HP Pavilion All-in-One MS210 Maintenance and Service Guide: HP Pro All-in-One - Page 49

Internet access, CD and DVD players

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Internet access Table 5-7 Internet access Symptom I cannot connect to the Internet. Possible solution Contact your ISP for assistance. Verify that you are using the proper cables for your Internet connection type. Run the wireless setup wizard: 1. Click the Start button, and then click Control Panel. 2. Click Network and Internet, and then click Network and Sharing Center. 3. In the Network and Sharing Center window, click Set up a connection or network to open the wizard. 4. Follow the on-screen instructions. Use Device Manager to verify that the integrated WLAN device is installed on the computer correctly: 1. Click the Start button. 2. Type Device Manager into the Start Search box, and then click Device Manager. 3. Click Network adapters. The WLAN device should be listed here. The WLAN device may include the term wireless, wireless LAN, or 802.11. 4. Click the Start button. 5. Type Network and Sharing Center into the Start Search box, and then click Network and Sharing Center to open the Network and Sharing Center window. 6. Click Connect to a network, and then follow the on-screen instructions. CD and DVD players Table 5-8 CD and DVD players Symptom Possible solution The CD or DVD drive cannot read Ensure the disc is inserted with the label facing out and centered in the tray. a disc, or it takes too long to start. Wait at least 30 seconds for the drive to determine the type of media. Clean the disc with a disc cleaning kit, available from most computer stores. The driver may be corrupted or outdated. For detailed information about restoring and updating drivers, see "Updating drivers". I cannot remove a CD or DVD. Turn on your computer, and press the Eject button nearest the drive to open the tray. If you suspect a problem with the Eject button itself: 1. Click the Start button, and then click Computer. 2. Right-click the CD or DVD drive you want to open. 3. Select Eject from the menu. 4. If the disc is stuck, stick a pin in the hard eject button, a small pin hole on side of the computer, to release it. Troubleshooting 43

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Internet access
Table 5-7
Internet access
Symptom
Possible solution
I cannot connect to the Internet.
Contact your ISP for assistance.
Verify that you are using the proper cables for your Internet connection type.
Run the wireless setup wizard:
1.
Click the
Start
button, and then click
Control Panel
.
2.
Click
Network and Internet
, and then click
Network and Sharing Center
.
3.
In the Network and Sharing Center window, click
Set up a connection or network
to open the wizard.
4.
Follow the on-screen instructions.
Use Device Manager to verify that the integrated WLAN device is installed on the
computer correctly:
1.
Click the
Start
button.
2.
Type
Device Manager
into the
Start Searc
h box, and then click
Device
Manager
.
3.
Click
Network adapters
. The WLAN device should be listed here. The WLAN
device may include the term
wireless
,
wireless LAN
, or
802.11
.
4.
Click the
Start
button.
5.
Type
Network and Sharing Center
into the
Start Search
box, and then click
Network and Sharing Center
to open the Network and Sharing Center window.
6.
Click
Connect to a network
, and then follow the on-screen instructions.
CD and DVD players
Table 5-8
CD and DVD players
Symptom
Possible solution
The CD or DVD drive cannot read
a disc, or it takes too long to start.
Ensure the disc is inserted with the label facing out and centered in the tray.
Wait at least 30 seconds for the drive to determine the type of media.
Clean the disc with a disc cleaning kit, available from most computer stores.
The driver may be corrupted or outdated. For detailed information about restoring and
updating drivers, see “Updating drivers”.
I cannot remove a CD or DVD.
Turn on your computer, and press the Eject button nearest the drive to open the tray.
If you suspect a problem with the Eject button itself:
1.
Click the
Start
button, and then click
Computer
.
2.
Right-click the CD or DVD drive you want to open.
3.
Select
Eject
from the menu.
4.
If the disc is stuck, stick a pin in the hard eject button, a small pin hole on side of
the computer, to release it.
Troubleshooting
43