problem with the print cartridges. If the 108 Troubleshooting
  • HP F4280 | User Guide - Page 112
    shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information, see: • Print cartridge troubleshooting • Print a self-test report Cause: The print cartridges needed to be cleaned or there was insufficient ink. Printouts are
  • HP F4280 | User Guide - Page 113
    Troubleshooting Chapter 12 NOTE: There is no problem with the ink supplies and replacing the print cartridges is unnecessary. protective sheet on the glass Solution: If you are making a copy, try placing one or more clear plastic sheet protectors directly on the glass, and then place the original
  • HP F4280 | User Guide - Page 114
    is smudged or unclear. NOTE: There is no problem with the ink supplies and replacing the print cartridges is unnecessary. TIP: After reviewing the solutions in this section, you can go to HP's support Web site to see if there is additional troubleshooting help. For more information, go to: www
  • HP F4280 | User Guide - Page 115
    unused photo paper to the plastic bag. This will prevent the photo paper from curling. NOTE: There is no problem with the ink supplies and replacing the print cartridges is unnecessary. For more information, see: • Recommended papers for printing and copying • Information on paper Cause: The wrong
  • HP F4280 | User Guide - Page 116
    Troubleshooting Ink streaks on the back of the paper Try the following solutions if there is smeared ink on the back of your printout. • Solution 1: Print on a page of plain paper • Solution 2: Wait while the ink dries Solution 1: Print on a page of plain paper Solution: Print one or several pages
  • HP F4280 | User Guide - Page 117
    Troubleshooting Chapter 12 Cause: There was not enough paper in the input tray. The text edges are jagged Try the following solutions if the text in your printouts is not sharp and the edges are rough. NOTE: There is no problem with the ink supplies and replacing the print cartridges is
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    the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Print from the HP Photosmart Software • Solution 2: Use the appropriate media Solution 1: Print from the HP Photosmart Software Solution: Try printing the image from the
  • HP F4280 | User Guide - Page 119
    Troubleshooting Chapter 12 The product is not responding Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem Check the print driver status • Solution as copying or scanning, your print
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    Troubleshooting Solution 4: Check for a print carriage stall Solution: Turn off the minutes after you sent a print job to the product, check the status of the product. In the HP Photosmart Software, click Settings, and then click Status. For more information, see: After setting up the product, it
  • HP F4280 | User Guide - Page 121
    Troubleshooting driver status Solution: The printer driver status might have changed to either Offline or Stop printing. To check the printer driver status 1. In the HP from the queue. If the print job remains in the queue, try one or both of the following: • Disconnect the USB cable from the product
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    Troubleshooting The product prints meaningless characters Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem software application product is the selected printer • Solution 4: Check
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    Troubleshooting printer Solution: Make sure the product is the selected printer in your software application. TIP: You can set the product as the default printer to ensure that the printer , check the status of the product. In the HP Photosmart Software, click Settings, and then click Status. Cause:
  • HP F4280 | User Guide - Page 124
    Troubleshooting Solution 5: Load more paper in the input tray Solution: If the product has only a few sheets remaining, load more paper in finishes printing, the pages will be in correct order. For more information, see: Print a multiple-page document in reverse order Print troubleshooting 121
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    the paper size setting is correct • Solution 3: Check the paper guide position • Solution 4: Make sure the stack of envelopes is loaded correctly Solution 1: Set the correct margins in your software application Solution: Check the printer margins. Make sure the margin settings for the document do
  • HP F4280 | User Guide - Page 126
    guides problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Check the margins in your software application • Solution 2: Make sure the document can fit on a supported paper size • Solution 3: Remove and reload the paper in the input tray Print troubleshooting
  • HP F4280 | User Guide - Page 127
    minimum margins the product supports. For more information about setting margins in your software application, see the documentation that came with the software. 3. Cancel the paper. Make sure that you slide the paper-width guide inward until it stops at the edge of the paper. For more information, see:
