HP ProLiant DL380p HP ProLiant Servers Troubleshooting Guide - Page 116

Controller State: The array controller is operating without a memory board

Page 116 highlights

Controller State: The array controller is connected to an expander card or an external enclosure... ...and is operating without a memory board. If there are physical drives attached to the expander card or external enclosure, and those drives contain any logical drives, then making any configuration change will lead to potential data loss on those logical drives. Action: Install a cache memory module. Controller State: The array controller is operating without a memory board... ...and contains one or more logical drives with a RAID level that is not supported in the current configuration. Any configuration command (e.g. logical drive creation, array expansion, etc.) or modification to the controller will result in the loss of all existing data on the disabled volume(s). Action: Install a cache memory module. Controller State: The array controller is operating without a memory board and has a bad volume position... ...Any configuration command (e.g. logical drive creation, array expansion, etc.) or modification to the controller will result in the loss of all existing data on the disabled volume(s). Action: Install a cache memory module. Controller State: The array controller is operating without a memory board and contains more logical drives than are supported in the current configuration... ...Any configuration command (e.g. logical drive creation, array expansion, etc.) or modification to the controller will result in the loss of all existing data on the disabled volume(s). Action: Install a cache memory module. Controller State: The array controller is operating without a memory board and has an invalid physical drive connection... ...Any configuration command (e.g. logical drive creation, array expansion, etc.) or modification to the controller will result in the loss of all existing data on the disabled volume(s). Action: Install a cache memory module. Controller State: The array controller has a configuration that requires more physical drives than are currently supported... ...You may reconfigure the controller, but the existing configuration and data will be overwritten and potentially lost. Action: Do one of the following: • If this message is observed after moving a configured array of drives from another controller, then upgrade the firmware on this controller. Also, check if the cache module is installed. Install the cache module if not present. If this doesn't solve the problem, power down the server and move the drives back to the original controller. • If this message is observed without any drive movement, check if the cache module has failed and replace it if required. If the problem persists, contact HP support ("Contacting HP" on page 187). Error messages 116

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Error messages 116
Controller State: The array controller is connected to an expander card or an external
enclosure…
…and is operating without a memory board. If there are physical drives attached to the expander card or external
enclosure, and those drives contain any logical drives, then making any configuration change will lead to potential
data loss on those logical drives.
Action:
Install a cache memory module.
Controller State: The array controller is operating without a memory board…
…and contains one or more logical drives with a RAID level that is not supported in the current configuration. Any
configuration command (e.g. logical drive creation, array expansion, etc.) or modification to the controller will result
in the loss of all existing data on the disabled volume(s).
Action:
Install a cache memory module.
Controller State: The array controller is operating without a memory board and has
a bad volume position…
…Any configuration command (e.g. logical drive creation, array expansion, etc.) or modification to the controller will
result in the loss of all existing data on the disabled volume(s).
Action:
Install a cache memory module.
Controller State: The array controller is operating without a memory board and
contains more logical drives than are supported in the current configuration…
…Any configuration command (e.g. logical drive creation, array expansion, etc.) or modification to the controller will
result in the loss of all existing data on the disabled volume(s).
Action:
Install a cache memory module.
Controller State: The array controller is operating without a memory board and has
an invalid physical drive connection…
…Any configuration command (e.g. logical drive creation, array expansion, etc.) or modification to the controller will
result in the loss of all existing data on the disabled volume(s).
Action:
Install a cache memory module.
Controller State: The array controller has a configuration that requires more physical
drives than are currently supported…
…You may reconfigure the controller, but the existing configuration and data will be overwritten and potentially lost.
Action:
Do one of the following:
If this message is observed after moving a configured array of drives from another controller, then
upgrade the firmware on this controller. Also, check if the cache module is installed. Install the cache
module if not present. If this doesn't solve the problem, power down the server and move the drives back
to the original controller.
If this message is observed without any drive movement, check if the cache module has failed and
replace it if required. If the problem persists, contact HP support ("
Contacting HP
" on page
187
).