HP Pavilion zt1100 HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri
HP Pavilion zt1100 - Notebook PC Manual
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- HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 1
KS SDYLOLRQ QRWHERRN ]W[] VHULHV RPQLERRN QRWHERRN WURXEOHVKRRWLQJ DQG VHOIUHSDLU JXLGH - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 2
comply with the appropriate FCC rules before final delivery to the buyer. Hewlett-Packard Company HP Notebook Customer Care 1000 NE Circle Blvd., MS 425E Corvallis, OR 97330, U.S.A. Edition History Edition 1 January 2002 ii zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 3
37 Updating the Notebook BIOS ...38 Updating the Windows Drivers ...38 Removing and Replacing Parts 39 Removing the Battery...40 Removing the Optical Drive Module 41 Removing the Hard Disk Drive...42 Removing the Mini-PCI Card ...44 Removing the Keyboard Cover ...46 Removing the Keyboard...48 - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 4
21. Removing the Fan...54 Tables Table 1. Battery Replacement Part Numbers 40 Table 2. Optical Drive Module Replacement Part Numbers 41 Table 3. Hard Disk Drive Replacement Part Numbers 42 Table 4. Mini-PCI Card Replacement Part Numbers 44 Table 5. Keyboard Cover Replacement Part Numbers 46 - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 5
(selected models). 9. Mute button and indicator light (selected models). 10. Removable DVD or DVD/CD-RW drive. 11. CD/DVD eject button. 12. Speaker (one on each side). 13. Latch. 14. Built-in microphone. zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide Product Information 5 - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 6
15. AC adapter jack PC Card eject button. 28. Hard disk drive. 29. Wireless on-off button and indicator light (selected models). 30. Universal serial bus (USB) port. 31. Headphones jack (colored lime green). 6 Product Information zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 7
port (selected models). 33. Battery. 34. CD/DVD drive latch. 35. RAM cover. 36. Battery latch. 37. Docking port. 38. Mini-PCI cover (no userreplaceable parts inside). 39. Hard disk drive retaining screws. zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide Product Information 7 - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 8
the hard disk drive. 2. Power mode. • Green: the notebook is on (even if the display is off). • Amber: the notebook is on standby. • Off: the notebook is off or in hibernation. 3. Battery charge status. • Green: the AC adapter is connected and the battery is fully charged. • Amber: the AC adapter is - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 9
must also be on to use the embedded keypad.) 3. CD/DVD drive activity. The drive is active. Figure 6. Multimedia Buttons and Status Panel (selected models . 8. Multimedia power switch and indicator light. zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide Product Information 9 - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 10
menu procedure doesn't work). To turn on again Press the power button to quickly resume your session. Press the power button to resume your session. Press the power button to start with a new session. 10 Product Information zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 11
device, and press Enter. If you want to boot from a specific device whenever it is present, change the boot order using the BIOS configuration utility-see "Using the BIOS Configuration Utility" on page 33. zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide Product Information 11 - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 12
on notebook type and usage, and battery type and calibration. Low-battery warning. Standby/hibernate and resume capability. Universal AC adapter: 100-240 Vac (50/60 Hz) input, 19 Vdc output, 60 W. 10- to 40-GB removable IDE hard disk drive. Supports optional 1.44-MB floppy disk drive module. 8X DVD - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 13
models). Docking port: supports optional simple port replicator. One Type II or Type III 16/32-bit PC Card slot (3.3- and 5-V support). CardBus enabled. Optional simple NS87591. Super I/O: in South Bridge. zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide Product Information 13 - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 14
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can also find technical tips and software updates for the notebook at the HP Business Support web site (www.hp.com/go/bizsupport). Audio Problems If no sound is audible • Press Fn+Page Up time. zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide Troubleshooting and Diagnostics 15 - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 16
the notebook. • If you created the CD on a CD-RW drive, try using a different media brand. For best results use HP certified media. While other media may work, HP cannot guarantee compatibility. 16 Troubleshooting and Diagnostics zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 17
black bands appear at the top and bottom of the screen. To view the standard format, flip the disk over and play the other side. If you have problems with display resolution or color depth while playing a DVD and xt1000 Series Troubleshooting and Self-Repair Guide Troubleshooting and Diagnostics 17 - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 18
products and is not specific to the HP notebook display. HP notebook TFT displays meet or exceed all HP standards for cosmetic quality of TFT displays. HP does not warrant that the displays will be free of cosmetic imperfections. TFT displays can have a small number of cosmetic imperfections and - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 19
in support and service of your notebook. This part of the hard drive is unavailable for other uses, and so is not included in the capacity of the hard drive as reported by Windows (My Computer, Properties). zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide Troubleshooting and - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 20
