HP Officejet Pro 8600 User Guide - Page 110
HP Utility Mac OS X, Information And Support
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Chapter 9 Solution 6: Print and evaluate a print quality report Solution: To print a print quality report • Control panel: Touch (right arrow), and then touch Setup, select Reports, and then select Print Quality Report. • Embedded web server: Click the Tools tab, click Print Quality Toolbox under Utilities, and then click Print Quality Report button. • HP Utility (Mac OS X): In the Information And Support section, click Print Quality Diagnostics, and then click Print. If defects are seen on the Print Quality Diagnostic report, follow the steps below: 1. If the Print Quality Diagnostic report shows faded, partial, streaked, or missing color bars or patterns, check for depleted ink cartridges, and replace the ink cartridge that corresponds to the defective color bar or color pattern. If there is no depleted ink cartridge, remove and reinstall all ink cartridges to make sure they are properly installed. Do not remove the depleted cartridge until you have a new ink cartridge available to replace. For information about how to install new cartridges, see Replace the ink cartridges. 2. Align the printhead. For more information, see Align the printhead. 3. Clean the printhead. For more information, see Clean the printhead. 4. if none of the previous steps have helped, contact HP support to replace the printhead. For more information, see HP support. Cause: Print quality problems can have many causes: software settings, a poor image file, or the printing system itself. If you are unhappy with the quality of your 106 Solve a problem