HP LTE Notebook PC 5250 LTE 5000 Family of Personal Computers Maintenance and - Page 74

Volt input from AC Adapter, Table 2-29. Solving Printer Problems

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Table 2-28. Power Board Signals Connector Pins Signal CN1 1, 2, 3, 4 3.3 Volt output 5 Enable 3.3 Volt output when high 6, 7, 8, 9, 10, 11 GND 12 Enable 5 Volt output when high 13 +15 Volt output 14, 15, 16 5 Volt output CN2 1, 2, 3, 4 18 Volt input from AC Adapter 5, 6, 7, 8, 9, 10 GND 11, 12, 13, 14 11 - 17 Volt battery input 15 Standby (low when computer is in standby) 16 Not used Solving Printer Problems If you experience problems printing, run a printer self-test. Refer to the documentation provided with your printer for instructions. If the self-test fails, it is a printer-specific problem. Also refer to the printing section of your application documentation. Table 2-29. Solving Printer Problems Problem Probable Cause Solution(s) Printer will not The signal cable may not Ensure that the signal turn on. be connected properly, cable is properly or the printer is connected and that the unplugged. power cord is connected to the electrical outlet. Printer will not Printer is not turned on Turn the printer on and print. or is off line. set it to on line. The device drivers for your application are not installed. Refer to the printer documentation to Install the correct printer driver. Printer that is set up for a network is not connected to the network. Connect the printer to the network. Printer cable is too Replace the cable.

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Table 2-28. Power Board Signals
===========================================================================
Connector
Pins
Signal
===========================================================================
CN1
1, 2, 3, 4
3.3 Volt output
5
Enable 3.3 Volt output when high
6, 7, 8, 9, 10, 11
GND
12
Enable 5 Volt output when high
13
+15 Volt output
14, 15, 16
5 Volt output
---------------------------------------------------------------------------
CN2
1, 2, 3, 4
18 Volt input from AC Adapter
5, 6, 7, 8, 9, 10
GND
11, 12, 13, 14
11 - 17 Volt battery input
15
Standby (low when computer is in standby)
16
Not used
===========================================================================
Solving Printer Problems
If you experience problems printing, run a printer self-test. Refer to the
documentation provided with your printer for instructions. If the
self-test fails, it is a printer-specific problem. Also refer to the
printing section of your application documentation.
Table 2-29. Solving Printer Problems
===========================================================================
Problem
Probable Cause
Solution(s)
===========================================================================
Printer will not
The signal cable may not
Ensure that the signal
turn on.
be connected properly,
cable is properly
or the printer is
connected and that the
unplugged.
power cord is connected
to the electrical outlet.
---------------------------------------------------------------------------
Printer will not
Printer is not turned on
Turn the printer on and
print.
or is off line.
set it to on line.
The device drivers for
Refer to the printer
your application are not
documentation to Install
installed.
the correct printer
driver.
Printer that is set up
Connect the printer to
for a network is not
the network.
connected to the
network.
Printer cable is too
Replace the cable.