Heat Problems Keep in mind that your notebook normally gets warm during routine operation. Charging the battery and running games and other programs that drive CPU usage toward 100% can further increase the notebook's temperature. If the notebook gets unusually warm • Always set the notebook on a - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 21
typing 0128 on the numeric keypad. • Support for the euro symbol requires software available drivers included with the mouse. • Restart the notebook, so that it will detect the mouse. LAN Problems If the built-in network adapter Troubleshooting and Self-Repair Guide Troubleshooting and Diagnostics 21 - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 22
the application and software problems troubleshooter in Windows Help and Support. • Not all third-party memory cards have been tested for use with the notebook. Check the HP Notebook web site (www.hp.com/notebooks) for a list of approved and tested memory cards. • Test the notebook's memory with the - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 23
(ISP). It's possible that service may be unavailable temporarily or that your settings are incorrect. • Restart your notebook and attempt another connection. • Download the latest modem driver from the technical support area of the HP notebook web site (www.hp.com/notebooks). • Run the modem - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 24
fax printer. • Try turning off power management features temporarily. If the modem • Check all cables and connections. One-Touch Button Problems If One-Touch buttons are not working properly • Make Troubleshooting and Diagnostics zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 25
Problems" on page 22. • Make sure the port connection is secure. • Use the modem troubleshooter (under Networking problems) in Windows Help and Support device and check the HP Notebook web site (www.hp.com/notebooks) for the latest versions of the USB drivers and the driver for the device. • - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 26
by type. • Check the HP Business Support web site (www.hp.com/go/bizsupport) for information about installing certain PC cards. • Make sure your notebook supports the problem PC card: check the HP Notebook web site (www.hp.com/notebooks) for a list of approved and tested PC cards. • Try the card - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 27
the Notebook" on page 11. Power and Battery Problems If the notebook turns off immediately after it turns on • Battery power is probably extremely low. Plug in the AC adapter or insert a charged battery. If the notebook keeps beeping • The notebook beeps repeatedly when battery power is low - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 28
.com and monitor CPU load.) • When playing DVD movies on battery power, use Power Options in Control Panel to select the Portable/Laptop power scheme. • You may need to periodically train the battery and calibrate the battery gauge. To do this, restart the notebook, press F6 when the HP logo appears - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 29
respond, remove the battery and AC adapter, and remove any PC Card. Then reset the notebook using the reset switch on the back of the notebook, replace the battery and plug in the AC adapter, and turn on the notebook by pressing the power button. If the notebook won't boot from battery power • Make - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 30
on standby or into hibernation. • If the problems appeared after you installed new software (including drivers, such as printer drivers), uninstall the software. Contact the software application or device vendor for additional support. If a notebook with Bluetooth won't enter standby or hibernation - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 31
rate. If a notebook with Bluetooth won't enter standby or hibernation • Disable Bluetooth. If the Bluetooth device is transmitting, the notebook may not be able to enter standby or hibernation. zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide Troubleshooting and Diagnostics 31 - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 32
any key to exit and reboot. 14. Optional: open the Support Ticket. In Windows, click Start, All Programs, HP e-DiagTools, e-DiagTools for Windows. 15. Click View to display the Support Ticket. 32 Troubleshooting and Diagnostics zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 33
from a network server. For a processor with a serial number, makes the processor serial number available to software. Default 1. Hard Disk 2. CD-ROM/ DVD 3. Diskette A 4. Internal LAN Enabled zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide Troubleshooting and Diagnostics 33 - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 34
the LCD status panel. Sets the format for displaying the date and time on the LCD status the password is required when the notebook boots, or to enter the BIOS configuration utility. Press Enter to Troubleshooting and Diagnostics zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 35
CDs also provide Windows drivers specific to your notebook to configure a custom system. You can find drivers in these locations: • On your notebook's hard drive under C:\hp\drivers. • On the Recovery CDs under \hp\drivers. • On the HP Business Support web site (www.hp.com/go/bizsupport). This - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 36
the Notebook BIOS Hewlett-Packard may provide updates to the notebook's BIOS to enhance the capabilities of your system. Check the HP Business Support web site (www.hp.com/go/bizsupport). Installation utilities and instructions will be provided with the updates. Updating the Windows Drivers From - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 37
