HP Presario 6000 Getting Started - Compaq Presario 6000 and 8000 Series Comput - Page 91

Keyboard and Scroll Mouse

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Finding Help & Support Keyboard and Scroll Mouse Symptom Keyboard commands and typing are not recognized by the computer. Problem Keyboard connector is not properly connected. Program in use has stopped responding to commands. Keyboard is damaged. Solution 1. On the Windows desktop, click the Start button. 2. Click Turn Off Computer. 3. Select Turn Off. 4. After the shutdown is complete, reconnect the keyboard to the back of your computer and restart your computer. Shut down your computer using the mouse. If your mouse cannot activate a shutdown, refer to the solution "Shut down your computer using the keyboard:" on page 7-23. Refer to the Warranty and Support Guide for details. Getting Started 7-21

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Getting Started
7–21
Finding Help & Support
Keyboard and Scroll Mouse
Symptom
Problem
Solution
Keyboard commands and
typing are not recognized
by the computer.
Keyboard connector is
not properly connected.
1. On the Windows desktop, click the
Start
button.
2. Click
Turn Off Computer
.
3. Select
Turn Off
.
4. After the shutdown is complete, reconnect the
keyboard to the back of your computer and restart
your computer.
Program in use has
stopped responding
to commands.
Shut down your computer using the mouse. If your
mouse cannot activate a shutdown, refer to the solution
“Shut down your computer using the keyboard:”
on page 7–23.
Keyboard is damaged.
Refer to the
Warranty and Support Guide
for details.