HP Presario 6000 Getting Started - Compaq Presario 6000 and 8000 Series Comput - Page 85

Hard Drive

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Finding Help & Support Hard Drive Symptom Computer seems to be locked up. Problem Program in use has stopped responding to commands. Hard drive error message is displayed. Part of hard drive has failed or is about to fail. Solution Use the Windows Task Manager to close any programs not responding: 1. Press the Crtl, Alt, and Del keys at the same time. 2. Click the Task Manager button. 3. Select the program that is not responding, and click End Task. Or Attempt the normal Windows "Turn Off Computer" procedure. If this fails, press the Power button for 4 or more seconds to turn off the power. To restart your computer, press the Power button again. Press the Help G button on the keyboard to access the Help and Support Center, or refer to the Warranty and Support Guide for details. Getting Started 7-15

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Getting Started
7–15
Finding Help & Support
Hard Drive
Symptom
Problem
Solution
Computer seems to be
locked up.
Program in use has
stopped responding to
commands.
Use the Windows Task Manager to close any
programs not responding:
1. Press the Crtl, Alt, and Del keys at the same time.
2. Click the
Task Manager
button.
3. Select the program that is not responding, and
click
End Task
.
Or
Attempt the normal Windows “Turn Off Computer”
procedure. If this fails, press the Power button for
4 or more seconds to turn off the power. To restart
your computer, press the Power button again.
Hard drive error message
is displayed.
Part of hard drive has
failed or is about to fail.
Press the Help
G
button on the keyboard to access the
Help and Support Center, or refer to the
Warranty and
Support Guide
for details.