-size screw outlines. Use these to verify the sizes of screws before you install them. Installing a wrong-size screw can damage the notebook. (The symbol shown represents an M2.5×5mm T-head screw.) zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide Removing and Replacing Parts 37 - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 38
its compartment. Figure 8. Removing the Battery Reassembly Notes • Insert the front end of the battery into the battery compartment, then press the back end in until the battery clicks into place. 38 Removing and Replacing Parts zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 39
Exchange Part Number Required Equipment • None. Removal Procedure • Slide the module release latch in the direction shown by the arrow on the latch, and remove the module. Figure 9. Releasing the Plug-in Module zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide Removing and - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 40
Figure 10. Removing the Hard Disk Drive 3. Carefully pull the hard drive out of the notebook. 4. Remove all four screws from the hard drive tray and drive case, then lift the drive out of the tray. 40 Removing and Replacing Parts zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 41
a new hard disk drive, install the factory software and operating system on the drive before loading any additional software-see "Recovering the Factory Software Installation" on page 37. zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide Removing and Replacing Parts 41 - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 42
Part Number Caution Provide proper grounding and handle the card only by its edges, or you could damage it through electrostatic discharge. Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. On the bottom of the notebook - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 43
Figure 12. Removing the Mini-PCI Card Reassembly Notes • Reattach the cable(s) to the card, and tuck them into the compartment. press down on both sides of the card until the latches snap closed. zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide Removing and Replacing Parts 43 - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 44
60911 F3433-60911 F3377-60924 F3377-60925 Exchange Part Number Required Equipment • #0 Phillips screwdriver. • Small flat-blade screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Close the notebook's display, and remove both screws from the backs of the - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 45
the keyboard cover upward slightly, and insert the tabs on the ends of the cover into the slots in the notebook's case. Fit the hinge covers over the hinges, and gently press the cover into place. zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide Removing and Replacing Parts 45 - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 46
F3428-60904 F3428-60911 F3428-60905 F3428-60908 Exchange Part Number Required Equipment • #0 Phillips screwdriver. • Small flat-head screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove the keyboard cover (page 44). 3. Loosen the three retaining - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 47
ribbon cable from the motherboard. Warning Do not touch the metal surfaces inside the notebook until they have cooled off. They could be very hot if the notebook was running recently. into place. zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide Removing and Replacing Parts 47 - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 48
the module through electrostatic discharge. Required Equipment • #0 Phillips screwdriver. Removing an Expansion SDRAM Module Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. On the bottom of the notebook, loosen the screw holding the SDRAM cover (the cover retains - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 49
18. Installing an Expansion SDRAM Module Removing the System SDRAM Module Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove the keyboard cover (page 44). . zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide Removing and Replacing Parts 49 - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 50
Kit, speakers (L/R) Table 8. Speaker Replacement Part Numbers Part Number F3377-60942 Exchange Part Number Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: • Keyboard cover (page - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 51
from the motherboard. 4. Remove both retaining screws from the fan. 5. Lift the fan out of the notebook. Caution Do not spin the fan blades with your finger, or you could damage the fan's bearings. zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide Removing and Replacing Parts 51 - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 52
the fan, and is securely plugged into its socket. • If present, make sure the wireless cables are not trapped under or behind the fan. 52 Removing and Replacing Parts zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 53
3Com Bluetooth PC Card F2297A Car Adapter, 24 V (EU only) F2298A 512 MB PC133 SDRAM F3495A 128 MB PC133 SDRAM F3496A 256 MB PC133 SDRAM P1980A USB Wireless LAN 802.11b P1981A USB Wireless LAN Access Point zt1100/xz100 and xt1000 Series Troubleshooting and Self-Repair Guide Removing and - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 54
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to standard record retention process and review. The final issue relating to removal of passwords is that HP cannot provide information to users that would assist them in improperly removing a password and opening a notebook. Hewlett-Packard Display Quality Statement TFT display manufacturing - HP Pavilion zt1100 | HP Pavilion Notebook zt1000, xz100 and Omnibook xt1000 Seri - Page 56
due to a defect in material or workmanship based on the HP Limited Warranty Statement. 3. If a display is considered for replacement more perfect display solution should consider switching to a notebook with a DSTN display. We expect that over time xt1000 Series Troubleshooting and Self-Repair Guide
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