HP Pavilion All-in-One MS210 Maintenance and Service Guide: HP Pro All-in-One - Page 44

Troubleshooting, Computer does not start, Power

Get HP Pavilion All-in-One MS210 - Desktop PC PDF manuals and user guides View all HP Pavilion All-in-One MS210 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 44 highlights

Troubleshooting Computer does not start Table 5-1 Computer does not start Symptom Possible solution Computer will not turn on or start. Ensure that the cables connecting the computer to the external power source are plugged in properly. When the cables connecting the computer to the external power source are plugged in properly, and the wall outlet is functioning, the green power supply light on the back of the computer should be on. Test the wall outlet by connecting a different electrical device to it. Incompatible memory (RAM) may have been installed. Reinstall the old memory to return your computer to its original state. For instructions, refer to the Upgrading and Servicing Guide. Computer seems to be locked up Use the Windows Task Manager to close any programs not responding, or restart the and is not responding. computer: 1. Press the Ctrl+Alt+Delete. 2. Click Start Task Manager. 3. Select the program that is not responding, and then click End Task. If closing programs does not work, restart the computer: 1. Press the Ctrl+Alt+Delete. 2. Click the arrow next to the red Shut Down button, and then click Restart. Or 1. Press and hold the On button for 5 or more seconds to turn off the computer. 2. Press the On button to start the computer. Power Table 5-2 Power Symptom Possible solution Error message: Invalid system disk or Non-System disk or Disk error. When optical disc drive activity stops, remove the disc and press the spacebar on the keyboard. The computer should start up. Computer does not turn off when the On button is pressed. Press and hold the On button until the computer turns off. Check power settings. Computer shuts down automatically. The computer may be in an exceedingly hot environment. Let it cool down. Ensure computer air vents are not blocked and internal fan is running. Note that your computer may not have an internal fan. 38 Chapter 5 Software Troubleshooting

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
Troubleshooting
Computer does not start
Table 5-1
Computer does not start
Symptom
Possible solution
Computer will not turn on or start.
Ensure that the cables connecting the computer to the external power source are
plugged in properly.
When the cables connecting the computer to the external power source are plugged in
properly, and the wall outlet is functioning, the green power supply light on the back of
the computer should be on.
Test the wall outlet by connecting a different electrical device to it.
Incompatible memory (RAM) may have been installed. Reinstall the old memory to
return your computer to its original state. For instructions, refer to the Upgrading and
Servicing Guide.
Computer seems to be locked up
and is not responding.
Use the Windows Task Manager to close any programs not responding, or restart the
computer:
1.
Press the
Ctrl
+
Alt
+
Delete
.
2.
Click
Start Task Manager
.
3.
Select the program that is not responding, and then click
End Task
.
If closing programs does not work, restart the computer:
1.
Press the
Ctrl
+
Alt
+
Delete
.
2.
Click the arrow next to the red
Shut Down
button, and then click
Restart
.
Or
1.
Press and hold the On button for 5 or more seconds to turn off the computer.
2.
Press the On button to start the computer.
Power
Table 5-2
Power
Symptom
Possible solution
Error message: Invalid system
disk or Non-System disk or Disk
error.
When optical disc drive activity stops, remove the disc and press the spacebar on the
keyboard. The computer should start up.
Computer does not turn off when
the On button is pressed.
Press and hold the On button until the computer turns off.
Check power settings.
Computer shuts down
automatically.
The computer may be in an exceedingly hot environment. Let it cool down.
Ensure computer air vents are not blocked and internal fan is running. Note that your
computer may not have an internal fan.
38
Chapter 5
Software Troubleshooting