HP RP7 Maintenance & Service Guide HP RP7 Retail System Model 7800 - Page 8

Interpreting POST Diagnostic Front Panel LEDs and Audible Codes, Password Security and Resetting CMOS - vfd customer display

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Page 8 highlights

System Recovery ...113 System Recovery when Windows is responding 113 System Recovery when Windows is not responding 114 System recovery using recovery media 114 Creating recovery media 115 Using recovery media 115 Appendix B Configuring the Software ...117 Touch Screen Calibration ...117 Calibration for Windows 7 and POSReady 7 117 Calibration for Windows XP 117 Configuring the MSR and VFD Customer Display 118 Configuring Powered Serial Ports ...118 Appendix C Power Cord Set Requirements 119 General Requirements ...119 Japanese Power Cord Requirements 119 Country-Specific Requirements ...120 Appendix D POST Error Messages ...121 Power-On Self-Test (POST) ...121 POST Numeric Codes and Text Messages 122 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 127 Appendix E Password Security and Resetting CMOS 130 Resetting the Password Jumper ...131 Clearing and Resetting the CMOS 132 Appendix F Troubleshooting Without Diagnostics 134 Safety and Comfort ...134 Before You Call for Technical Support 134 Helpful Hints ...135 Solving Retail System-specific Problems 137 Solving general problems ...138 Solving power problems ...141 Solving hard drive problems ...141 Solving media card reader problems 144 Solving display problems ...145 Solving audio problems ...147 Solving printer problems ...148 viii

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System Recovery
.............................................................................................................................
113
System Recovery when Windows is responding
.............................................................
113
System Recovery when Windows is not responding
.......................................................
114
System recovery using recovery media
...........................................................................
114
Creating recovery media
.................................................................................
115
Using recovery media
.....................................................................................
115
Appendix B
Configuring the Software
.........................................................................................................
117
Touch Screen Calibration
.................................................................................................................
117
Calibration for Windows 7 and POSReady 7
...................................................................
117
Calibration for Windows XP
.............................................................................................
117
Configuring the MSR and VFD Customer Display
...........................................................................
118
Configuring Powered Serial Ports
....................................................................................................
118
Appendix C
Power Cord Set Requirements
................................................................................................
119
General Requirements
.....................................................................................................................
119
Japanese Power Cord Requirements
..............................................................................................
119
Country-Specific Requirements
........................................................................................................
120
Appendix D
POST Error Messages
..............................................................................................................
121
Power-On Self-Test (POST)
.............................................................................................................
121
POST Numeric Codes and Text Messages
.....................................................................................
122
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes
..............................................
127
Appendix E
Password Security and Resetting CMOS
...............................................................................
130
Resetting the Password Jumper
......................................................................................................
131
Clearing and Resetting the CMOS
...................................................................................................
132
Appendix F
Troubleshooting Without Diagnostics
....................................................................................
134
Safety and Comfort
..........................................................................................................................
134
Before You Call for Technical Support
.............................................................................................
134
Helpful Hints
.....................................................................................................................................
135
Solving Retail System-specific Problems
.........................................................................................
137
Solving general problems
.................................................................................................................
138
Solving power problems
...................................................................................................................
141
Solving hard drive problems
.............................................................................................................
141
Solving media card reader problems
................................................................................................
144
Solving display problems
..................................................................................................................
145
Solving audio problems
....................................................................................................................
147
Solving printer problems
...................................................................................................................
148
viii