  • HP F4280 | User Guide - Page 128
    to determine if there is a problem with the print cartridges. If the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information on print cartridges, see Print cartridge troubleshooting. Cause: If you are
  • HP F4280 | User Guide - Page 129
    pull tab (must be removed before installing) 3 Ink nozzles under tape For more information, see: Replace the print cartridges Cause: The protective plastic tape was only partially removed from the print cartridge. Ink is spraying the inside of the HP All-in-One when I print a photo Solution: Make
  • HP F4280 | User Guide - Page 130
    Troubleshooting Copy troubleshooting Use this section to solve these copy problems: • Nothing happens when I try to copy • , with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Make
  • HP F4280 | User Guide - Page 131
    envelopes or other papers the product does not support. Related topics Recommended papers for printing and problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Place the original correctly on the glass • Solution 2: Clean the scanner glass 128 Troubleshooting
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    Troubleshooting Solution 1: Place the original correctly on the glass Solution: Load your original print side down on the right front corner of the glass. Cause: The original was placed incorrectly on the glass. If this did not solve the issue, try the next solution. Solution 2: Clean the scanner
  • HP F4280 | User Guide - Page 133
    shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information on print cartridges, see Print cartridge troubleshooting. Cause: The print cartridges needed to be cleaned or there was insufficient ink. 130 Troubleshooting
  • HP F4280 | User Guide - Page 134
    : You were trying to make a borderless copy without using photo paper. Scan troubleshooting Use this section to solve these scan problems: • Scan halts • Scan fails • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Text format is incorrect
  • HP F4280 | User Guide - Page 135
    you installed with the product and try scanning again. NOTE: To check to see whether the software is running, right-click on the HP Digital Imaging Monitor icon in the system tray at the far right of the Windows taskbar. Pick a device in the list, and then click Display Status. 132 Troubleshooting
  • HP F4280 | User Guide - Page 136
    Troubleshooting Cause: The HP Photosmart Software was not running on your computer. If this did finish your scan. If this problem occurs frequently, or if you encounter memory problems while using other applications, you might need to add more memory to your computer. See the user guide that came
  • HP F4280 | User Guide - Page 137
    . Sometimes this might not be what you want. In that case, turn off autocropping in the software and crop the scanned image manually, or not at all. Cause: The software was set to automatically crop scanned pictures. Scanned image has incorrect page layout Solution: Turn off autocropping in the
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    Troubleshooting Solution 1: Make sure that the brightness is set appropriately in the software Solution: Adjust the brightness in the software, and then rescan the original. To adjust the brightness 1. In the HP Scanning window, click Lighten/Darken in the Basic menu or the Tools panel. 2. Adjust
  • HP F4280 | User Guide - Page 139
    Off Current Scan was pressed, Make sure the selectio and there was no computer is turned n On, response from the on, the product Others Off computer. software is installed, and door or the n On, cartridge access print cartridge access Others door is open. door. Off 136 Troubleshooting
  • HP F4280 | User Guide - Page 140
    light blinking Current selectio n On, Others Off The black print cartridge is missing or not seated correctly. Install or remove and reinsert the black print cartridge. Off Off The tape was not Remove the print removed from one cartridge, remove or both print tape, and reinsert the
  • HP F4280 | User Guide - Page 141
    minute, then plug the power cord back in. 4. Turn on the product. If the problem persists, contact HP Support. Both On Current selectio n On, Others Off Both print cartridges are getting low on ink. Replace one or both print cartridges when print quality is no longer acceptable. Tri-color print
  • HP F4280 | User Guide - Page 142
    correctly installed • Product was not found • Product could not find available scan destinations • Required software component was not found or was incorrectly installed • Error occurred while communicating with the product Door open Solution: Close the front access door or the print cartridge door
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    Troubleshooting Chapter 12 Cause: The front access door or the print cartridge door was open. Firmware revision mismatch Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for
