HP Pavilion All-in-One MS210 Maintenance and Service Guide: HP Pro All-in-One - Page 40

Software Program and Hardware Driver Reinstallation

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NOTE: Always use this System Restore procedure before you use the system recovery program. To start a System Restore: 1. Close all open programs. 2. Click the Start button, right-click Computer, and then click Properties. 3. Choose System protection, System Restore, and then click Next. 4. Follow the on-screen instructions. To manually add restore points: 1. Close all open programs. 2. Click the Start button, right-click Computer, and then click Properties. 3. Click System protection. 4. Under Protection Settings, select the disk for which you want to create a restore point. 5. Click Create. 6. Follow the on-screen instructions. For more information about software restore points: 1. Click the Start button, and then click Help and Support. 2. Type system restore into the Search box, and then press Enter. Software Program and Hardware Driver Reinstallation If an individual factory-installed software program or hardware driver is damaged, you can reinstall it by using the Recovery Manager program (select models only). NOTE: Do not use the Recovery Manager program to reinstall software programs that came on CDs or DVDs included in the computer box. Reinstall these programs directly from the CDs or DVDs. Before you uninstall a program, be sure you have a way to reinstall it. Check that it is still available from where you initially installed it (for example, discs or the Internet). Or check that the program is in the list of programs you can reinstall from the Recovery Manager. To check the list of installable programs in the Recovery Manager: 1. Click the Start button, All Programs, Recovery Manager, and then click Recovery Manager. If prompted, click Yes to allow the program to continue. 2. Under I need help immediately, click Software Program Reinstallation. 3. Click Next at the Welcome screen. A list of programs opens. Check whether your program is there. 34 Chapter 5 Software Troubleshooting

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NOTE:
Always use this System Restore procedure before you use the system recovery program.
To start a System Restore:
1.
Close all open programs.
2.
Click the
Start
button, right-click
Computer
, and then click
Properties
.
3.
Choose
System protection
,
System Restore
, and then click
Next
.
4.
Follow the on-screen instructions.
To manually add restore points:
1.
Close all open programs.
2.
Click the
Start
button, right-click
Computer
, and then click
Properties
.
3.
Click
System protection
.
4.
Under Protection Settings, select the disk for which you want to create a restore point.
5.
Click
Create
.
6.
Follow the on-screen instructions.
For more information about software restore points:
1.
Click the
Start
button, and then click
Help and Support
.
2.
Type
system restore
into the
Search
box, and then press
Enter
.
Software Program and Hardware Driver Reinstallation
If an individual factory-installed software program or hardware driver is damaged, you can reinstall it
by using the Recovery Manager program (select models only).
NOTE:
Do not use the Recovery Manager program to reinstall software programs that came on
CDs or DVDs included in the computer box. Reinstall these programs directly from the CDs or DVDs.
Before you uninstall a program, be sure you have a way to reinstall it. Check that it is still available
from where you initially installed it (for example, discs or the Internet). Or check that the program is in
the list of programs you can reinstall from the Recovery Manager.
To check the list of installable programs in the Recovery Manager:
1.
Click the
Start
button,
All Programs
,
Recovery Manager
, and then click
Recovery Manager
. If
prompted, click
Yes
to allow the program to continue.
2.
Under I need help immediately, click
Software Program Reinstallation
.
3.
Click
Next
at the Welcome screen.
A list of programs opens. Check whether your program is there.
34
Chapter 5
Software Troubleshooting