HP Pavilion All-in-One MS210 Maintenance and Service Guide: HP Pro All-in-One - Page 50

CD and DVD players continued, Table 5-8

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Table 5-8 CD and DVD players (continued) I cannot play a DVD movie on a DVD player. Your DVD player cannot play video files that were recorded onto the DVD as data files. To play a movie properly, use a video recording program. Some video files may be viewed on a computer, but not on a home DVD video player. Ensure the disc is inserted with the label facing out and centered in the tray. Verify that you are using the correct disc type (media) for the drive. Try a different brand of disc. Ensure the disc is clean and undamaged. If recording stopped during a recording session, the disc may be damaged; use a different disc. Use the correct type of disc for the type of files you are recording. When using a CD-R disc, ensure it is blank if recording music, and that it is blank or appendable (with space to add more data files) if recording data. Verify that you are using the correct disc type when you make a copy of a disc. Some recording programs can record only to the same disc type as the source. For example, you can record a DVD only to a DVD+R/-R or a DVD+RW/-RW disc, and you can record a CD only to a CD-R or a CD-RW disc. Select a slower write speed for the recording drive, if a slower speed is available. The recording software may not let you add a track if it exceeds the available space on your disc. You can make space available by removing one or more tracks from the list before recording the files to the disc. Close all software programs and windows before recording. Ensure you have enough available space on your hard disk drive to store a temporary copy of the content. Click the Start button, and then click Computer. Right-click the hard disk drive, and then click Properties to view the available space. If you are on a network, copy the files from a network drive to your hard disk drive first, and then record them to disc. Close all programs and windows, and then restart your computer. 44 Chapter 5 Software Troubleshooting

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I cannot play a DVD movie on a
DVD player.
Your DVD player cannot play video files that were recorded onto the DVD as data files.
To play a movie properly, use a video recording program. Some video files may be
viewed on a computer, but not on a home DVD video player.
Ensure the disc is inserted with the label facing out and centered in the tray.
Verify that you are using the correct disc type (media) for the drive. Try a different brand
of disc.
Ensure the disc is clean and undamaged. If recording stopped during a recording
session, the disc may be damaged; use a different disc.
Use the correct type of disc for the type of files you are recording.
When using a CD-R disc, ensure it is blank if recording music, and that it is blank or
appendable (with space to add more data files) if recording data.
Verify that you are using the correct disc type when you make a copy of a disc. Some
recording programs can record only to the same disc type as the source. For example,
you can record a DVD only to a DVD+R/-R or a DVD+RW/-RW disc, and you can record
a CD only to a CD-R or a CD-RW disc.
Select a slower write speed for the recording drive, if a slower speed is available.
The recording software may not let you add a track if it exceeds the available space on
your disc. You can make space available by removing one or more tracks from the list
before recording the files to the disc.
Close all software programs and windows before recording.
Ensure you have enough available space on your hard disk drive to store a temporary
copy of the content.
Click the
Start
button, and then click
Computer
. Right-click the hard disk drive, and
then click
Properties
to view the available space.
If you are on a network, copy the files from a network drive to your hard disk drive first,
and then record them to disc.
Close all programs and windows, and then restart your computer.
Table 5-8
CD and DVD players (continued)
44
Chapter 5
Software Troubleshooting