  • HP F4280 | User Guide - Page 144
    Windows Image Architecture (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic utility • Solution 10: Install a patch • Solution 11: Check the USB chipset and controller • Solution 12: Uninstall the software and reset the product Solution 1: Uninstall and reinstall
  • HP F4280 | User Guide - Page 145
    2. Select HP Deskjet All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions. 3. instructions and the instructions provided in the Setup Guide that came with the product. After you have reinstalled the software, try to scan again. Cause: The software installation
  • HP F4280 | User Guide - Page 146
    Troubleshooting 7. Click Next through all of the screens that appear in the Wizard to install the USB Composite Device. 8. Click Finish to finish the installation. 9. Try to scan again. 10. If these steps do not resolve the problem, try using a different USB cable to connect the product to the
  • HP F4280 | User Guide - Page 147
    is another instance or another tab for the product with a copy number included, such as HP Deskjet F4200 All-in-One series 2. 5. Select the second instance of the product and repeat steps 2 through 4. 6. Try to scan again. Cause: There might have been two instances of the product connected to the
  • HP F4280 | User Guide - Page 148
    product. 2. Make sure the other end of the USB cable is plugged into a USB port on your computer. 3. Try to scan again. If the scan fails, continue to the next step. 4. Do one of the following, depending upon how the product is connected to the computer: • If the USB cable is connected to
  • HP F4280 | User Guide - Page 149
    works. If you experience problems, the USB cable might one instead. 8. Restart the computer. 9. After the computer restarts, try to scan Scan with Windows Image Architecture (WIA) Solution: Try scanning with Windows Image Architecture (WIA) instead of the HP Solution Center. To scan Troubleshooting
  • HP F4280 | User Guide - Page 150
    it. If a Lexmark or Dell all-in-one device is connected with a USB cable to a computer where product is installed, the HP software might not scan because the Lexbces service is running. NOTE: This solution only applies if you have a Lexmark or Dell all-in-one. If you do not, try the next solution
  • HP F4280 | User Guide - Page 151
    Modify. Do one of the scan successfully, then proceed with the next step to restart the Lexbcserver service. NOTE: Restarting the service enables the normal functionality of the Lexmark or Dell devices without affecting HP software. 8. Restart the Lexbcserver service. To restart the service
  • HP F4280 | User Guide - Page 152
    Troubleshooting Cause: The Lexbceserver service installed by a Lexmark printer, Lexmark all-inone, or Dell all-in-one, caused a scan communication error. If this did not solve the issue, try the next solution. Solution 9: Run the Scan Diagnostic utility Solution: Download and run the Scan
  • HP F4280 | User Guide - Page 153
    BAM NOTE: This is not a comprehensive list. If you are experiencing communication issues while trying to scan, follow the steps below to resolve the issue. 5. Disconnect all USB devices (printers, scanners, cameras, etc.) from the computer, except the mouse or keyboard. 6. Reconnect the USB cable to
  • HP F4280 | User Guide - Page 154
    Troubleshooting 8. Make sure the power cord is firmly connected to both the product and self-test report. 11. Try to scan. If the scan is successful, other USB devices connected to the computer might be causing the problem. 12. If the scan is successful, then connect one USB device at a time to the
  • HP F4280 | User Guide - Page 155
    ink test area of the report is shown below. Troubleshooting 3. Make sure the test patterns show a complete grid and the thick color lines are complete. • If more than a few lines in a pattern are broken, this might indicate a problem with the nozzles. You might need to clean the print cartridges
  • HP F4280 | User Guide - Page 156
    scanning software. CAUTION: If the computer is manufactured by HP or Compaq, do not remove any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet
  • HP F4280 | User Guide - Page 157
    Troubleshooting Chapter 12 To turn off programs that run in the background a. On the Windows taskbar, click Start. b. Depending on your operating system, do one it. f. Click the Services tab, and select the Hide All Microsoft Services box. g. Click Disable files • Deleting downloaded program files •
  • HP F4280 | User Guide - Page 158
    the USB cable • Solution 4: Verify the driver configuration • Solution 5: Check if the printer is paused or offline • Solution 6: Clear the print queue manually • Solution 7: Restart the print spooler • Solution 8: Check the software application Solution 1: Print a self-test report Solution
  • HP F4280 | User Guide - Page 159
    problem with the tri-color print cartridge in the left slot. If the self-test report fails to print, make sure you set up the product properly. See the Setup Guide system, do one of the following: • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. •
