HP ProLiant DL380p HP ProLiant Servers Troubleshooting Guide - Page 74

Management tools

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7. Enter the product ID and press the Enter key. 8. Press the Esc key to close the menu. 9. Press the Esc key to exit RBSU. 10. Press the F10 key to confirm exiting RBSU. The server will automatically reboot. • When re-entering the serial number and product ID on an HP ProLiant G6 server or later, use the following procedure: After you replace the system board, you must re-enter the server serial number and the product ID. 1. During the server startup sequence, press the F9 key to access RBSU. 2. Select the Advanced Options menu. 3. Select Service Options. 4. Select Serial Number. The following warnings appear: WARNING! WARNING! WARNING! The serial number is loaded into the system during the manufacturing process and should NOT be modified. This option should only be used by qualified service personnel. This value should always match the serial number sticker located on the chassis. Warning: The serial number should ONLY be modified by qualified personnel. This value should always match the serial number located on the chassis. 5. Press the Enter key to clear the warning. 6. Enter the serial number and press the Enter key. 7. Select Product ID. The following warning appears: Warning: The Product ID should ONLY be modified by qualified personnel. This value should always match the Product ID on the chassis. 8. Enter the product ID and press the Enter key. 9. Press the Esc key to close the menu. 10. Press the Esc key to exit RBSU. 11. Press the F10 key to confirm exiting RBSU. The server automatically reboots. Management tools Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HP ProLiant DL980 Servers), or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer. However, when the operating system fails, the timer expires and restarts the server. ASR increases server availability by restarting the server within a specified time after a system hang. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the System Management Homepage or through RBSU. Software tools and solutions 74

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Software tools and solutions
74
7.
Enter the product ID and press the
Enter
key.
8.
Press the
Esc
key to close the menu.
9.
Press the
Esc
key to exit RBSU.
10.
Press the
F10
key to confirm exiting RBSU. The server will automatically reboot.
•
When re-entering the serial number and product ID on an HP ProLiant G6 server or later, use the
following procedure:
After you replace the system board, you must re-enter the server serial number and the product ID.
1.
During the server startup sequence, press the
F9
key to access RBSU.
2.
Select the
Advanced Options
menu.
3.
Select
Service Options
.
4.
Select
Serial Number
. The following warnings appear:
WARNING! WARNING! WARNING! The serial number is loaded into the system during
the manufacturing process and should NOT be modified. This option should only
be used by qualified service personnel. This value should always match the
serial number sticker located on the chassis.
Warning: The serial number should ONLY be modified by qualified personnel.
This value should always match the serial number located on the chassis.
5.
Press the
Enter
key to clear the warning.
6.
Enter the serial number and press the
Enter
key.
7.
Select
Product ID
. The following warning appears:
Warning: The Product ID should ONLY be modified by qualified personnel. This
value should always match the Product ID on the chassis.
8.
Enter the product ID and press the
Enter
key.
9.
Press the
Esc
key to close the menu.
10.
Press the
Esc
key to exit RBSU.
11.
Press the
F10
key to confirm exiting RBSU. The server automatically reboots.
Management tools
Automatic Server Recovery
ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as
a blue screen, ABEND (does not apply to HP ProLiant DL980 Servers), or panic. A system fail-safe timer, the
ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the
operating system is functioning properly, the system periodically resets the timer. However, when the
operating system fails, the timer expires and restarts the server.
ASR increases server availability by restarting the server within a specified time after a system hang. At the
same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR
has restarted the system. You can disable ASR from the System Management Homepage or through RBSU.