  • HP F4280 | User Guide - Page 160
    Troubleshooting 4. Reconnect the USB cable to the product and the computer. After product is set as the default printer and it is using the correct printer driver. To verify that the product is set as the default printer 1. Depending upon your operating system, do one of the following: • Windows
  • HP F4280 | User Guide - Page 161
    Troubleshooting Chapter 12 To verify the print driver 1. Depending upon your operating system, do one of the following: • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and
  • HP F4280 | User Guide - Page 162
    clear the print queue. To clear the print queue manually 1. Depending upon your operating system, do one of the following: • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel
  • HP F4280 | User Guide - Page 163
    Troubleshooting Solution 8: Check the software application Solution: Verify whether the software application is the problem. To verify the software application 1. Close the software application and reopen it. 2. Try to print again from the software application. NOTE: The printer might not support
  • HP F4280 | User Guide - Page 164
    Troubleshooting If this did not solve the issue, try the next solution. Solution 2: Check the power cord and USB cable Solution: Make sure that and reset it by disconnecting the power cord. 5. Wait 5 seconds, and plug in the power cord. 6. Turn on the product. 7. Try to scan again. Errors 161
  • HP F4280 | User Guide - Page 165
    USB port on your computer. Troubleshooting 3. Try to scan again. If the scan fails, continue to the next step. 4. Do one of the following, depending upon how to another product to see if the USB cable works. If you experience problems, the USB cable might need to be replaced. Also verify that the
  • HP F4280 | User Guide - Page 166
    Troubleshooting Solution 3: Restart the computer Solution: Restart the computer. Cause: You might not have restarted the computer after installing the product software. Or, there might have been another problem taskbar, click Start, Printers and Faxes. 3. to the HP scanning software. A message
  • HP F4280 | User Guide - Page 167
    • HP Photosmart, Officejet, Deskjet, (with product name and software version number) • HP Software update • HP Share to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you originally installed the HP Photosmart Software
  • HP F4280 | User Guide - Page 168
    Troubleshooting Solution 2: Check the power cord and USB cable Solution: Make sure that the power cord and USB cable are properly attached and plugged and reset it by disconnecting the power cord. 5. Wait 5 seconds, and plug in the power cord. 6. Turn on the product. 7. Try to scan again. Errors 165
  • HP F4280 | User Guide - Page 169
    USB port on your computer. Troubleshooting 3. Try to scan again. If the scan fails, continue to the next step. 4. Do one of the following, depending upon how to another product to see if the USB cable works. If you experience problems, the USB cable might need to be replaced. Also verify that the
  • HP F4280 | User Guide - Page 170
    Troubleshooting Solution 3: Restart the computer Solution: Restart the computer. Cause: You might not have restarted the computer after installing the product software. Or, there might have been another problem taskbar, click Start, Printers and Faxes. 3. to the HP scanning software. A message
  • HP F4280 | User Guide - Page 171
    • HP Photosmart, Officejet, Deskjet, (with product name and software version number) • HP Software update • HP Share to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you originally installed the HP Photosmart Software
  • HP F4280 | User Guide - Page 172
    Officejet, Deskjet, (with product name and software version number) • HP Software update • HP Share to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you originally installed the HP Photosmart Software. Required software
  • HP F4280 | User Guide - Page 173
    • HP Photosmart, Officejet, Deskjet, (with product name and software version number) • HP Software update • HP Share to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you originally installed the HP Photosmart Software
  • HP F4280 | User Guide - Page 174
    Troubleshooting • Solution 5: Uninstall and reinstall the HP Photosmart Software • Solution 6: Contact HP support for service Solution 1: Reset the product Solution: Turn off the product and reset it by 5 seconds, and plug in the power cord. 6. Turn on the product. 7. Try to scan again. Errors 171
  • HP F4280 | User Guide - Page 175
    USB port on your computer. Troubleshooting 3. Try to scan again. If the scan fails, continue to the next step. 4. Do one of the following, depending upon how to another product to see if the USB cable works. If you experience problems, the USB cable might need to be replaced. Also verify that the
  • HP F4280 | User Guide - Page 176
    Troubleshooting Solution 3: Restart the computer Solution: Restart the computer. Cause: You might not have restarted the computer after installing the product software. Or, there might have been another problem taskbar, click Start, Printers and Faxes. 3. to the HP scanning software. A message
  • HP F4280 | User Guide - Page 177
    Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you originally installed the HP Photosmart Software. If this did not solve the issue, try the next solution. Solution 6: Contact HP support for service Solution: If you have completed all of the steps provided in the
  • HP F4280 | User Guide - Page 178
    file types for the HP All-in-One Refer to the following for the supported file formats: • The HP Photosmart software supports the following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, TIF, PICT, PSD, PCS, EPS, TGA, SGI, PDF, and PNG • When scanning, the HP Photosmart Software enables you to
  • HP F4280 | User Guide - Page 179
    Cause: The product was in ink-backup mode with only the black print cartridge installed, and a borderless print job was initiated. Disconnected Solution: Make sure your computer is turned on and is connected to the product. Also make sure you installed the software that came with the product
  • HP F4280 | User Guide - Page 180
    installed correctly. • The software that came with the product is installed, but it was not running. No scan options Solution: Make sure the software is installed and running. For more information, see the Setup Guide that came with the HP All-in-One. Cause: The software input tray. Ink is drying
  • HP F4280 | User Guide - Page 181
    not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Replace the rear access door of the product • Solution 2: Check the paper type and the print settings • Solution 3: Clean the rollers • Solution 4: Contact HP support Solution 1: Replace the
  • HP F4280 | User Guide - Page 182
    Troubleshooting 5. Insert the stack of paper into the input tray with the short edge forward and the print side down. Slide the stack of paper forward until it stops. 6. Slide the paper-width guide your software application, this button might be called Properties, Options, Printer Setup, Printer, or
  • HP F4280 | User Guide - Page 183
    box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the Basic Options area, click the appropriate paper type from the Paper Type list. Cause: There was a problem with the paper loaded
  • HP F4280 | User Guide - Page 184
    Troubleshooting Make sure you have the following materials available: • Lint-free cloth solution. Solution 4: Contact HP support Solution: If you have completed all of the steps provided in the previous solutions, contact HP support for service. Go to: www.hp.com/support. If prompted, choose your
  • HP F4280 | User Guide - Page 185
    Troubleshooting Chapter 12 Paper jam or misfeed Solution: Clear the paper jam. For more information, see: Clear paper jams Cause: The HP All-in-One had a paper jam. Paper mismatch Solution: Change the print setting or load the appropriate paper in the input tray. For more information, see: • Set
  • HP F4280 | User Guide - Page 186
    Troubleshooting HP All-in-One not found Solution: If the product is not properly connected listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Make sure the product
  • HP F4280 | User Guide - Page 187
    Troubleshooting Chapter 12 Solution 2: Make sure the product is connected to the are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Make sure the product is
  • HP F4280 | User Guide - Page 188
    problem Non-HP cartridges installed Solution: Follow the prompts on the computer screen to continue or replace the indicated print cartridges with genuine HP cartridges. HP recommends that you use genuine HP print cartridges. Genuine HP print cartridges are designed and tested with HP printers
  • HP F4280 | User Guide - Page 189
    Troubleshooting Chapter 12 NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using of a non-HP supply will not be covered under warranty. If you believe you purchased genuine HP print cartridges, go to: www.hp.com/go/
  • HP F4280 | User Guide - Page 190
    Troubleshooting cartridge available to avoid possible printing delays. You do not need to replace the print cartridges until print quality becomes unacceptable. If you have installed a refilled or remanufactured cartridge, or a cartridge that has been used in another product, the ink level
  • HP F4280 | User Guide - Page 191
    Troubleshooting ink test area of the report is shown below. 3. Make sure the test patterns show a complete grid and the thick color lines are complete. • If more than a few lines in a pattern are broken, this might indicate a problem with the nozzles. You might need to clean the print cartridges
  • HP F4280 | User Guide - Page 192
    Troubleshooting 3. If the print carriage did not move, open the front access door, and make note of where the carriage is stuck and look for jammed
  • HP F4280 | User Guide - Page 193
    Troubleshooting Chapter 12 b. Check for any paper still in the product. Gently pull any paper out of the rollers. c. Replace the rear access door. Gently push the door forward until it snaps into place. 6. Do one of the following, depending upon the state of the product: • If the On button light
  • HP F4280 | User Guide - Page 194
    product cannot print and the print carriage is still stalled, contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There might not be not be sufficient voltage for the
  • HP F4280 | User Guide - Page 195
    tape is still covering the ink nozzles, carefully remove the tape from the print cartridges. Do not touch the ink nozzles or the copper-colored contacts. Troubleshooting 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Remove
  • HP F4280 | User Guide - Page 196
    HP for information on calling for technical support. Cause: The print cartridge or sensor was defective. Print cartridge is missing, incorrectly installed, or not intended for your product Solution: If the print cartridges are missing, incorrectly installed, or not intended for your product, one
  • HP F4280 | User Guide - Page 197
    Troubleshooting Chapter 12 Solution 1: Remove and reinsert the print cartridges Solution: Remove and reinsert the print cartridges and verify that they are fully inserted and locked in place. Also, make sure the print cartridges are installed into the correct slots. To make sure the print
  • HP F4280 | User Guide - Page 198
    Troubleshooting 5. Reinsert the print cartridge by sliding it forward into the slot on the right. Then push the print cartridge forward until it clicks into the socket. 6. Repeat steps 1 and 2 for the tri-color print cartridge on the left side. Cause: The indicated print cartridges were installed
  • HP F4280 | User Guide - Page 199
    Troubleshooting Chapter 12 3. Lightly press down on the print cartridge to release it, and then pull it towards you out of the slot. NOTE: Do not remove both print cartridges at the same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP All-in
  • HP F4280 | User Guide - Page 200
    solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Make sure you are using the correct print cartridges • Solution 2: Contact HP customer support Solution 1: Make sure you are using the correct print
  • HP F4280 | User Guide - Page 201
    , choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The print cartridges were not intended for use in this product. Print cartridges in wrong slot Solution: Make sure the print cartridges are installed into the correct slots. If they are
  • HP F4280 | User Guide - Page 202
    Troubleshooting To make sure the print cartridges are installed correctly 1. Make sure the product is turned on. 2. Open the print cartridge door. The print carriage moves to the far right side of the product. 3. Check to make sure you are using the correct print cartridges for your product. For a
  • HP F4280 | User Guide - Page 203
    the product, contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The indicated print cartridges were installed incorrectly. Print cartridge problem The message might
  • HP F4280 | User Guide - Page 204
    has been resolved. • If the error has been resolved, then there is a problem with the black print cartridge. • If the error has not been resolved, continue to the next step. 7. Open the print cartridge door and reinsert the black print cartridge by sliding it forward into the slot on the right. Then
  • HP F4280 | User Guide - Page 205
    are fully inserted and locked in place. Also, make sure the print cartridges are installed into the correct slots. To make sure the print cartridges are installed correctly 1. Make sure the product is turned on. 2. Open the print cartridge door. The print carriage moves to the far right side of the
  • HP F4280 | User Guide - Page 206
    -colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape 5. Reinsert the print cartridge by sliding it forward into the slot on the right. Then push the print cartridge forward until it clicks into the socket. 6. Repeat steps 1 and 2 for the
  • HP F4280 | User Guide - Page 207
    outside the HP All-in-One for more than 30 minutes. 4. Inspect the print cartridge contacts for ink and debris buildup. 5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any excess water from it. 6. Hold the print cartridge by its sides. 204 Troubleshooting
  • HP F4280 | User Guide - Page 208
    Troubleshooting 7. Clean only the copper-colored contacts. Allow the print cartridges to dry for approximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Hold the print cartridge with the HP logo on top, and insert the print cartridge back into the slot. Make sure you
  • HP F4280 | User Guide - Page 209
    ink-backup mode, the product can only print jobs from the computer. You cannot initiate a print job from the control panel (such as copying or scanning an original). For more information, see Use ink-backup mode. Cause: One or both of the print cartridges were having a problem. 206 Troubleshooting
  • HP F4280 | User Guide - Page 210
    and phone support for the HP All-in-One. This section contains the following topics: • Warranty • Print cartridge warranty information • Support process • Before you call HP customer support • HP support by phone • Additional warranty options • HP Quick Exchange Service (Japan) • HP Korea customer
  • HP F4280 | User Guide - Page 211
    options and availability vary by product, country/region, and language. Before you call HP customer support Software programs from other companies might be included with the HP All-in-One. If you experience problems with any of those programs, you will receive the best technical assistance by
  • HP F4280 | User Guide - Page 212
    any new hardware or software to your computer at HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for your country/region to learn more about support options. Additional warranty options Extended service plans are available for the HP All-in-One
  • HP F4280 | User Guide - Page 213
    HP warranty and support Chapter 13 HP Quick Exchange Service (Japan) For instructions on how to pack your product for exchange, see Pack the product. HP Korea customer support 210 HP warranty and support
  • HP F4280 | User Guide - Page 214
    power cord and then manually slide the print carriage to the right to remove the print cartridges. 4. Place the print cartridges in an airtight plastic container so they will not dry out, and put them aside. Do not send them with the product unless the HP customer support call agent instructs you to
  • HP F4280 | User Guide - Page 215
    HP warranty and support Chapter 13 If you do not have the original packaging materials 3. Include the following items in the box: • A complete description of symptoms for service personnel (samples of print quality problems are helpful). • A copy of the sales slip or other proof of purchase to
  • HP F4280 | User Guide - Page 216
    for the HP All-in-One are provided in this section. For additional specifications, see the printed Basics Guide. System requirements Software and system requirements are located in the Readme file. For information about future operating system releases and support, visit the HP online support Web
  • HP F4280 | User Guide - Page 217
    WIA in a software application only. The Scan button on the control panel will not work. • Copying is supported from the control panel only. • The HP Photosmart Software is not available. • The onscreen Help is not installed, but it is available as a Web download at www.hp.com/ support. Environmental
  • HP F4280 | User Guide - Page 218
    recycle used print cartridges and ink cartridges free of charge. For more information, go to the following Web site: www.hp.com/hpinfo/globalcitizenship/ ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY
  • HP F4280 | User Guide - Page 219
    more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Évacuation des équipements usagés par les utilisateurs dans les foyers privés au sein de l'Union
  • HP F4280 | User Guide - Page 220
    for Germany • Toxic and hazardous substance table • HP Deskjet F4200 All-in-One series declaration of conformity FCC statement FCC statement The installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions
  • HP F4280 | User Guide - Page 221
    Chapter 14 VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Noise emission statement for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 Toxic and hazardous substance table 218 Technical information
  • HP F4280 | User Guide - Page 222
    HP Deskjet F4200 All-in-One series declaration of conformity Regulatory notices 219 Technical information
  • HP F4280 | User Guide - Page 223
    Chapter 14 220 Technical information Technical information
  • HP F4280 | User Guide - Page 224
    78 print cartridge ink nozzle area 80 print cartridges 77 color dull 109 color tone, change in print 35 communication problems test failed 183 two-way communication lost 184 connection problems device not found 183 HP All-in-One will not turn on 86 connection types supported printer sharing 19
  • HP F4280 | User Guide - Page 225
    time 177 low 125, 186 sprays inside HP All-in- One 126 streaks on the back of paper 113 ink cartridges HP ink depleted 186 ink levels, check 71 ink supplies purchase 83 ink, removing ink from skin and clothing 82 ink-backup mode 75 install software, troubleshoot 85 invalid file name 175 iron-on
  • HP F4280 | User Guide - Page 226
    35 speed 34 printer sharing Mac 19 Windows 19 printing with one print cartridge 75 Printing Shortcuts tab 36 problems copy 127 error messages 135 print 114 scan 131 Q quality print 34 R Readme file 85 recycle ink cartridges 215 regulatory notices 217 reinstall software 93 removing ink from skin and
  • HP F4280 | User Guide - Page 227
    print 114 scan 131 two-sided prints 42, 43 U uninstall software 93 USB cable communication lost 184 USB cable installation 88 W warranty 207, 209 Web pages, print 50 224 Index
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HP Deskjet F4200 All-in-One series
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